234 Results for

Product Support Jobs in East Boston, MA

Jobs

Boston, MA25 days ago

$23–$23 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

New!

Boston, MA1 day ago

As Executive Director, Global Regulatory Affairs CMC Devices and Drug-Device Combination Product, you will provide strategic leadership and development to global regulatory subject matter experts to ensure innovative and robust regulatory strategies for medical devices and drug-device combination products, maximizing global regulatory success and minimizing time to approval/clearance. Leads and develops a team of regulatory leaders and subject matter experts, overseeing global regulatory strategy and major submissions for an assigned portfolio of medical devices and drug-device combination products, ensuring clear strategy, high-quality execution, and timely approvals/clearances.

New!

Boston, MA1 day ago

Project and Workflow Management: Manage the lifecycle of banking products or client onboardings, tracking progress through structured project plans, ensuring adherence to timelines, and maintaining high-quality delivery. Strategic Planning & Execution: Collaborate with senior leadership to implement business strategy, create operational workflows, and manage capacity, ensuring that new transactions are aligned with firm-wide goals.

New!

Needham, MA1 day ago

$123,800–$230,000 Per Year

Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Program Managers lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.

New!

Needham, MA1 day ago

$123,800–$230,000 Per Year

New!

Needham, MA1 day ago

$86,300–$165,800 Per Year

Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.

New!

Needham, MA1 day ago

$123,800–$246,400 Per Year

Support the Ninja business and the VP/SVP, Product Development with the development of successful and profitable programs for a full product category to ensure continued growth of the product portfolio – you will lead new product development (creation and management) of assigned product category from brainstorm phase through mass production, as well as partner with the VP/SVP to define the over-arching category roadmap direction to a team of product developers from entry through manager level. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains.

Boston, MA27 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

New!

Nashua, NH5 days ago

Administer and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

Plymouth, MA30+ days ago

Contractor

Required Technical and Professional Expertise: 6 + years’ experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint. Monitor and analyse gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching.

New!

Boston, MA1 day ago

Remote

In this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

Boston, MA27 days ago

Remote

$145,000–$180,000 Per Year

This leader will operate at the intersection of ecosystem strategy, revenue growth, channel partnerships, and integration platform evolution — serving as the strategic hub between ERP channel partners, sales, marketing, product engineering, and customer success. This is a market-facing, commercially oriented role responsible for shaping how Corpay integrates, competes, and grows within ERP marketplaces — specifically Microsoft Dynamics/Business Central, NetSuite, and Sage Intacct.

New!

Boston, MA1 day ago

Remote

$105,000–$160,000 Per Year

Cross-Functional Stakeholder Partnership: Build strong relationships across Marketing, Sales Development, Revenue, Marketing and Revenue Operations teams, and technical teams, serving as a facilitator and product leader who can align stakeholders, clarify decisions, and move ambiguous initiatives toward measurable business outcomes. Your key responsibilities will include: AI Innovation Strategy for Pipeline Generation: Define and execute a compelling product vision and roadmap centered on how AI can materially increase pipeline, improve seller focus, and make GTM execution more intelligent across lead capture, prioritization, routing, attribution, and account-based motions.

New!

Boston, MA1 day ago

$175,000–$244,500 Per Year

Own Metrics & Business Impact Own and report on clear success metrics, including learner activation rate, course completion rate, time-to-first-value, 7/30/90-day retention cohorts, and revenue per learner, using data to continuously refine product strategy. UX-Obsessed for Learning – You bring a strong UI/UX sensibility focused on learner journeys, content discovery, progress tracking, and habit formation, with a track record of delivering intuitive and delightful learning experiences.

New!

Boston, MA1 day ago

Remote

You will work closely with customers, engineering and design teams, and internal stakeholders to define integration requirements, drive roadmap execution, and ensure the platform meets the operational and business needs of our fuel and convenience partners. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

New!

Boston, MA1 day ago

Remote

$200,000–$260,000 Per Year

You will act as a cross-functional leader, partnering with compliance, risk, legal, engineering, and business stakeholders to align priorities and deliver solutions that balance regulatory rigor with customer experience. Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems.

New!

