Washington, DC30+ days ago
5+ years of experience in Customer Success, Implementations for products supporting AP and/or Procurement functions Strong project management and time management skills with the ability to keep multiple customers on track simultaneously Excellent verbal and written communication skills, including the ability to explain complex workflows simply Experience partnering with technical teams to share customer feedback, troubleshoot issues, and propose creative solutions Demonstrated ability to quickly learn a product deeply and articulate the "why" behind product decisions Strong record of meeting or exceeding performance metrics in previous roles Ability to anticipate customer needs and position product capabilities proactively Comfort operating in a fast-paced, high-growth environment with evolving processes. Ramp's investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies.