NewVeterinarian – General Practice National Veterinary AssociatesVeterinarian – General PracticeDover, DE$120,000–$150,000 / yearThere is no cost or confidential information required to apply or be considered for a position If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. •There is no cost or confidential information required to apply or be considered for a position If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com.
Chef Manager AramarkChef ManagerEaston, MD$60,000–$75,000Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Senior Tax Manager JobotSenior Tax ManagerCape Saint Claire, MD$110,000–$165,000 / yearThe practice supports a diverse client base with services that include individual and business tax compliance and planning, outsourced accounting and bookkeeping, payroll services, and advisory support for small and mid-sized businesses. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Practice Manager - VMG Dover, Delaware Surgery Virtua Health IncPractice Manager - VMG Dover, Delaware SurgeryDover, DE$66,950–$104,059 / yearThat means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. Ensures that an adequate number of appropriately trained professionals and personnel are on duty at all times to meet the needs of the patients and ensures licensures and certifications are kept current.
Senior Estimator, Project Manager Bayhealth Medical Center IncSenior Estimator, Project ManagerDover, DE$96,012.80–$148,824 / yearExperience: Required: Five (5) years of relevant experience delivering construction projects of like scale and complexity, including financial understanding and experience in project budget management principles and cost control; construction contract negotiations and claims management; risk management and mitigation. Mentorship and Technical Leadership: Train and mentor junior estimators and Construction Managers on estimating methods, software, and best practices to improve team capability and ensure department goals are met.
Case Manager Long-term Care (Delaware) Highmark HealthCase Manager Long-term Care (Delaware)Dover, DE
Fire Sprinkler Project Manager Pye Barker Fire & Safety LLCFire Sprinkler Project ManagerAnnapolis, MD$80,000–$120,000 / yearCommunicates and collaborates with sales and marketing teams to provide training and information required to promote and sell new projects, programs, and systems. Provide accurate electrical schematics per client conditions and analyze and track technical specifications including dimensions, arrangements, and installation procedures.
Senior KOL Strategy and Engagement Manager Procept Biorobotics CorpSenior KOL Strategy and Engagement ManagerDEAs Aquablation adoption matures, this role will help expand peer-to-peer education beyond procedural training to include real-world evidence, practice optimization, patient pathway management, and operational best practices that help customers successfully integrate and scale Aquablation within their practices. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.
Coding Manager, Professional Bayhealth Medical Center IncCoding Manager, ProfessionalDover, DE$77,105.60–$119,537.60 / yearBayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. General Summary: The Professional Coding Manager is responsible for overseeing the professional claims coding team and ensuring accurate, efficient coding of patient records for billing, compliance, and reimbursement purposes.
Patient Financial Services AR Manager Bayhealth Medical Center IncPatient Financial Services AR ManagerDover, DE$82,950.40–$128,564.80 / yearBayhealth Medical Center is Central and Southern Delawares healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. General Summary: Responsible for directing, coordinating, and planning of staff for insurance AR, to ensure efficient and proper billing, account follow-up, account collections, and reconciliation of patient accounts.
Senior, Plant Maintenance Manager Waste Management IncSenior, Plant Maintenance ManagerAnnapolis, MD$91,723–$102,514 / yearWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. The facility is one of the most technologically advanced recycling operations in North America, featuring 90% automated processes, cutting-edge optical sorting technology, and fully integrated systems that enable plant-wide management through tablet-based controls within a modern, state-of-the-art environment.
Assistant Nurse Manager - Emergency Department Bayhealth Medical Center IncAssistant Nurse Manager - Emergency DepartmentDover, DEBayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. General Summary: The Assistant Nurse Manager (ANM) is a supervisor-level position that serves as a frontline nursing leader, supporting the operational, clinical, and people-focused functions of the nursing unit.
Grooming Salon Manager Petco Animal Supplies, Inc.Grooming Salon ManagerDEPerform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains. In addition, the Grooming Salon Leader is responsible for performing expert-level grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, while also prioritizing the safety, comfort, and well-being of the pets in our care.
