Customer Care Agent Star Group LPCustomer Care AgentWoodbury, NYYou will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Customer Care Representative Keil Heating and Air Conditioning, IncCustomer Care RepresentativeRiverdale, New Jersey$20–$25A strong Windows computer understanding is necessary in order to schedule, log, and follow up with our residential customers. We currently have an opening for a Customer Care Representative with a great attitude, high energy, and high motivation.
Sea Logistics Customer Care Manager, Key Accounts Kuehne + Nagel International AGSea Logistics Customer Care Manager, Key AccountsJersey City, NJ$90,000–$110,000 / yearThe Healthcare Sea Logistics Customer Care Manager serves as the dedicated customer-facing owner for assigned healthcare & perishable accounts, ensuring a high-touch, compliant, and consistent customer experience. Lead Hyper-Care activities, including daily customer communications, shipment oversight, issue resolution, escalation management, and progress updates to customers, sales teams, and senior leadership.
Senior Customer Care Lead ShareBite, Inc.Senior Customer Care LeadNYRemote$65,000–$75,000 / yearThis role is split across two key areas: Group Order Operations, where you will manage real-time order execution and client relationships with a high degree of ownership, and Care Team Operations Projects, where you will contribute to a variety of product and process improvement initiatives. The base compensation range for this role is $65,000 - $75,000 per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location.
NewEntry Level | Customer Care Coordinator | Online Aisles & AbroadEntry Level | Customer Care Coordinator | OnlineNew York, New YorkRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks.
Group Product Manager, Customer Care Tools The Farmer's Dog IncGroup Product Manager, Customer Care ToolsNew York, NY$200,000–$210,000 / yearAs Group Product Manager, you will own the strategy, roadmap, and execution for our Customer Care Tools and Intelligence (CCTI) pod - the team building tooling that empowers our Customer Care advisors to provide iconic care, thereby increasing customer acquisition and retention - while simultaneously shaping how those tools evolve into a broader platform that also power our consumer-facing experiences. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically.
U-Box Customer Care Representative (Cdl-A) $30/Hr. U-HaulU-Box Customer Care Representative (Cdl-A) $30/Hr.Staten Island, NY$21.86–$31.95 / hourPhysical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Commercial driver's license Class A. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.
U-Box Customer Care Representative (Cdl) U-HaulU-Box Customer Care Representative (Cdl)Bronx, NY$26–$28 / hourPhysical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.
Parts Customer Care Rep Crown Equipment CorporationParts Customer Care RepHicksville, NY$25–$28 / hourEnhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests. Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills.
U-Box Customer Care Representative (CDL) U-HaulU-Box Customer Care Representative (CDL)Staten Island, NY$21.86–$31.95 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Specialist Ridgewood Savings BankCustomer Care SpecialistRidgewood, New YorkProvide support to customers and bank staff regarding electronic products and services; including but not limited to, online banking, mobile banking, Zelle, remote deposit capture, bill pay and e-statements. · Assist customers that have difficulty accessing Digital Banking Services by analyzing the customers issue and providing a solution while also performing required security procedures to authenticate customer identity.
Customer Care Specialist NexHealth, Inc.Customer Care SpecialistNY$90,000–$120,000 / yearWe're building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem. This role is responsible for managing customer churn, retention, and contract-related cases end-to-end within HubSpot, ensuring accurate forecasting, clean documentation, and consistent execution of established workflows.
Customer Care Representative Edenred SACustomer Care RepresentativeSecaucus, NJActively participate as a CSI team member by offering ideas and input to support and enhance current CSI products, processes, and programs, and work collaboratively to ensure customer success. Manage and provide all necessary customer services, including but not limited to product delivery, supplier enablement, supplier support, and ongoing account support.
