17 Results for

Product Support Jobs in Cambridge, MA

Jobs

New!

Boston, MA5 days ago

$23–$23 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

Weymouth, MA20 days ago

$160,000–$170,000 Per Year
Full-time
Employee

Market & Trend Analysis: Conduct in-depth market research and analysis to identify emerging trends and opportunities within components supporting utility and industrial power, energy infrastructure, data centers, EV charging, medium voltage generators, power infrastructure for transportation systems, power intensive manufacturing environments, and related markets. Technical Communication & Thought Leadership: Author and present technical briefs, white papers, develop internal product specifications, and solicit endorsements from customers and external industry partners.

New!

Needham, MA2 days ago

$123,800–$230,000 Per Year

Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Program Managers lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.

New!

Needham, MA2 days ago

$123,800–$230,000 Per Year

New!

Needham, MA2 days ago

$86,300–$165,800 Per Year

Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.

Bolton, MA22 days ago

$95,000–$110,000 Per Year

You'll serve as a hands-on technical expert-troubleshooting issues, guiding customers, and translating complex concepts into clear, actionable insights for a global audience. This role is ideal for someone who enjoys working directly with technology and customers, and who takes pride in delivering consistent, high-quality support.

Lawrence, MA30+ days ago

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You’ll Do As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding Who you will work with The Product Support Planning team

Boston, MA30+ days ago

By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.

North Reading, MA30+ days ago

$75,300–$120,600 Per Year

The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form.

Beverly, MA, MA30+ days ago

In this role, youll lead the product marketing efforts for assigned product lines, driving strategic road map initiatives and supporting overall business goals. Were growing our marketing team and looking for an experienced Product Group Marketing Manager to join us at our Beverly, MA location.

New!

Lowell, MAToday

$100,000–$130,000 Per Year

The Product Development Engineer will report directly into the Senior Engineering Manager and be responsible for: Develop system‑level reference designs for customer‑specific voltage regulation and power delivery architectures. This role offers hands‑on involvement with innovative products, advanced engineering challenges, and opportunities to influence system‑level designs used by major industry leaders.

Nashua, New Hampshire23 days ago

You will serve as a technical expert, coordinating responses to internal and external customer inquiries while developing deep expertise in the evolving global landscape of chemical and materials regulations. As a Product Stewardship Specialist, you will ensure our products remain compliant and competitive by leading APC's product stewardship program.

Natick, Massachusetts30+ days ago

Location: This position is located at 1245 Worcester St, Natick, Massachusetts, 01760 United States Role Summary: The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. Business OperationsEffectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product.

Boston, MA12 days ago

Full-time

The Manager, Drug Product will support ongoing activities for the formulation and manufacturing of small molecule, oral solid dose drug products, managing outsourced development activities and overseeing cGMP manufacturing campaigns. At Rhythm we are dedicated to transforming the lives of patients living with rare neuroendocrine diseases by rapidly advancing care and precision medicines that address the root cause.

Bedford, Massachusetts30+ days ago

Small Enhancements & Sales EnablementManage the priority and implementation of small enhancements to close new sales opportunities and increase client satisfaction. Participate in postmortem reviews following major production incidents, track and close out key remediation actions.

New!

Wilmington, MA2 days ago

$159,200–$218,900 Per Year

The Software and Digital Platforms team at Analog Devices is seeking an experienced Cybersecurity Product Lead - Medical Devices to provide cybersecurity leadership and regulatory governance across a designated portfolio of FDA-regulated medical device products. You will serve as the cybersecurity product owner and regulatory lead, ensuring security requirements are embedded into design controls, risk management, and software lifecycle processes in compliance with FDA cybersecurity guidance and internal Quality Management System (QMS) procedures.

Watertown, MA12 days ago

We are looking for a Product Marketing Manager to play a central role in shaping product narratives, supporting launches, and enabling sales, while working closely with development and engineering to deeply understand the underlying physics, workflows, and customer challenges. Our products are utilized by companies in designing and optimizing technology products, with applications ranging from designing airplanes and cars to wind turbines and quantum computing chips.

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Product Support Jobs in Cambridge, MA

Jobs

Product Support RepresentativeBeacon Hill Staffing Group

Technical Product ManagerElectroswitch

Product Development EngineerSharkNinja

Product Development ManagerSharkNinja

Sr. Product Developer - OutdoorSharkNinja

Support Lead – Hyperspectral ProductsHeadwall Photonics Inc.

Engineer 3, Technical Product Sales SupportComcast

Product Support Engineer (IST, North Reading, MA)Teradyne

Product Group Marketing ManagerConnexion Systems + Engineering

Product Development Engineer - Electrical - Lowell, MAMichael Page

Product Stewardship SpecialistAmphenol Printed Circuits

Urban Outfitters Product Flow SpecialistUrban Outfitters

Manager, Drug ProductRhythm Pharmaceuticals

Product Manager, OperationsIntercontinental Exchange Holdings, Inc.

Cybersecurity Product Lead - Medical Devices1010 Analog Devices

Product Marketing ManagerFlexcompute Inc.

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