Community Manager - Bayshore Landing Education Realty Trust Inc (Inactive)Community Manager - Bayshore LandingAnnapolis, MD$66,000–$70,000 / year4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Senior Manager, Marketing, Brand and Digital Strategy Bayhealth Medical Center IncSenior Manager, Marketing, Brand and Digital StrategyDover, DE$103,334.40–$160,180.80 / yearPartners closely with executive leadership, operational leaders, physicians, finance, analytics, and service line teams to identify strategic growth opportunities and develop marketing strategies that support patient acquisition, retention, referral growth, market differentiation, and improved consumer access to care. Oversees enterprise digital marketing strategies including website governance, digital campaigns, SEO/SEM, paid search, social advertising, email marketing, reputation management, digital content strategy, and conversion optimization efforts aligned with organizational growth and access priorities.
Associate Technical Product Manager American Red Cross Blood ServicesAssociate Technical Product ManagerDERemoteAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. • Drive rapid experimentation by quickly translating ideas into user stories, UX mockups, and functional prototypes to validate desirability, feasibility, and user desirability in our Biomedical Services Test Kitchen.
Production Manager The Kraft Heinz CoProduction ManagerDover, DE$120,800–$151,000 / yearPrepare departmental costs and variances with regard to productivity, short and long-range planning, labor scheduling, product scheduling, raw materials, packaging supplies, product weights, sanitation and housekeeping. Organize and facilitate production line activities to ensure conformance to establish requirements regarding quality, safety, employee- relations, productivity and cost scheduled volume outputs.
Sr. Project Manager - Accounting CDK Global IncSr. Project Manager - AccountingDover, DE$92,500–$106,000 / yearBy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
Diagnostic Imaging Business Operations Manager Bayhealth Medical Center IncDiagnostic Imaging Business Operations ManagerDover, DE$89,273.60–$138,361.60 / yearExperience: Required: Six years' experience managing a medically related organization or business unit; strong AR or billing and collection experience and EMR; budgeting experience; provider enrollment experience; new practice ramp-up; project management experience. Schedule orientation of new physicians/APC's, to include tours, introductions, HRO scheduling, EPIC training, PACS training, badge access, marketing photo, risk management/physician liaison, occupational health appointment, and orienting to the department.
Territory Sales Manager (Baltimore/Annapolis, MD) Allstate Insurance CompanyTerritory Sales Manager (Baltimore/Annapolis, MD)Annapolis, MD$83,260–$105,000 / yearConsults with Independent Agents by having a strong knowledge of the independent agency channel, including industry competitors, major brokers and national industry associations to gather market intel to help promote and position National General products and/or make market enhancement to align with industry opportunity. Positions and promotes full suite of National General Insurance products into Independent Agency Partners to include, multiple personal auto products, homeowners, commercial vehicle, flood, and recreational vehicle & key focus on Household package coverages (based on state availability).
Lab Quality Program Manager Bayhealth Medical Center IncLab Quality Program ManagerDover, DE$75,233.60–$116,604.80 / yearBayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. Remains aware of developments in the quality field by reading current technical literature, maintaining memberships in professional organizations and/or attending technical industry conferences/meetings.
Senior Construction Manager The Kleinfelder Group IncSenior Construction ManagerDover, DEConduct regular portfolio and performance reviews of Construction Inspection projects, ensuring accountability for key financial and operational metrics including profitability, accounts receivable (AR), days sales outstanding (DSO), net revenue multiplier (NRM), work-in-progress (WIP), safety performance, and gross and net revenue goals. By providing clear direction and strong leadership, the Construction Inspection Department Manager will guide the group from strategy through execution-ensuring the right personnel are assigned, the right opportunities are pursued, and client satisfaction, compliance, and project performance remain top priorities.
Associate Manager, B2B Sales Concentrix CorpAssociate Manager, B2B SalesDE$48,000–$68,000 / yearThe Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.
Sales Manager Brookfield Residential Properties ULCSales ManagerMDAs part of Brookfield - one of the largest alternative asset managers in the world - we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.
