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This role manages a high volume of loan-related calls, supports staff with complex loans, prepares loan documentation, and ensures compliance with applicable laws and regulations while delivering excellent customer service. The Direct Loan Processor provides prompt, efficient, and accurate service from the application stage through funding for consumer loans.

Direct Loan Processor  Job Summary The Direct Loan Processor provides prompt, efficient, and accurate service from the application stage through funding for consumer loans. This role manages a high volume of loan-related calls, supports staff with complex loans, prepares loan documentation, and ensures compliance with applicable laws and regulations while delivering excellent customer service. Responsibilities <ul><li>Ensure compliance with applicable state and federal laws, including bank secrecy and anti-money laundering regulations.</li></ul> <ul><li>Handle a high volume of inbound and outbound loan-related calls and applications.</li></ul> <ul><li>Analyze data, research information, collect documentation, and prepare accurate loan documents.</li></ul> <ul><li>Obtain and verify DMV documentation to record liens on loan collateral.</li></ul> <ul><li>Collaborate with internal departments throughout the loan application and funding process.</li></ul> <ul><li>Audit operational documents for compliance, accuracy, and authenticity.</li></ul> <ul><li>Maintain current knowledge of lending policies, procedures, and regulations.</li></ul> <ul><li>Conduct email correspondence, respond to chat inquiries, and assist with escalated calls and messages.</li></ul> <ul><li>Identify and mitigate potential fraud and suspicious activity.</li></ul> <ul><li>Conduct member interviews, perform financial calculations, and gather information to satisfy loan conditions.</li></ul> <ul><li>Prepare loan documents for signing and disbursement.</li></ul> <ul><li>Monitor emails and chats, collaborate in real time, and respond promptly.</li></ul> <ul><li>Participate in video conferencing and online meetings as needed.</li></ul> <ul><li>Communicate effectively with employees and follow up on member inquiries.</li></ul> <ul><li>Provide exceptional customer service to members, dealerships, and finance companies.</li></ul> <ul><li>Perform other related tasks as assigned.</li></ul> Requirements <ul><li>High school diploma or equivalent;some college coursework preferred.</li></ul> <ul><li>Approximately 3 years of experience in a fast-paced call center or similar environment with high call and loan processing volume.</li></ul> <ul><li>Experience in a busy call center environment preferred.</li></ul> <ul><li>Strong multitasking skills with high attention to detail and accuracy.</li></ul> <ul><li>Exceptional verbal and written communication skills.</li></ul> <ul><li>Ability to handle pressure and remain calm in challenging situations.</li></ul> <ul><li>Efficient work style to manage high call volumes while maintaining quality support.</li></ul> <ul><li>Empathetic and friendly approach to build positive rapport with customers.</li></ul> <ul><li>Excellent organizational skills for multitasking and managing multiple duties.</li></ul> <ul><li>Knowledge of DMV titling and lien filing preferred.</li></ul> <ul><li>Familiarity with Microsoft Office programs.</li></ul> <ul><li>Ability to identify and mitigate potential fraud and suspicious activity.</li></ul> <ul><li>Prolonged sitting with occasional mobility required.</li></ul> <ul><li>Corrected vision and hearing within normal range.</li></ul> <ul><li>Ability to lift up to 15 lbs as required.</li></ul> <ul><li>Occasional movement throughout the department to interact with staff.</li></ul> Skills <ul><li>High-volume call handling and customer service.</li></ul> <ul><li>Consumer and direct loan processing.</li></ul> <ul><li>Data analysis, documentation, and loan file preparation.</li></ul> <ul><li>Problem-solving and critical thinking.</li></ul> <ul><li>Fraud detection and risk mitigation.</li></ul> <ul><li>Verbal and written communication.</li></ul> <ul><li>Multitasking, organization, and time management.</li></ul> <ul><li>Proficiency with Microsoft Office and online communication tools.</li></ul> <ul><li>Knowledge of DMV titling and lien processes.</li></ul> Summary Qualifications <ul><li>High school diploma or equivalent;additional education preferred.</li></ul> <ul><li>Several years of experience in a high-volume call center or loan processing environment.</li></ul> <ul><li>Proven ability to manage multiple tasks accurately under pressure.</li></ul> <ul><li>Demonstrated customer service excellence and clear communication skills.</li></ul> <ul><li>Working knowledge of lending policies, procedures, and compliance standards.</li></ul> <ul><li>Experience with auto and personal loans preferred.</li></ul> Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.

Wollborg Michelson Recruiting

Direct Loan Processor

HaleyMarketing

OTHER

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill.

HOUR

Overview:
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. Compensation $22.73 HourlyShift: M-F 6:00am start time*Needed flexibility to work additional hours and weekends if needed*Location: Sacramento, CA   This position is seasonal, with the possibility of direct hire and increased compensation upon transition to a permanent role, contingent on performance and other relevant factors. Seasonal Benefits: Sick time Employee discounts 401K with a 5% match

Responsibilities:
<ul><li style="font-size:11pt;font-family:'calibri' , sans-serif">Operate, clean, and service water dispensers and equipment</li><li style="font-size:11pt;font-family:'calibri' , sans-serif">Packaging parts, loading raw materials, equipment washing, quality control inspections and data recording</li><li style="font-size:11pt;font-family:'calibri' , sans-serif">Maintain workstation in an organized and clean manner to ensure safety and Good Manufacturing Practices</li><li style="font-size:11pt;font-family:'calibri' , sans-serif">Interact with production team members, quality control and maintenance technicians to maximize output and efficiency</li><li style="font-size:11pt;font-family:'calibri' , sans-serif">Safely use and work around various chemicals and follow SOP’s accordingly</li><li style="font-size:11pt;font-family:'calibri' , sans-serif">Assemble, wash and sanitize various units as required using the established procedure</li><li style="font-size:12pt;font-family:'times new roman' , serif">Effectively read and utilize instructional, mechanical, and electrical technical manuals</li><li style="font-size:11pt;font-family:'calibri' , sans-serif">Capable of using a pneumatic drill and other hand tools</li><li style="font-size:11pt;font-family:'calibri' , sans-serif">Considerable ability to follow oral and written instructions</li><li style="font-size:12pt;font-family:'times new roman' , serif">Work in wet work areas, ensuring the use of proper chemicals and following all safety protocols</li><li style="font-size:12pt;font-family:'times new roman' , serif">Perform other duties as assigned</li></ul> 

Qualifications:
<ul><li>High School Diploma, GED, or equivalent work experience</li><li>Minimum (1) years’ experience in related role, prior exposure to manufacturing in the food or beverage industry preferred</li><li>Ability to work independently or collaboratively, with strong communication skills</li><li>Able to lift and pull 50 lbs. as needed while performing work continuously throughout the shift</li><li>Ability to sit, stand, push, pull, climb ladders, walk all day with or without reasonable accommodation</li><li>Must be able to do physical inspections of equipment that will require climbing, reaching, and extending arms overhead</li></ul><div>Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®.  Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. </div> Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

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Processor Jobs in Lodi, CA

Direct Loan Processor Wollborg Michelson Recruiting

Seasonal Dispenser Processor Primo Brands

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