NewCustomer Care Specialist - Remote NJ Globe Life AIL - McQuade OrganizationCustomer Care Specialist - Remote NJJersey City, NJRemoteDue to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
Customer Care (Platform Adoption Specialist) - New York - (F/M/X) DeepkiCustomer Care (Platform Adoption Specialist) - New York - (F/M/X)New York, New York$75,000–$90,000Deepki’s teams are dedicated to making an impact by harnessing data to transform the world’s most carbon-intensive industry into a force for good for the planet, and creating virtuous real estate. We are seeking a highly motivated and customer-centric Customer Care (Platform Adoption Specialist) to join our dynamic team to manage our US customers based in our US office in NYC.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Staten Island, NY$21.86–$31.95 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Power Washing and Window Cleaning Customer Care Crew Leader ShinePower Washing and Window Cleaning Customer Care Crew LeaderHicksville, New York$18–$20 / hourWhat We Do: We help homeowners and businesses Shine by providing these services;Window WashingPower Washing/Soft WashingLandscape LightingHoliday Lighting We Need People Like YOU! You’ll drive one of our Shine vehicles to various customers’ homes or businesses (typically with another Shine team member) throughout the day and perform our services specific to that customer’s needs.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorNew York, NYRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Associate Director, Amazon Personal Care Customer Business Development Unilever PlcAssociate Director, Amazon Personal Care Customer Business DevelopmentNYRemote$146,200–$219,400 / yearThe Associate Director, Amazon PC Customer Business Development (CBD) is responsible for leading the strategic and commercial relationship with Amazon for Unilever's 1P Personal Care portfolio including brands such as Dove, Dove Men, Degree, Shea Moisture, Axe and Olly Body Wash. This role serves as the primary liaison with the Amazon Mass Beauty Vendor Manager, including responsibility for leading Annual Vendor Negotiations (AVN), finding joint value creation opportunities in trade investments, terms and initiatives.
New["Customer Service Representative","Customer Service Representative"] FlexStaff Careers["Customer Service Representative","Customer Service Representative"]MelvilleWhen determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). 2. Respond to inbound and outbound patient calls related to scheduling, messages to physician (test results, clinical advice, medication request, etc.), and other patient requests.
New["Studio+ Customer Service - Manager Consultant - Power & Utilities - New York, NY","Studio+ Customer Service - Manager Consultant - Power & Utilities - New York, NY"] Ernst & Young Advisory Services Sdn Bhd["Studio+ Customer Service - Manager Consultant - Power & Utilities - New York, NY","Studio+ Customer Service - Manager Consultant - Power & Utilities - New York, NY"]New York$128,400–$235,300 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.#J-18808-Ljbffr. As a Manager Consultant, you will support client-facing engagements that improve customer outcomes, increase efficiency, and deliver measurable business value across contact center, field service, digital service, and customer support environments.
New["Customer Service Supervisor","Customer Service Supervisor"] Vaco["Customer Service Supervisor","Customer Service Supervisor"]LevittownThis role is responsible for overseeing daily call center operations, driving service excellence, coaching and developing team members, and ensuring customers receive a best‑in‑class experience across multiple communication channels. Customer Service SupervisorLocation: Levittown, PA AreaSchedule: OnsiteAbout the OpportunityWe are seeking an experienced Customer Service Supervisor to lead a high‑performing customer service team in a fast‑paced consumer products environment.
New["Studio+ Customer Service - Manager Consultant - Power & Utilities - New York, NY","Studio+ Customer Service - Manager Consultant - Power & Utilities - New York, NY"] Ernst & Young Oman["Studio+ Customer Service - Manager Consultant - Power & Utilities - New York, NY","Studio+ Customer Service - Manager Consultant - Power & Utilities - New York, NY"]New York$128,400–$235,300 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. EY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
New["Automotive Customer Service Advisor","Automotive Customer Service Advisor"] Pep Boys["Automotive Customer Service Advisor","Automotive Customer Service Advisor"]Hasbrouck Heights$15.92–$21.60 / hourConduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
New["Payroll Customer Service Representative","Payroll Customer Service Representative"] Glass Family of Companies["Payroll Customer Service Representative","Payroll Customer Service Representative"]New York$26–$31 / hourOur client provides top-ranked care, dozens of inpatient and outpatient specialties, and mental health services with a team of highly trained and caring medical professionals who are compassionate, culturally competent and patient centered. Ideal candidates have recently worked as Payroll Clerk, Payroll Coordinator, Payroll Administrator, Payroll Specialist, Timekeeper, Payroll Manager, or in a similar payroll-related role.