Relationship Manager I - Business Banking PNC BankRelationship Manager I - Business BankingDelawareIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Retail Event Marketing Manager LeafHomeRetail Event Marketing ManagerDover, DEFull timeThe Retail Marketing Manager will hire, train and develop a Retail Marketing Team to build brand awareness and generate sales leads in the local market through our retail partnerships. The ideal candidate will have multi-unit retail management experience, be well versed in local recruiting, and have the ability to manage multiple teams of lead-generators.
NewDE - Patient Financial Services AR Manager - Dover GlobalPoint HCDE - Patient Financial Services AR Manager - DoverDover, DERequired Education, Credential(s) and Experience: Education: Bachelor Degree; Business; In lieu of a bachelor s degree, will accept a High School Diploma or GED with eight (8) years of Revenue Cycle Progressive leadership experience (Four years of experience for a verified associate s degree.) General Summary: Responsible for directing, coordinating, and planning of staff for insurance AR, to ensure efficient and proper billing, account follow-up, account collections, and reconciliation of patient accounts.
Manager, Accounting Services SercoManager, Accounting ServicesAnnapolis, MDLead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Plant Manager Illinois Tool Works IncPlant ManagerEaston, MD$120,000–$150,000 / yearPosition Summary: The Plant Manager position is responsible for all aspects of production and supply chain leading continuous improvement initiatives and optimizing processes to produce high-quality products with competitive costs and lead times. The company is recognized as a trusted partner and leading innovator, serving commercial airlines and rail customers worldwide with high-quality solutions and strong customer service.
Large Plant Manager - Full P&L Baltimore Aircoil Company, Inc.Large Plant Manager - Full P&LMilford, DE$180,000–$230,000 / yearPart timeThis includes, but is not limited to, materials planning and procurement, outbound logistics, plant loading, operations, manufacturing engineering, quality assurance, environmental compliance, sustainability, safety, employee training, equipment maintenance, security, continuous improvement, and warranty field service operations. The Plant Manager will also participate directly on Global teams designed to compare Key Performance Indicators across global facilities and collaborate on best practice sharing to improve overall BAC global operations.
NewDE - Patient Financial Services AR Manager - Dover Carenest Health ServicesDE - Patient Financial Services AR Manager - DoverDover, DEIn lieu of a bachelor s degree, will accept a High School Diploma or GED with eight (8) years of Revenue Cycle Progressive leadership experience (Four years of experience for a verified associate s degree.). Responsible for directing, coordinating, and planning of staff for insurance AR, to ensure efficient and proper billing, account follow-up, account collections, and reconciliation of patient accounts.
Veterinarian - General Practice National Veterinary AssociatesVeterinarian - General PracticeDover, DE$120,000–$150,000 / yearFor positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Dover is minutes from Bombay Hook National Wildlife Refuge, close to Delaware's beautiful beaches, and within easy driving distance of major metropolitan areas-making it an ideal place to live and work.
General Manager WingstopGeneral ManagerDover, DE$52,000–$62,000The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.
General Manager - WingstopGeneral Manager -Dover, DE$50,000–$57,000The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.
Procurement Data Analyst Manager Port of DoverProcurement Data Analyst ManagerDover, KentWe are now looking for a Procurement Data Analyst Manager to join our Procurement & PMO team and help transform data into strategic insights that drive better decision-making across the business. Reporting to the Commercial Manager, the Procurement Data Analyst Manager will provide critical analytical support to Commercial Managers and the wider organisation.
Sr. Project Manager, Continuous Identity (Remote) CrowdStrike IncSr. Project Manager, Continuous Identity (Remote)DERemote$110,000–$160,000 / yearWe base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other.
Network Operations Center Manager NTT DATA Group CorpNetwork Operations Center ManagerAnnapolis, MD$109,275–$182,125 / yearThis role requires strong expertise in networking and fiber technologies, combined with program management skills to oversee complex IT initiatives, ensure operational excellence, and drive strategic improvements. Position Overview: NTT DATA seeks a highly experienced Network Operations Center (NOC) Manager to lead a 24x7x365 operations center supporting mission-critical public sector networks.