Milford, MA1 day ago

TA Instruments, a division of Waters Corporation, is seeking an experienced and strategic Principal Product Marketing Manager to lead the development, execution, and optimization of marketing strategies that drive product success across diverse industries. As a global leader in materials characterization and services, TA Instruments serves markets including Advanced Materials, Batteries, Life Sciences, and Electronics, empowering groundbreaking innovations with our cutting-edge technologies.

New!

Boston, MA1 day ago

Remote

$189,000–$277,500 Per Year

You will partner directly with senior leaders across the business to help inform resource allocation, define operational and financial KPIs, own key inputs to revenue / margin modeling and most importantly, proactively identify opportunities to drive growth or improve profitability. Business Case Development: Build robust operational + financial models for major projects, including ROI, LTV/CAC and payback analysis, to help teams quantify trade-offs between driving growth + profitability / articulate compelling financial narratives.

New!

Boston, MA1 day ago

Define and own a product vision, strategy, and roadmap that is informed by technical product expertise, customer feedback from Unity Studio Productions and Customer Success organizations, Production Verification, market research, user feedback, and competitive analysisPartner with stakeholders (e.g. As a Product Strategy Architect in the Engine Product organization, you will play a pivotal role in defining product requirements with technical input on customer need, value, measurability, as well as the ability to use and demonstrate product in a hands-on fashion.

Haverhill, MA11 days ago

$45,000–$49,000 Per Year

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

New!

Waltham, MA1 day ago

$136,200–$204,200

The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Oversee product for our data governance programs, collaborating with teams to ensure that data is brought into the planning stage of every product, while working to plan and support data retention needs and ensuring compliance across products internal and external.

Manchester, NH7 days ago

$65,000–$75,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. An established industrial controls distributor is seeking a driven Territory Sales Representative to grow and develop an existing Massachusetts, New Hampshire and New England with travel focus on greater area Boston.

New!

Waltham, MA1 day ago

$136,200–$204,200

The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).

New!

Boston, MA1 day ago

$157,900–$236,900 Per Year

The successful candidate will serve as a subject matter expert for Purolite Resins, partnering closely with Sales Managers, Product Management, Quality, and R&D teams to position Purolite Resins as a powerful, high-performance solution for downstream purification workflows. Demonstrates strong critical thinking abilities, effectively communicates technical issues, addresses complex problems, and recommends scientifically sound, efficient, robust, and scalable solutions.

Boston, MA22 days ago

Full-time
Employee

North Reading, MA30+ days ago

$75,300–$120,600 Per Year

The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form.

* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You’ll Do As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding Who you will work with The Product Support Planning team

Boston, MA30+ days ago

By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.

Beverly, MA19 days ago

$73,000–$83,000

With facilities in North America and Asia, Amphenol Pcd products are chosen by hundreds of OEMs around the world reliant on Amphenol's technical excellence, global network of distributors, and cost-effective solutions for custom systems. As a key contributor within the product management organization, you will take ownership of pricing strategies, customer engagement, business analytics, and operational coordination while supporting the long-term growth of our Circular Connector product lines.

Waltham, MA30+ days ago

$90,000–$140,000 Per Year

Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. This position works in close partnership with North American Key Account Managers (KAMs) to develop new opportunities, manage complex sales processes, and ensure a high-quality customer journey from initial engagement through evaluation and close.

Nashua, New Hampshire14 days ago

You will serve as a technical expert, coordinating responses to internal and external customer inquiries while developing deep expertise in the evolving global landscape of chemical and materials regulations. As a Product Stewardship Specialist, you will ensure our products remain compliant and competitive by leading APC's product stewardship program.

New!

Bedford, Massachusetts6 days ago

$65,000–$80,000 Per Year

Responsible for assessing customer issues and using judgement and technical expertise to carry out a variety of complaint investigation-related activities, including troubleshooting, investigations, product testing and providing complaint resolution to customers within an FDA regulated environment. Receives, analyzes, and decides best course of action to investigate customer complaints to determine root cause; follows up with customers in a professional, timely manner to close complaints.

New!

