NewSoftware Support Specialist I FlywireSoftware Support Specialist IBoston, MAWe use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education.
Product Support Specialist BlinkProduct Support SpecialistBoston, MA$65,000–$75,000 / yearManaging technical support tickets from triage to resolution, delivering exceptional support to both end users and relevant stakeholders by promptly troubleshooting issues, managing expectations, and ensuring resolutions are delivered within agreed SLAs. Provide expert input to Product teams by identifying improvements that reduce support requests or enhance user experience, contribute to the roadmap prioritisation and proactively updating documentation, help articles and internal knowledge resources.
Product Support Specialist Blink - The Employee AppProduct Support SpecialistBoston, MA$65,000–$75,000 / yearManaging technical support tickets from triage to resolution, delivering exceptional support to both end users and relevant stakeholders by promptly troubleshooting issues, managing expectations, and ensuring resolutions are delivered within agreed SLAs. Provide expert input to Product teams by identifying improvements that reduce support requests or enhance user experience, contribute to the roadmap prioritisation and proactively updating documentation, help articles and internal knowledge resources.
Product Support Specialist Super Smashing LtdProduct Support SpecialistBoston, MA$65,000–$75,000 / yearManaging technical support tickets from triage to resolution, delivering exceptional support to both end users and relevant stakeholders by promptly troubleshooting issues, managing expectations, and ensuring resolutions are delivered within agreed SLAs. Provide expert input to Product teams by identifying improvements that reduce support requests or enhance user experience, contribute to the roadmap prioritisation and proactively updating documentation, help articles and internal knowledge resources.
Program Product Support Specialist (Onsite) BAE Systems PlcProgram Product Support Specialist (Onsite)Nashua, NH$82,779–$140,723 / yearThe selected candidate will have proven experience and a solid understanding of government property, contract types as it pertains to property ownership, dispositioning processes and the ability to provide accurate accounting of equipment pedigree and status for program/government assets in production, in advance of customer delivery, while in the field, and when returned for repair, maintenance, or upgrade as items are moved between locations or facilities. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Product Support Engineer (Ist; North Reading, MA) Teradyne, Inc.Product Support Engineer (Ist; North Reading, MA)North Reading, MA$121,100–$193,800 / yearThe Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Senior Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. Benefits: Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.
Product Support Engineer (IST; North Reading, MA) Teradyne IncProduct Support Engineer (IST; North Reading, MA)North Reading, MA$121,100–$193,800 / yearThe Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Senior Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. Benefits: Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.
Product Support Engineer (Semi Test Engineering; North Reading, MA) Teradyne IncProduct Support Engineer (Semi Test Engineering; North Reading, MA)North Reading, MA$76,400–$122,300 / yearTeradyne's Product Support Group plays a crucial role in driving customer success by ensuring field readiness for new product launches, integrating serviceability and enhancements into product designs, and delivering exceptional service, documentation, and training. The Teradyne Product Support Engineering team is seeking a highly motivated, energetic, and technically driven Engineer to provide world-class support for the current and future generations of Teradyne Semiconductor Test Products.
Senior Manager, Technical Product Support Engineering Onto Innovation IncSenior Manager, Technical Product Support EngineeringWilmington, MAOnto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. This position partners closely with R&D, Sustaining Engineering, Product Management, Manufacturing, Global Service, Sales, and key customers to enable successful product ramps, sustain fleet performance, and continuously improve reliability, serviceability, and total cost of ownership.
Senior Manager, Technical Product Support Engineering Onto InnovationSenior Manager, Technical Product Support EngineeringWilmington, MassachusettsOnto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. This position partners closely with R&D, Sustaining Engineering, Product Management, Manufacturing, Global Service, Sales, and key customers to enable successful product ramps, sustain fleet performance, and continuously improve reliability, serviceability, and total cost of ownership.
Technical Product Support Engineer III Applied Materials IncTechnical Product Support Engineer IIIGloucester, MA$96,000–$132,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
New2027 Global Product Support (GPS) Engineer I Bachelor''''s (Gloucester, MA) (Open) Applied Materials Inc2027 Global Product Support (GPS) Engineer I Bachelor''''s (Gloucester, MA) (Open)Gloucester, MA$70,000–$95,500 / yearAct as a key liaison between customers, field teams, and engineering organizations, providing technical guidance and documentation to field engineers, technicians, and product support personnel responsible for diagnosing, troubleshooting, repairing, and maintaining equipment. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.
Product Support Engineer Doble EngineeringProduct Support EngineerMarlborough, MAPHYSICAL REQUIREMENTS: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use fax machines, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers and customers. The role includes providing troubleshooting support on Doble products, working closely with Operations and Engineering on equipment updates and issues reported and assisting with ongoing inventory within the lease pool.
Senior Manager, Product & Data Support Definitive Healthcare CorpSenior Manager, Product & Data SupportFramingham, MA$149,600–$224,400 / yearIn 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. What our Employees are saying about us on Glassdoor: "Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.".
NewProduct Support Engineer PhilipsProduct Support EngineerCambridge, MA$114,000–$182,000 / yearYour skills include: Information Systems networking; Microsoft technologies (SQL Server, Windows Server, Visual Studio, Active Directory); relational databases, VMware, SAN, and Citrix; hardware, software, and network troubleshooting; strong written/verbal communication and customer-escalation skills; scripting for troubleshooting and configuration changes; teamwork and corrective-action leadership; switch/router/controller log analysis; and TCP/IP services including DHCP, DNS, and IP multicast. You're the right fit if: You've acquired 2+ years of experience in a role with broad technical knowledge of the XDS, Guardian solution, technical knowledge of Philips Central Station (PIC iX) and all product support processes related to installation, configuration, and troubleshooting issues.
Product Support Technician - Contractor Catapult SportsProduct Support Technician - ContractorWilmington, MAWe work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We encourage our people to have constructive, open and honest communication; to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers.
Product Support Specialist State StreetProduct Support SpecialistBurlington, MAFull timeServe as a liaison between clients, Product Management, and Engineering teams by providing client feedback, identifying product defects, validating solutions, and contributing to the prioritization of system enhancements. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds.
Product Support Engineer Artech LLCProduct Support EngineerNorth Reading, MA$40–$52 / hourThis role is enabled by an in-depth knowledge of Client's product offerings coupled with a desire to provide timely solutions across an evolving customer Landscape. The Product Support Engineer role is a dynamic global support opportunity that spans an array of engineering disciplines.
Senior Manager, Product & Data Support Definitive Health CareSenior Manager, Product & Data SupportFramingham, MA$149,600–$187,000 / yearIn 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. What our Employees are saying about us on Glassdoor: "Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.".
Integrated Logistics/Integrated Product Support Lead BAE Systems PlcIntegrated Logistics/Integrated Product Support LeadNashua, NHRemote$132,962–$226,035 / yearThe right candidate will be the Logistics Engineering Point of Contact within the Command, Control, Communication, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) Business area and will be expected to understand warfighter operations and support, and where the need for a Material Solution has been determined, help influence Business Area portfolio leadership to develop and implement concepts that ensure operationally available equipment is delivered at the speed of relevance. This highly visible position will also act to resource, lead, and mentor smaller teams of subject matter expert Engineers, Technical Manual Developers, Customer Trainers and/or Asset Tracking personnel in the execution of their individual program assignments as part of a larger digital transformation effort embracing Model-Based Engineering (MBE) and Model Based Product Support (MBPS) in alignment with the direction of the overarching BAE Systems engineering organization.