22 Results for

Product Support Jobs in Boston, MA

Jobs

Marlborough, MA

p>Hologic, Inc. is a leading developer, manufacturer and supplier of premium molecular diagnostic products and services that are used to diagnose human diseases, screen donated human blood and to aid in biomedical research.

Driven by our purpose to enable healthier lives everywhere, every day, we are seeking a talented and experienced Electrical Engineer to join a growing R&D department in our Surgical Division to contribute to new .

4 days ago

Burlington, MA

$90,000–$157,500 / year

Align risk and control processes into day-to-day responsibilities to supervise and mitigate risk; raise appropriately, coordinate with engineering, product management and 3rd party entities as needed to ensure the correct attention is brought to open customer issues.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

30+ days ago

Andover, Massachusetts

$75,000–$90,000 / year

div class="col col-xs-7 description" id="job-description">Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. The successful candidate will help resolve complex field issues, identify root causes of product performance concerns, support new product launches, and deliver technical training to contractors, distributors, and dealers.

19 days ago

Boston, MA

$120,000–$175,000 / year

li>4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.

30+ days ago

Billerica, MA

This role serves as a key technical authority supporting global field teams and customers, driving issue resolution, reliability improvement, and high customer satisfaction across worldwide installations.

Provide technical support to field engineers, technicians, and product support teams in diagnosing, troubleshooting, repairing, and debugging complex electro‑mechanical systems, computer hardware, and software.

30+ days ago

Beverly, Massachusetts

li>Software requirements: Should have experience with Windows, XP, Vista and general desktop support issues, knowledge of software such as Lotus Notes, MS Word, Excel, PowerPoint, Visio, Project required; DNS, TCP/IP and other networking concepts; Statistics and experience with statistical tools (such as Minitab or JMP) desired; Knowledge of hardware, software and process as it relates to semiconductor processing equipment.

Provide system-level electro/mechanical expertise to field service personnel and customers for troubleshooting design or field-based critical equipment problems and providing on-site support for new product installs, machine down, upgrades and retro-fits.

30+ days ago

Nashua, NH

Remote

$118,095–$200,762 / year

And you can, too Seeking an experienced Integrated Logistics/Product Support (ILS/IPS) Engineering SME to fill a key modernization role for product portfolios supporting design, development and/or long-term production and sustainment programs. You would be part of a highly visible trailblazing team of Product Support champions and other SMEs charged with collaborating with project teams and other leaders to contribute to the creation of MBPS training materials and company best practices that help develop and guide our MBPS implementation roadmap.

1 day ago

Lynn, MA

p>Functional Support Integration: Coordinate support activities across Support Equipment, Repair Engineering, Technical Publications, Reliability, Maintainability, Human Factors Engineering, Provisioning, Customer Training, and Maintenance Data Systems to meet customer requirements and business goals. In this role you will develop, integrate, and implement processes that meet business financial and technical needs across the organization, manage complex issues within functional area(s) of expertise, be involved in long-term planning, and contribute to the overall business strategy and execution.

8 days ago

North Reading, MA

$75,300–$120,600 / year

Bachelors of Science in Engineering (MFG/ME/EE), Electromechanical preferred 4+ years of experience Must be self-motivated, team oriented, and "hands-on" Excellent verbal and written communication skills Excellent organizational and time management skills Ability to work with limited supervision and with cross-functional teams Critical thinking and the ability to troubleshoot complex issues Basic understanding of mechanical design drawings and/or electrical schematics Ability to create detailed documentation Product Support and/or automation experience desired. Work as part of the new product integration team by: Participating in new product team meetings Working with design engineering to design in serviceability (DFS) Lead installation and serviceability discussions as part of design reviews Support system install requirements and work with install coordinator on required tools, resources, etc.

30+ days ago

Lynn, Massachusetts

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GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.

Functional Support Integration: Coordinate support activities across Support Equipment, Repair Engineering, Technical Publications, Reliability, Maintainability, Human Factors Engineering, Provisioning, Customer Training, and Maintenance Data Systems to meet customer requirements and business goals.

9 days ago

Wilmington, MA

p>Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging.

This position partners closely with R&D, Sustaining Engineering, Product Management, Manufacturing, Global Service, Sales, and key customers to enable successful product ramps, sustain fleet performance, and continuously improve reliability, serviceability, and total cost of ownership.

30+ days ago

Nashua, NH

p>Key Responsibilities:

Collaboratively provide Tier 2/3 product support and troubleshooting for GSSI pavement and transportation hardware and software products Conduct and lead customer training, onboarding, and field implementation of GSSI pavement and transportation products Contribute to application notes, technical guides, FAQs, and internal knowledge bases Capture and communicate customer feedback to Product Management for roadmap consideration and proactively support early-stage new product development efforts Along with peers, create, maintain, and update online training content to help customers achieve success with GSSI pavement and transportation products. A minimum of 3 years experience with pavement process control, including in the lab or in the field is required 3+ years in a technical support, applications, or product-focused role Strong technical and problem-solving skills with the ability to communicate clearly across audiences.