Bedford, MA1 day ago

The Senior Specialist, Product Disposition will support the timely and compliant disposition of all the company Gene Therapy products across all stages of manufacturing. The Senior Specialist will bring strong attention to detail, a quality-first mindset, and the ability to work cross-functionally in a fast-paced, regulated environment.

New!

Wilmington, MA6 days ago

$65,000–$85,000 Per Year

This role manages product registrations with safety and performance testing agencies (UL, ETL, CSA, Energy Star, DLC, NSF, etc.), creates UL file numbers for new lighting categories, and oversees annual purchase orders for regulatory testing bodies. The position entails direct work with our retail sales team to coordinate any testing required by our customers to support the launch and ongoing sale of our products.

Wayland, Massachusetts25 days ago

Location: This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States Role Summary: Terrain is growing and opening a new location in Wayland, MA! The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures.

Boston, MA7 days ago

With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer's needs. Responsible to assist the Product Manager in providing sales and technical assistance within the solid wood and panel dividing product categories, while working in conjunction with sales personnel to develop profitable equipment businesses.

New!

Wayland, MA6 days ago

The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product .

Natick, Massachusetts30+ days ago

Location: This position is located at 1245 Worcester St, Natick, Massachusetts, 01760 United States Role Summary: The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. Business OperationsEffectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product.

Manchester, NH30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Woburn, Massachusetts30+ days ago

$85,000–$95,000

3LED Group is seeking a motivated and talented electro-mechanical product design engineer to help bring innovative lighting products from concept to market across its portfolio of brands, including Xico, FlexGrid, Prolume, LEDdynamics, and Fusion Optix. From our headquarters in Woburn, MA, we design, develop, and manufacture cutting-edge LED components and modules that power lighting solutions in homes, businesses, and critical industries like science, medicine, aerospace, and the military.

Bedford, Massachusetts30+ days ago

$90,000–$120,000 Per Year

Minimum of 1 year prior experience in one of the following positions in the healthcare industry, preferably in the IVD sector: R&D; marketing product specialist; sales; medical technologist in clinical laboratories. Knowledge in Life Sciences: Medical Technology, Biology, Biotechnology, Chemistry Bachelor's degree in biological science, business administration or marketing discipline, or equivalent.

Boston, MA30+ days ago

$70–$85 Per Hour

This role focuses on business analysis, product planning, and delivery support to ensure technology solutions meet business requirements and customer outcomes across internal and external systems. Our large financial services client is responsible for software development, quality assurance testing, and production operations supporting critical payment platforms.

Lowell, MA20 days ago

$100,000–$130,000 Per Year

The Product Development Engineer will report directly into the Senior Engineering Manager and be responsible for: Develop system‑level reference designs for customer‑specific voltage regulation and power delivery architectures. This role offers hands‑on involvement with innovative products, advanced engineering challenges, and opportunities to influence system‑level designs used by major industry leaders.

New!

Peabody, MA6 days ago

MINI of Peabody, part of the Lyon-Waugh Auto Group, is searching for an individual to join our sales team as a Product Specialist (Sales Genius). Schedule consists of 4 weekdays plus Saturdays, totaling 40 hours per week.

New!

Waltham, MA6 days ago

Remote

Be a leader with the requirements gathering & elicitation process, translating complex business needs into clear, actionable user stories, use cases, process flows & acceptance. Ensure Salesforce solutions support CIS, billing, metering, outage management, and field service processes.

New!

Boston, MA6 days ago

This role requires strong hands on experience with SAP S/4HANA Product Costing, tightly integrated with Advanced Variant Configuration (AVC) to support highly configurable, engineered, and customized products. Wipro / Rizing is seeking a Senior SAP FICO Consultant with deep expertise in Product Costing to support complex Make to Order (MTO) and multi plant manufacturing environments for global clients.

New!

Waltham, MA6 days ago

Nova Biomedical is seeking aCommercial Technology Product Owner to lead the delivery of business value across Salesforce and other commercial technology capabilities supporting Sales, Service, and Commercial Operations. This role is accountable for translating business priorities into actionable Salesforce enhancements, owning the product backlog, and ensuring solutions deliver measurable outcomes.

