As our Manager, Pre-Sales & Professional Services, you'll support HID's success by: Leading, coaching, developing, and retaining a high-performing Credential Management Professional Services and Pre-Sales Engineering team, establishing clear performance objectives and accountability aligned with customer success, service quality, workforce effectiveness, and organizational performance. The ideal candidate possesses strong people leadership capabilities, deep expertise in identity and access management, credential management, PKI, authentication, and cybersecurity technologies, and a proven track record leading customer-facing technical teams supporting complex security and digital identity programs.