146 Results for

Product Support Jobs in Cambridge, MA

Jobs

New!

Boston, MA5 days ago

$23–$23 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

Weymouth, MA20 days ago

$160,000–$170,000 Per Year
Full-time
Employee

Market & Trend Analysis: Conduct in-depth market research and analysis to identify emerging trends and opportunities within components supporting utility and industrial power, energy infrastructure, data centers, EV charging, medium voltage generators, power infrastructure for transportation systems, power intensive manufacturing environments, and related markets. Technical Communication & Thought Leadership: Author and present technical briefs, white papers, develop internal product specifications, and solicit endorsements from customers and external industry partners.

New!

Needham, MA2 days ago

$123,800–$230,000 Per Year

Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Program Managers lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.

New!

Needham, MA2 days ago

$123,800–$230,000 Per Year

New!

Needham, MA2 days ago

$86,300–$165,800 Per Year

Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.

Boston, MA12 days ago

$25–$25 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Boston, MA7 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Boston, MA7 days ago

Remote

$145,000–$180,000 Per Year

This leader will operate at the intersection of ecosystem strategy, revenue growth, channel partnerships, and integration platform evolution — serving as the strategic hub between ERP channel partners, sales, marketing, product engineering, and customer success. This is a market-facing, commercially oriented role responsible for shaping how Corpay integrates, competes, and grows within ERP marketplaces — specifically Microsoft Dynamics/Business Central, NetSuite, and Sage Intacct.

New!

Boston, MA2 days ago

$25–$25 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This is a fast-paced, startup-style environment focused on connecting businesses with experienced consultants, offering a dynamic opportunity for early-career professionals to gain exposure to operations and client support.

New!

Manchester, NH2 days ago

$65,000–$75,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. An established industrial controls distributor is seeking a driven Territory Sales Representative to grow and develop an existing Massachusetts, New Hampshire and New England with travel focus on greater area Boston.

New!

Haverhill, MA5 days ago

$45,000–$49,000 Per Year

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

Boston, MA12 days ago

$20–$28 Per Hour
Full-time
Employee

NOTE: Need profiles who are within 30min driving distance from this client location, pls share full address along with submission. Also candidate need to have their own vehicle and ready to travel 30-35 mil radius from client address to different location.

New!

Boston, MA2 days ago

Full-time
Employee

Bedford, MA12 days ago

$96,757–$140,000 Per Year

The Aerospace Management Systems Division develops, delivers, and sustains air traffic management, CNS/ATM avionics expertise, and weather sensing and forecasting capabilities enabling military, civil, allied, and foreign military sales customers to achieve their mission. Support management functions and processes using analytical methods to gather, analyze, and evaluate information related to organizational structures, resource requirements, manning, human resources, and DoD and Air Force program and project analysis.

New!

Boston, MAToday

$157,900–$236,900 Per Year

BS required in biochemistry, Chemical Engineering, biotechnology, biology, chemistry or related and 12 years of experience or Masters in biochemistry, Chemical Engineering, biotechnology, biology, chemistry or related and 10 years of experience or PhD in biochemistry, Chemical Engineering, biotechnology, biology, chemistry or related and 8 years of experience . The successful candidate will serve as a subject matter expert for Purolite Resins, partnering closely with Sales Managers, Product Management, Quality, and R&D teams to position Purolite Resins as a powerful, high-performance solution for downstream purification workflows.

Lawrence, MA30+ days ago

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Bolton, MA22 days ago

$95,000–$110,000 Per Year

You'll serve as a hands-on technical expert-troubleshooting issues, guiding customers, and translating complex concepts into clear, actionable insights for a global audience. This role is ideal for someone who enjoys working directly with technology and customers, and who takes pride in delivering consistent, high-quality support.

North Reading, MA30+ days ago

$75,300–$120,600 Per Year

The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form.

* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You’ll Do As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding Who you will work with The Product Support Planning team

Boston, MA30+ days ago

By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.

Waltham, MA14 days ago

$60,000–$75,000 Per Year

The TPAS I works closely with end users, Field Service Specialists, Field Sales Representatives, and engineering teams to ensure reliable instrument performance and successful communication between Nova analyzers and laboratory systems. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.