North Andover, MA30+ days ago

$74,600–$82,000 Per Year

Work with the Team to carry out business system documentation updates, agency certification submittals and change documentation, indirect sourcing support and departmental financial tracking. Maintain and manage technical certification databases, including annual renewals, test data, audit reports, letters of conformity, and engineering change documentation.

Andover, MA18 days ago

Our client, an innovative technology company focused on advanced power conversion and power delivery solutions is seeking a Product Marketing Manager to oversee product lifecycle activities from launch through end-of-life, with a strong emphasis on customer experience, operational excellence, and cross-functional collaboration. Ensure sales teams and channel partners are equipped with the tools and information necessary to support new business opportunities.

Hanover, Massachusetts30+ days ago

Reporting to the VP of Sales and Marketing, the ideal candidate will possess a BS in Engineering OR a minimum of 5 years of experience in process or capital equipment sales with a preference for dust collection and/or pneumatic conveying. Job DetailsIncrease corporate sales and profit dollars through the sale, marketing, product development, and promotion of the FCM air classifier mill product line.

Beverly, MA, MA30+ days ago

In this role, youll lead the product marketing efforts for assigned product lines, driving strategic road map initiatives and supporting overall business goals. Were growing our marketing team and looking for an experienced Product Group Marketing Manager to join us at our Beverly, MA location.

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Product Support Jobs in East Boston, MA

Product Support Representative Beacon Hill Staffing Group

Executive Director, Global Regulatory Affairs CMC Devices and Drug-Device Combination Product Takeda Pharmaceutical

CIB - Finance Product Control Vice President Santander Holdings USA Inc

Product Development Engineer SharkNinja

Product Development Manager SharkNinja

Sr. Product Developer - Outdoor SharkNinja

Director - Product Development Ninja Indoor Heated SharkNinja

Support Operations Associate Beacon Hill Staffing Group

Customer Support Specialist Wakefield Thermal Solutions, Inc.

for Desktop Support Engineer (Window 11 Upgrade) Tanisha Systems

Senior Product Manager - Remote PAR Technology

Senior Product Manager - Remote Corpay

Senior Product Manager, Pipeline Generation Systems - Remote Cribl

Staff Product Manager - Creators HighLevel

Product Manager, Site Integrations and Payments - Remote PAR Technology

Principal Product Manager - Remote Circle

Principal Product Marketing Manager Waters Corporation

Director, Strategic Finance (Product & Engineering) - Remote HighLevel

Senior Product Strategy Architect, Graphics Unity Software

Desktop Support Technician Ovation Workplace Services Inc

Technical Product Manager Global Partners

Territory Sales Representative - Industrial Controls and Automation Jobot

Commercial Technology Product Manager Global Partners

Field Application Scientist Ecolab Inc.

Customer Service Representative Beacon Hill Staffing Group

Product Support Engineer (IST, North Reading, MA) Teradyne

Product Specialist - Circular Amphenol Pcd

Technical Product Specialist - PAT Bio Nova Biomedical

Product Stewardship Specialist Amphenol Printed Circuits

Product Complaints Specialist - AID Werfen

Product Disposition Sr. Specialist, Quality The Steely Group

Product Approbation Specialist LEDVANCE

Terrain Product Flow Specialist Terrain

Product Specialist - Panel Dividing/Solid Wood Stiles Brand

Terrain Product Flow Specialist Urban Outfitters

Urban Outfitters Product Flow Specialist Urban Outfitters

Jira and Jama Product Delivery Specialist Maximus

Electro-Mechanical Product Design Engineer 3LED Inc.

Associate Product Manager, Autoimmunity Werfen

Product Analyst - Payments The Custom Group of Companies

Product Development Engineer - Electrical - Lowell, MA Michael Page

Product Specialist-MINI of Peabody Lyon-Waugh Auto Group

Salesforce Product Owner || Remote role with travel to Waltham, MA (client will pay the expenses) DMS Vision Inc

Senior SAP FICO Consultant – Product Costing (MTO & AVC) Sumeru Solutions

Commercial Technology Product Owner Nova Biomedical

Product Certifications Engineer Hendricks Regional Health

Product Marketing Manager The Panther Group

Product Manager Lori Leo

Product Group Marketing Manager Connexion Systems + Engineering

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