5 days ago

$54,000–$80,000 / year

p>Required Skills:

Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.

22 days ago

Nashua, NH

p>Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.).

SUMMARY:

We are seeking a Technical Product Specialist in our High-Speed Backplane team to interface with our customers, and internal product development, product marketing, and sales teams.

4 days ago

Marlborough, MA

Hologic, Inc. is a leading developer, manufacturer and supplier of premium molecular diagnostic products and services that are used to diagnose human diseases, screen donated human blood and to aid in biomedical research. Driven by our purpose to enable healthier lives everywhere, every day, we are seeking a talented and experienced Electrical Engineer to join a growing R&D department in our Surgical Division to contribute to new .

24 days ago

Marlborough, MA

p>This position will play a key role in delivering great customer experiences by providing responsive support which enables customers to maximize Hologic equipment uptime as well as facilitate them meeting their safety and regulatory compliance goals.

A minimum of 4 years related job experience is required in a customer, technical, or field support role with at least 2 years spent in a technical support capacity for complex software applications or medical devices.

30+ days ago

Boston, MA

$60,100–$107,690 / year

In addition to reacting to customer issues, you may also contribute to multiple proactive support activities; develop and present webinars, hosting Q&A sessions on our online communities, and publishing technical articles in the Autodesk Knowledge Network (AKN). Engage with Autodesk customers from the Engineering, Natural Resources, and Infrastructure (ENI) community by providing solutions, direction, and general troubleshooting.

30+ days ago

$80,800–$121,200 / year

p>Job Description:

Objective of role:

The Dillon Product Manager is responsible for providing support and driving development of the Dillon product portfolio, consisting of force measurement equipment including dynamometers, force gauges, and tension meters.

Articulate Dillons value proposition and product capabilities to train sales and support teams as appropriate, including collaboration in the development of sales tools and marketing collateral.

30+ days ago

$120,000–$160,000 / year

This role requires an AI product builder mindset: the ability to combine product ownership, user experience thinking, technical curiosity, and AI-assisted prototyping to help teams validate ideas quickly and focus on the highest-value opportunities. Experience with one or more of the following is helpful, but not required: Product ownership for enterprise platforms, internal developer platforms, AI platforms, shared services, or internal business applications.

24 days ago

Marlborough, MA

The Director, North America Field Service & Global Technical Support is a senior leadership role responsible for two tightly coupled missions: (1) leading a high‑performance North America Field Service organization and (2) building and scaling IPG's Global Technical Support function as the technical escalation backbone for all regions. This role is accountable for establishing technical support teams at IPG's R&D, Product Line Management (PLM), and Manufacturing sites to ensure deep product expertise, strong engineering partnerships, and rapid issue resolution.

30+ days ago

Wilmington, MA

p>About ONTO Innovation Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading‑edge technologies, including 3D metrology, macro defect inspection, advanced packaging lithography, factory analytics, and materials analysis.

Position Summary The Technical Product Support Engineer (TPSE) is a key member of Onto Innovations technical support organization, responsible for delivering expert‑level technical support to internal and external customers.

30+ days ago

Foxboro, MA

Full time

Partnering closely with Project Management, Product Management, Engineering, Technical Support, Manufacturing, and customers, the OQL owns the quality performance of the RAC Power distribution and automatic transfer switch offers. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

30+ days ago

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Product Support Jobs in Boston, MA

Product Support Specialist - Medical Devices Hologic Inc

Product Support Specialist State Street Corp

Product Support Specialist, Coatings and Paint ICP Group

Product Support Engineer Cooley LLP

Senior Engineer, Global Product Support, PECVD ASM International NV

Eng Product Support Snr Axcelis Technologies

Model Based Logistics/Product Support Engineer BAE Systems

T901 Product Support Leader GE Aerospace.

Product Support Engineer (IST, North Reading, MA) Teradyne Inc

T901 Product Support Leader GE Aerospace

Senior Manager, Technical Product Support Engineering Onto Innovation Inc

Application Specialist - Pavement & Transportation Products Geophysical Survey Systems Inc

Technical Support Specialist - Evening Relativity ODA LLC

Technical Product Specialist Amphenol Communications Solutions

Technical Support Specialist 2 Hologic Inc

Technical Support Specialist 1 Hologic Inc

Technical Support Specialist, Civil 3D Autodesk Inc

Dillon Product Manager Illinois Tool Works Inc

Senior AI Product Owner Ascensus LLC

Director North America Field Service & Global Technical Support IPG Photonics Corp

Technical Support Engineer 3 Onto Innovation Inc

Offer Quality Leader Schneider Electric USA, Inc

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