Waltham, MA15 days ago

$90,000–$140,000 Per Year

Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. This position works in close partnership with North American Key Account Managers (KAMs) to develop new opportunities, manage complex sales processes, and ensure a high-quality customer journey from initial engagement through evaluation and close.

Nashua, New Hampshire23 days ago

You will serve as a technical expert, coordinating responses to internal and external customer inquiries while developing deep expertise in the evolving global landscape of chemical and materials regulations. As a Product Stewardship Specialist, you will ensure our products remain compliant and competitive by leading APC's product stewardship program.

Natick, Massachusetts30+ days ago

Location: This position is located at 1245 Worcester St, Natick, Massachusetts, 01760 United States Role Summary: The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. Business OperationsEffectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product.

Bedford, Massachusetts30+ days ago

$160,000–$195,000 Per Year

Coordinates cross department (R&D, QA, Regulatory, Manufacturing, Commercial Operations, Marketing) efforts related to on market analyzers and tests and production planning. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.

Boston, MA30+ days ago

Contractor

IS&T consists of more than 400 staff members working across the Client, organized using a service management framework and supported by widespread ITIL certification, management framework and supported by widespread ITIL certification Client is seeking a deeply curious, strategically minded Product Manager to help shape the future of our enterprise Salesforce environment. Partnering with our Salesforce Director, Enterprise Architect, developers, and cross-functional teams, this role leads workshops and JAD sessions to define current state, desired outcomes, success metrics, and conceptual solution design.

Nashua30+ days ago

This pre- and post-sales support is provided to field service engineers, service technicians, sales engineers, in-house sales, and company customers who are diagnosing, troubleshooting, testing, and repairing complex electro/mechanical equipment. We expect that our company values of open mindedness, trust, communication, thinking strategically/being creative, being courageous, accountable and humble, ethical sensitivity/compliance, resilience/facing diversity and fostering a culture of empowerment, engagement and collaboration will drive the actions of our employees.

New!

Lowell, MAToday

$100,000–$130,000 Per Year

The Product Development Engineer will report directly into the Senior Engineering Manager and be responsible for: Develop system‑level reference designs for customer‑specific voltage regulation and power delivery architectures. This role offers hands‑on involvement with innovative products, advanced engineering challenges, and opportunities to influence system‑level designs used by major industry leaders.

Bedford, Massachusetts30+ days ago

$90,000–$120,000 Per Year

Minimum of 1 year prior experience in one of the following positions in the healthcare industry, preferably in the IVD sector: R&D; marketing product specialist; sales; medical technologist in clinical laboratories. Knowledge in Life Sciences: Medical Technology, Biology, Biotechnology, Chemistry Bachelor's degree in biological science, business administration or marketing discipline, or equivalent.

New!

Wayland, Massachusetts5 days ago

Location: This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States Role Summary: Terrain is growing and opening a new location in Wayland, MA! The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures.

Boston, MA30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Milford, MA14 days ago

Facilitate and support the integration of company marketing concepts and strategies within the sales function and convey integration methods to the branch staff .Accompany outsides sales team and branch managers during client presentations; proactively secure and generate new business and identify plumbing and heating contractors seeking to add HVAC to their business strategy .Collaborate with purchasing and branch staff to collectively identify the necessary HVAC products for servicing the marketplace. Interface with new hired and tenured employees to ensure that the HVAC sales training program addresses, both, current and future organizational needs.

New!

Wilmington, MA2 days ago

$159,200–$218,900 Per Year

The Software and Digital Platforms team at Analog Devices is seeking an experienced Cybersecurity Product Lead - Medical Devices to provide cybersecurity leadership and regulatory governance across a designated portfolio of FDA-regulated medical device products. You will serve as the cybersecurity product owner and regulatory lead, ensuring security requirements are embedded into design controls, risk management, and software lifecycle processes in compliance with FDA cybersecurity guidance and internal Quality Management System (QMS) procedures.

Bedford, Massachusetts30+ days ago

$130,000–$160,000 Per Year

Actively represents the portfolio at key industry conferences and trade shows to strengthen brand presence, gather customer insights, support commercial engagements, and identify emerging opportunities. Helps drive the commercial strategy for the transplant diagnostics portfolio, identifying market opportunities, shaping product positioning, and enabling sales success.

