Go the extra mile with customer service for the member/guest via Second Mile Service Write and mail thank you cards to all new members daily Set Tanning beds and Massage Chairs Promote and sell memberships, merchandise, and supplements Promote Personal Training and Group Exercise Ensure that all employees are aware of appropriate workplace conduct and are held accountable for their actions and behavior Ensure equipment and/or facilities are working properly; submit a maintenance ticket for any questionable items and ensure they are fixed in a timely manner· Club Cleanliness and Safety: Maintain a neat, well-organized work area which will include ensuring each employee has cleaned and organized their assigned zone Perform routine safety checks during assigned shift; follow up with maintenance or upper management if there are any concerns Commitment to Excellence: Champion company values with pride Champion the health and safety of all staff, members,, and guests Commit to providing the highest quality of products and services Communicate with excellence at all times Foster a positive work environment Develop those you work with to be the best Ensure accountability at all levels Make sound decisions at all times Qualifications / Experience: Must have 6-12 months experience in sales/customer service Basic computer skills Certifications / Educational Level: High School Diploma or GED required Bachelor’s Degree in Business Administration or Exercise Science is preferred Personal Training Certification is preferred Physical Requirements: This job duty often requires the employee to regularly stand for up to 8 hours, walk, kneel, reach with hands and arms, and effectively communicate. Management: Communicate daily with the General Manager on all things related to staff, members, and sales Work with the General Manager to ensure the club has adequate staffing at all times, including assisting in the hiring and firing of employees and recruiting of potential employees Provide a consistent line of communication to all employees through daily/weekly/monthly meetings that go over the following but not limited to: policy and procedure changes, sales updates, coaching & development, disciplinary reasons (under the direction of the GM), etc.