New["Customer Service / Call Center","Customer Service / Call Center"] Millenniumsoft["Customer Service / Call Center","Customer Service / Call Center"]Franklin Lakes$22–$30 / hourGood communication skills emailing and on the telephone A four year degree is required in a business related This person is going to take inquiries from the field sales team inquiring about their orders, research the status in SAP or with the carriers and respond back to the sales team. Working hand in hand with the demand planners to decide when to put products in short supply on manual allocation to protect our key customers
New["Senior Call Center & Customer Service Supervisor","Senior Call Center & Customer Service Supervisor"] Suffolk County Water Authority["Senior Call Center & Customer Service Supervisor","Senior Call Center & Customer Service Supervisor"]New York$73,000–$85,000 / yearA municipal water service authority in New York is looking for a Call Center Supervisor to lead operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience in customer service, with a minimum of 2 years in a supervisory role.
New["French/English Customer Service","French/English Customer Service"] Global Channel Management["French/English Customer Service","French/English Customer Service"]Port WashingtonFrench/English Call Center needs 1+ year(s) of experience working in customer service, hospitality or call center environment. Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice.
New["Customer Service Representative II- Main Hospital Elmhurst","Customer Service Representative II- Main Hospital Elmhurst"] Endeavor Health Services["Customer Service Representative II- Main Hospital Elmhurst","Customer Service Representative II- Main Hospital Elmhurst"]Elmhurst$19.89–$28.84 / hourTriages calls for the EEH System Walk in Clinics and Immediate Care locations, including analyzing caller's needs while providing such information as hours, locations, services available per location, price estimates and insurance guidance as well as escalating emergency concerns. Assists Supervisor in clarifying instructions for patients calling for hospital services and providing Codes/Emergency Alerts feedback to improve patient safety.
Manager – Customer Service Hard Rock DigitalManager – Customer ServiceJersey City, New JerseyPromote a team ethos by conducting regularly scheduled team and one-on-one meetings with your supervisors to address issues and acknowledge success, provide updates regarding performance, and give direction regarding the company and department policies and procedures. Need to be comfortable being the central point of contact for issue management, raising to the appropriate functions, communicating effectively to Supervisors allowing them to provide guidance to their teams on actions to take.
New["RCM Customer Service Specialist","RCM Customer Service Specialist"] The Dermatology Specialists["RCM Customer Service Specialist","RCM Customer Service Specialist"]Long Island CityThe role handles inquiries via phone, email, and EMR-tasked billing requests, assists patients with billing questions, and ensures accurate interpretation of Explanation of Benefits (EOBs), payment postings, and claim denials. The CSR collaborates with the Revenue Cycle team and Ops team to support timely resolution, maintain high patient satisfaction, and improve financial outcomes for the dermatology practice.
Customer Support Specialist - RL Antech Diagnostics IncCustomer Support Specialist - RLNY$21–$25 / hourOur products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
Customer Service Representative - Commercial Products (8/31 Start Date) Medica Health Plans IncCustomer Service Representative - Commercial Products (8/31 Start Date)NY$33,300–$41,370 / yearAnnual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the positions scope and responsibility, internal pay equity and external market salary data. Successful Customer Service Representatives build an amazing base of health plan and health claims knowledge that they leverage to be considered for career advancement opportunities throughout the Call Center and other areas of Medicas business.
On-Site Customer Service Representative - New York, NY Sharecare IncOn-Site Customer Service Representative - New York, NYNew York, NY$20–$24 / hourThrough its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.
Customer Service Representative Northwell Health IncCustomer Service RepresentativeMelville, NYWhen determining a team members base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). 2.Respond to inbound and outbound patient calls related to scheduling, messages to physician (test results, clinical advice, medication request, ect.), and other patient requests.