Burlington - MA, MA28 days ago

Full-time

POSITION SUMMARY: Responsible for assisting customers with issues or questions related to our JD-NEXT products, services, and platforms; Working closely with both the Customer Service, JD-NEXT, and Digital teams to ensure world-class customer service is provided to all customers; Interfacing regularly with product managers to stay up to date with enhancements and trends. Preference will be given to Dallas based candidates who can work in the UWorld Dallas Office in tandem with their Customer Service Team; we will also consider Boston based candidates to work in our Burlington, MA office with a hybrid schedule; or remote candidates.

Boston, MA30+ days ago

Provide business analysis and strategic planning, technology demand and roadmap planning for the Product(s) in an agile operating environment such as: o supporting the development of product documentation such as epics and user stories. •Works closely within agile team(s)/Product Owner(s) to ensure business value (customer/end user key outcomes) is achieved and user feedback is translated into new developments when necessary.

Quincy, MA30+ days ago

The IT Technology Support Specialist plays a critical role in ensuring the smooth operation of IT systems and providing exceptional technical support to end-users. This individual will be responsible for troubleshooting hardware and software issues, managing support tickets, and assisting with the deployment and maintenance of technology solutions across the organization.

Woburn, MA22 days ago

Provide access to advanced CRM software (drivecentric), and support for building their personal brand along with the Nucar brand on social media to generate organic leads. As an Automotive Sales Consultant at Nucar, you will actively assist our customers in purchasing or leasing their next new or used vehicle.

Beverly, MA, MA30+ days ago

In this role, youll lead the product marketing efforts for assigned product lines, driving strategic road map initiatives and supporting overall business goals. Were growing our marketing team and looking for an experienced Product Group Marketing Manager to join us at our Beverly, MA location.

New!

North Reading, MAToday

$165,700–$265,200 Per Year

They focus on delivering user-centric solutions while managing a team of software engineers, often working in close collaboration with product managers to define roadmaps and technical feasibility. Provide technical leadership for a product’s software platform in support of new product development, feature creation, defect reduction, reliability improvement and product sustaining activities.

New!

Wilmington, MA2 days ago

$131,285–$190,108 Per Year

The expected wage range for a new hire into this position is $131,285 to $190,108.Actual wage offered may vary depending on work location , experience, education, training, external market data, internal pay equity, or other bona fide factors. You will collaborate across ADI's core technologies such as converters, amplifiers, RF, power, and sensors to help define, establish, and document best‑in‑class test strategies and technologies that support manufacturability, consistency, and long‑term test quality.

Boston, MA14 days ago

Contractor

Wilmington, MA30+ days ago

The Product Manager is responsible for driving sales growth by identifying and capturing new business opportunities, maintaining and growing existing accounts, and providing technical support to customers and supplier partners to a diverse range of industries such as Metals, Mining, Rubber, Power Generation, Energy, Wood Products, Automotive and Consumer Products. With over 70 years of excellence, Womack's motion control expertise meets Morrell's premier component integration, creating a dynamic force committed to innovation and customer service.

Boston, MA30+ days ago

Remote

$120,000–$160,000 Per Year

Our platform spans multiple product experiences — a web application, a terminal client, a lightweight server agent, and AI-powered workflows — all designed to make IT teams faster, safer, and more effective. For international employees, Apiphani partners with an Employer of Record, Deel, and provides all statutory benefits required under local law; certain U.S.-specific programs (such as EAP, legal assistance, etc.) may not be available outside the United States.

Billerica, MA30+ days ago

Build and steer high-impact relationships with Key Opinion Leaders (KOLs), academic and industry collaborators, and channel partners—co-developing new applications and pioneering use cases that expand and differentiate our eProtein Discovery platform. The ideal candidate will be an experienced product manager with deep antibody science domain knowledge—deeply familiar with the pain points, challenges, and opportunities in antibody discovery workflows.

Boston, MA12 days ago

Full-time

The Manager, Drug Product will support ongoing activities for the formulation and manufacturing of small molecule, oral solid dose drug products, managing outsourced development activities and overseeing cGMP manufacturing campaigns. At Rhythm we are dedicated to transforming the lives of patients living with rare neuroendocrine diseases by rapidly advancing care and precision medicines that address the root cause.

Boston, MA30+ days ago

$125,000–$130,000 Per Year

Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries . Utilize AI-powered analytics and forecasting tools to gain actionable insights from market trends, customer behavior, and competitive landscapes, enhancing the ability to make informed product roadmap decisions and prioritize features that align with strategic business goals.

