You will provide business process modeling and estimates for projects and system enhancements, leveraging Scrum methodologies to facilitate backlog refinement, requirements gathering, user story development, and the definition of clear acceptance and success criteria, while collaborating with stakeholders to prioritize work, align solutions with business objectives, and support iterative delivery and continuous improvement. You will continuously monitor and maintain production systems to ensure availability, performance, and data integrity, proactively identifying, investigating, and resolving issues, implementing corrective actions, and collaborating with stakeholders to minimize disruptions and support reliable business operations.