Pharmacy Manager Walgreen CoPharmacy ManagerLaurel, DE$67.05–$90.55 / hourWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
LMSW-Case Manager, Social Work- In Patient II Annapolis, MD Anne Arundel MOB (24hrs.) Kaiser PermanenteLMSW-Case Manager, Social Work- In Patient II Annapolis, MD Anne Arundel MOB (24hrs.)Annapolis, MDJob Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities: Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
LMSW-Case Manager, Social Work- In Patient II Annapolis, MD Anne Arundel MOB (20hrs.) Kaiser PermanenteLMSW-Case Manager, Social Work- In Patient II Annapolis, MD Anne Arundel MOB (20hrs.)Annapolis, MDJob Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities: Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
Branch Manager Arundel BankBranch ManagerAnnapolis, MarylandWorking with Branch Administration, Lending and Deposit Operations develops new business strategies and products and services to attract new customers and directs subordinate staff in the business development and lending functions. Utilizes tact and experience-based knowledge to resolve customer (internal and external) problems by explaining specific policies and products while representing the Bank in a professional manner and maintaining positive customer relations.
New ER Doctor (NERD) Program: Starts January 2027, Practicing Veterinarians - Annapolis, MD Veterinary Emergency Group (VEG)New ER Doctor (NERD) Program: Starts January 2027, Practicing Veterinarians - Annapolis, MDAnnapolis, MDThis means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. If you're hungry to learn how to do ER, perform surgeries, advance your endoscopy skills, learn about exotics, and discover the unique rewards of customer-focused care in an open concept hospital, we find a way to say yes to training you in our NERD program.
New ER Doctor (NERD) Program: Starts January 2027, Practicing Veterinarians - Columbia, MD Veterinary Emergency Group (VEG)New ER Doctor (NERD) Program: Starts January 2027, Practicing Veterinarians - Columbia, MDAnnapolis, MDNERDS!) get up-close, firsthand ER experience, collaborating with and learning from top emergency doctors and specialists during 3-4 hospital shifts per week (days, swings, and nights), as well as through weekly case discussions, literature reviews, and hands-on training at state-of-the-art facilities. If you're hungry to learn how to do ER, perform surgeries, advance your endoscopy skills, learn about exotics, and discover the unique rewards of customer-focused care in an open concept hospital, we want to find a way to say yes to training you in our NERD program.
Pharmacy Operations Manager Walgreen CoPharmacy Operations ManagerDE$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
Patient Financial Services SBO Manager Bayhealth Medical Center IncPatient Financial Services SBO ManagerDover, DE$82,950.40–$128,564.80 / yearBayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. Responsibilities for the Customer Service Team include efficient and accurate patient billing and collections, financial counseling, vendor processes, and reconciliation of patient accounts, along with other associated treasury functions.
QA TEAM MANAGER II McCormick & Co IncQA TEAM MANAGER IIMD$87,910–$153,870 / yearDevelops and ensures all procedures and best practices are documented and creates an atmosphere of 100% compliance to operational processes and procedures and continuous improvement using TWI, SPC, SQC, VSM & PDCA (problem solving) methodologies and established principals, including GMPs and other guidelines to ensure safety and quality. Uses the HPO Systems (Goal Setting, Performance Management, Problem Solving & Decision Making, Training & Development, Information Systems, Rewards & Recognitions) to empower and develop their teams using established HPO systems, core beliefs, guiding principles.
Applications Project Manager II Solenis LLCApplications Project Manager IIDE$121,500–$202,500 / yearResponsible for maintaining existing NA T&T business and developing new product lines with R&D/Product Management while documenting all parts of product validation (technical, financial, sustainability, patents and regulatory). The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems.
Care Manager Sunrise Senior LivingCare ManagerAnnapolis, MDThe Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
Case Manager, Registered Nurse (Oncology experience required) CVS Health CorpCase Manager, Registered Nurse (Oncology experience required)DE$54,095–$155,538 / yearApplies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeCamden, DEAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.