Boston, MA30+ days ago

With its strong 55+ year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The ideal candidate will have 10+ years of P&C insurance product management or consulting experience, strong expertise in personal lines pricing, underwriting, and compliance, and familiarity with technology platforms like Guidewire, Duck Creek, and Majesco.

Watertown, MA12 days ago

We are looking for a Product Marketing Manager to play a central role in shaping product narratives, supporting launches, and enabling sales, while working closely with development and engineering to deeply understand the underlying physics, workflows, and customer challenges. Our products are utilized by companies in designing and optimizing technology products, with applications ranging from designing airplanes and cars to wind turbines and quantum computing chips.

New!

Wilmington, MA2 days ago

$157,080–$227,460 Per Year

The expected wage range for a new hire into this position is $157,080 to $227,460.Actual wage offered may vary depending on work location , experience, education, training, external market data, internal pay equity, or other bona fide factors. For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls.

Franklin, Massachusetts30+ days ago

$160,000

About Peak Technologies:Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Position Summary:The Senior Software Development Program Manager & Client Delivery Lead is responsible for overseeing end-to-end program execution for software development initiatives while ensuring high-quality delivery to clients.

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Product Support Jobs in Cambridge, MA

Jobs

Product Support RepresentativeBeacon Hill Staffing Group

Technical Product ManagerElectroswitch

Product Development EngineerSharkNinja

Product Development ManagerSharkNinja

Sr. Product Developer - OutdoorSharkNinja

Temporary Support Operations AssociateBeacon Hill Staffing Group

Support Operations AssociateBeacon Hill Staffing Group

Senior Product Manager - RemoteCorpay

Operations Support AssociateBeacon Hill Staffing Group

Territory Sales Representative - Industrial Controls and AutomationJobot

Desktop Support TechnicianOvation Workplace Services Inc

Senior Desktop Support - 8 rolesTanisha Systems

Customer Service RepresentativeBeacon Hill Staffing Group

Executive Business Process Specialist, Senior - SecretDCS Corporation

Field Application ScientistEcolab Inc.

Engineer 3, Technical Product Sales SupportComcast

Support Lead – Hyperspectral ProductsHeadwall Photonics Inc.

Product Support Engineer (IST, North Reading, MA)Teradyne

Technical Product Automation Specialist I, Biotechnology ProductsNova Biomedical

Technical Product Specialist - PAT BioNova Biomedical

Product Stewardship SpecialistAmphenol Printed Circuits

Urban Outfitters Product Flow SpecialistUrban Outfitters

Group Product Manager, AutoimmunityWerfen

Product Manager – Salesforce Student Experience & Case ManagementIntegrated Resources, Inc

Technical Support EngineerBusch Vacuum Solutions

Product Development Engineer - Electrical - Lowell, MAMichael Page

Associate Product Manager, AutoimmunityWerfen

Terrain Product Flow SpecialistTerrain

Jira and Jama Product Delivery SpecialistMaximus

HVAC, Trainer & Technical SupportGranite Group

Cybersecurity Product Lead - Medical Devices1010 Analog Devices

Product Manager - Transplant (Marketing and Events)Werfen

Customer Service Tier 1 Support SpecialistAspen Publishing

Product Analyst - IIIThe Custom Group of Companies

IT Support SpecialistNESC Staffing

Product Specialist/Client Relationship Specialist AutomotiveNucar Southern New England

Product Group Marketing ManagerConnexion Systems + Engineering

Product Software Engineering Manager (Teradyne, North Reading)Teradyne

Staff Engineer, Test Engineering - Product Development1010 Analog Devices

Product AnalystIntegrated Resources, Inc

Product Manager, Safety and Sensors (Factory Automation)Womack Machine

Technical Product Managerapiphani

Product Manager - Antibody ApplicationsNuclera

Manager, Drug ProductRhythm Pharmaceuticals

Product Manager- Edenred BenefitsReward Gateway

Senior P&C Insurance Product Management SpecialistCapgemini

Product Marketing ManagerFlexcompute Inc.

Product Engineering Lead1010 Analog Devices

Product Development - Sr Program Manager & Client Delivery LeadPeak Technologies

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