Payroll Customer Service Representative HirePower Personnel Inc.Payroll Customer Service RepresentativeBronx, NY$26–$31 / hourOur client provides top-ranked care, dozens of inpatient and outpatient specialties, and mental health services with a team of highly trained and caring medical professionals who are compassionate, culturally competent and patient centered. Ideal candidates have recently worked as Payroll Clerk, Payroll Coordinator, Payroll Administrator, Payroll Specialist, Timekeeper, Payroll Manager, or in a similar payroll-related role.
Vice President Customer Operations Delta Dental of California Inc.Vice President Customer OperationsNY$188,400–$435,400 / yearDemonstrated success leading large-scale, cross-functional initiatives, partnering effectively with clinical, network development, product, technology, legal, and business operations teams. The Vice President of Customer Operations reports to the Executive Vice President, Chief Operating Officer and is responsible for leading the transformation of customer care and operational excellence across the enterprise.
Customer Service Support Associate - Bob''''s Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob''''s SquadTotowa, NJAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
Customer Service Support Associate - Bob's Squad Bob's Discount FurnitureCustomer Service Support Associate - Bob's SquadTotowa, NJAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
NewCustomer Service Support Associate - Bob Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob SquadBrooklyn, NYAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
Customer Service (remote work ) Path ArcCustomer Service (remote work )Sunnyside, CARemoteThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
Customer Service Representative SB Clinical Practice ManagementCustomer Service RepresentativeCommack, New York$18.30–$22.87 / hourFull timeStaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resources services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits.
Customer Service Engineer Siemens AGCustomer Service EngineerHarrison, NJOur Benefits:A competitive salaryGenerous pension contributionCompany vehicle26 days holiday + bank holidaysSubsistence allowance to support daily mealsBonus and share schemeAccess to our flexible benefits from private medical insurance to financial guidanceCorporate Social Responsibility opportunities including 2 paid volunteering days per yearSupport from our 24/7 employee assistance programmeAccess to career development via apprenticeship levy to achieve external qualificationsIn addition, we provide a flexible and dynamic environment with the space to stretch beyond your comfort zone in order to grow both personally and professionally. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times Identify any opportunities to improve efficiency and effectiveness of team processes.
Director, Customer Service The New York Racing Association Inc.Director, Customer ServiceElmont, NYResponsible for managing non-technical customer service activities such as delivering in-person customer service, operating customer service desks, and providing general customer support. Summary of Physical Requirements and Work Environment: The Director, Customer Service role is primarily sedentary and performed in an office or office-like environment with no special physical demands required.
Head Global Customer Service Lanxess AGHead Global Customer ServiceFords, NJ$153,500–$255,900 / yearMust have proven experience in a leadership role within global customer service, integrated business planning or logistics with a strong understanding of global supply chain dynamics and customer service challenges in the chemical sector. We are seeking a range of human interests, backgrounds, and experiences that can be engaged to achieve respect, ownership, trust, professionalism, integrity and healing across all sectors.
Customer Service Representative Beyond Finance LLCCustomer Service RepresentativeNYRemote$19–$20 / hourAbove all else, provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls of varying complexity by responding to client requests, anticipating unstated needs, and educating them on our programs in a remote call center environment. Operate, navigate, and troubleshoot a desktop computer to obtain and extract information; research through multiple computer programs/systems simultaneously and document information, activities and changes in the CRM database (Client Relationship Management System) for client accounts.
Ramp Agent (Customer Service Agent) - JFK Delta Air Lines IncRamp Agent (Customer Service Agent) - JFKNew York, NYMust wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE. Some of your daily tasks include: Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions.
Cargo Agent (Customer Service Agent) - JFK Delta Air Lines IncCargo Agent (Customer Service Agent) - JFKNew York, NYMust wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group IncLicensed Customer Service & Support Specialist Supervisor - PNC Wealth ManagementNJ$49,500–$115,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.