Demonstrates critical reasoning skills in order to make safe judgments, evaluate relevancy of data for critical decision making, identify needs for changes in customer and work related issues, integrate and apply theory to practice (i.e., identify needs, establish goals, select appropriate interventions and evaluate outcomes). Employees must be able to communicate effectively in both interpersonal and group settings, to interact with other employees, physicians, supervisors, volunteers, customers, visitors, students, and members of the public.