2+ years' experience working as in Imaging, or experience in a customer support and/or marketing role, or experience obtaining Prior Authorization / Precertification, and knowledge of, CPT code, ICD-9 code, and medical terminology to facilitate and assist with the process. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).