p>Responsibilities: • Provide application support for product and program implementation and maintenance • Support launch of new Lines of Business leveraging policy admin platforms such as MGA Systems, Federato, Guidewire, etc., using configurations for rate, form and rules • Interact with vendors and other development teams to coordinate custom development, report building and general application support for policy & claim operations • Interact with underwriting teams to understand their products and system requirements to manage those products • Define, document and maintain business process workflows with respect to system interaction • Debug issues identified by business users in Live or Test environments by debugging root cause and defining solution plans • Liaise with Operations, Legal, Data and other teams to coordinate efforts and ensure smooth product launches • Utilize best practices and stay up to date on technology and industry trends.
Requirements:
• A minimum of 3 years of experience in configuring and supporting IMS or similar systems for underwriting services and transactions is required • Bachelor's degree • P&C / Specialty Insurance industry experience a plus • Agile experience required • Visio and workflow design skills is a plus • Strong communication skills - verbal, written and presentation.