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The Customer Service/Processor position administers claims and manages interaction with customers by reviewing all terms and conditions, customer claims, supporting photos and customer information and documentation. The Processor manages customer calls, supplying information and updates to customers, and utilizes the CRM to communicate with customers and technicians .

SummaryThe Customer Service/Processor position administers claims and manages interaction with customers by reviewing all terms and conditions, customer claims, supporting photos and customer information and documentation. The Processor manages customer calls, supplying information and updates to customers, and utilizes the CRM to communicate with customers and technicians Essential Functions<ul><li>Adjudicate and administer claims by reviewing all warranty terms and conditions, customer claims, supporting photos, customer information and documentation, and determining next actions. </li><li>Compose grammatically correct correspondence such as claim notes, e-mails and any other form of internal or external written communication. </li><li>Manage a moderate volume of inbound and outbound calls. </li><li>Work within a metric driven environment. </li></ul>Required Competencies and Experience<ul><li>Excellent oral, written and interpersonal communication skills </li><li>Excellent telephone etiquette </li><li>Strong analytical and critical thinking skills to collect and interpret data to effectively and efficiently solve problems </li><li>Ability to sit and work on a computer with a headset for long periods of time </li><li>Computer proficiency </li><li>High School Diploma or GED </li><li>2+ years previous customer service </li></ul>What You'll Love About Working Here:<ul><li>Friendly Team Environment </li><li>Comprehensive benefits package including: Medical, Dental, Vision, Life & Disability Insurance, and 401K options </li><li>Generous PTO Policy includes: 2 weeks of PTO accrual in your first year </li><li>Tuition Reimbursement </li><li>Optional Four Day/40 Hour Work Week available </li><li>Remote available </li><li>Learn more about us at www.uniters.com </li></ul>EEO StatementUNITERS North America is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

UNITERS N.A.

Customer Service/Processor

Adjudication

Analysis Skills

Communication Skills

Customer Relations

Customer Relationship Management (CRM)

Customer Support/Service

Data Collection

Documentation

High School Diploma

Insurance

Interpersonal Skills

Problem Solving Skills

Telephone Skills

Writing Skills

IRecruitee

OTHER

HOUR

This is a great opportunity for someone with at least one year of clerical or customer service experience who's ready to step into a fast-paced, detail-oriented role with a welcoming team, supportive leadership, and room for growth-both professionally and personally. You'll spend most of your day on the computer reviewing submissions, checking for accuracy, and preparing files for billing.

We're hiring on behalf of one of our longest-standing clients, who is expanding their Processing team in Delray Beach, FL. This is a great opportunity for someone with at least one year of clerical or customer service experience who's ready to step into a fast-paced, detail-oriented role with a welcoming team, supportive leadership, and room for growth-both professionally and personally. Great opportunity for those looking to pivot into more of a corporate setting!You'll work closely with other departments to review, verify, and finalize documents. You'll spend most of your day on the computer reviewing submissions, checking for accuracy, and preparing files for billing.Fluency in English & Spanish (read, write, speak) highly preferred!This role might be a great fit if you:<ul><li>Enjoy fast-paced, team-oriented office environments</li><li>Are detail-oriented, organized, and tech-savvy</li><li>Like multitasking and staying focused</li><li>Are looking for a 100% on-site role in Delray Beach</li></ul>Requirements:<ul><li>High school diploma required (Associate's or Bachelor's degree a plus)</li><li>At least 6 months of recent work experience</li><li>Proficiency with Microsoft Office</li><li>Ability to type 35+ words per minute</li><li>Clear and professional communication in English</li></ul>Helpful Skills:<ul><li>Comfortable working with numbers and calculations</li><li>Able to handle sensitive or confidential documents</li><li>Fluent in English and Spanish: read, write, speak.</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Processor Jobs in North Palm Beach, FL

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Processor Jobs in North Palm Beach, FL

Customer Service/Processor UNITERS N.A.

Order Processor Leslie Prince

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