NewSr. Desktop Support Specialist Computer Enterprises IncSr. Desktop Support SpecialistWashington, DCThis role involves ownership of complex issues from beginning to end, utilizing elevated accounts and advanced analysis to troubleshoot problems through interaction with end users, restoring service, and identifying solutions. This role offers the opportunity to work with a prestigious team providing white glove service, supporting high-profile clients, and developing advanced technical skills.
IT Technical Support Specialist BERING STRAITS PROFESSIONAL SERVICES LLCIT Technical Support SpecialistWashington DC, DCTroubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
NewGlobal Technical Consultant Corporate Accounts - Life Sciences Ecolab Inc.Global Technical Consultant Corporate Accounts - Life SciencesBaltimore, MDRemote$128,600–$193,000 / yearSupport product and service innovation; leveraging industry experience and technical knowledge to create new and scalable offerings (e.g., know the challenges customers face using Ecolab services and products; keep up to date with changes in the industry (e.g., regulations); work with marketing to develop strategies for segments; working on campaigns, identifying “compelling events” that the sales team can utilize to drive outcomes that create customer value). The Global Technical Consultant Corporate Accounts closely collaborates with Corporate Account Managers to support strategic growth plans within accounts and have a strong understanding of the Ecolab Life Sciences business (financials, growth drivers, customer segmentation) and the markets it serves.
Product Support Specialist Altus, LLCProduct Support SpecialistAberdeen Proving Ground, MD$85,000–$130,000 / yearPosition Overview: We are seeking a Product Support Specialist to work with the Joint Technical Coordinating Group for Munitions Effectiveness (JTCG/ME) Program Office supporting Joint Munitions Effectiveness Manual (JMEM) products. These include high-quality software development services, system modeling and simulation, scientific research, and performing engineering analysis of combat systems and personnel vulnerabilities.
Product Support Specialist AuthoriumProduct Support SpecialistWashington, District of ColumbiaIncident Support : Participate in regular rotations for weekday and on-call coverage, providing emergency support to enterprise customers, and working with Product & Engineering teams to coordinate incident relief, resolution, and communications. Experience working with engineering and product teams as part of the software development process, maintaining a backlog, managing prioritization and criticality definitions, and aligning them to internal and external SLAs.
Product Support Specialist I - Smart Maintenance AppFolio IncProduct Support Specialist I - Smart MaintenanceWashington DC, DC$19.30–$20.75 / hourThis is a customer-facing position focused on live voice and digital queues and requires a balance of communication savvy, service mindset, and problem-solving ability. You'll use your expertise to clarify complex or unclear requests-often by reaching out directly to residents for additional details or connecting with vendors to ensure timely and accurate service.
Product Support Specialist Cooley LLPProduct Support SpecialistWashington DC, DC$93,000–$135,000 / yearWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. 4+ years direct applicable experience (e.g., engaging with end-users to provide support of online services, including troubleshooting, and capturing any feedback and observations about end-user behaviors that might inform future product development or support documentation and processes).
IT Product Support Specialist (Salesforce) Great MindsIT Product Support Specialist (Salesforce)Dc, District of ColumbiaRemoteReporting to the Senior Manager, Service Desk, the IT Product Support Specialist will act as a key member of the Service Desk team and will serve as the front line for resolving and triaging support requests related to enterprise business applications, including, but not limited to, Salesforce, NetSuite, and other SaaS tools critical to Great Minds’ operations. This role will support a wide range of business units, including Sales, Finance, HR, and Operations, focusing on Tier 1 and Tier 2 support, identifying user issues, escalating bugs or configuration requests to appropriate teams, and documenting recurring issues and solutions.
Product Tech Support Eng II Johnson Controls International PlcProduct Tech Support Eng IINew Freedom, PA$89,000–$149,000 / yearCreates novel solutions with measurable value for existing and potential customers (internal or external); experiments with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions; promotes the involvement co-workers in solving problems that directly impact what people do; leveraging technology to effectively address problems and capitalize on opportunities. Identifies and understands problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; chooses the best course of action by establishing clear decision criteria, generates and evaluates alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
Product Support Engineer Cooley LLPProduct Support EngineerWashington DC, DC$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Associate, Product Support Berkeley Research GroupAssociate, Product SupportDistrict of ColumbiaServe as a subject matter expert for Second Sight Solutions software products, with an understanding of the systems, workflows, and user interaction to offer education support to address complex issues for users of the Second Sight Solutions platforms. Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company, and our innovative technology reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and their customers.
Rehab Product Support Associate - MD, DC & Northern VA Pride Mobility & Quantum RehabRehab Product Support Associate - MD, DC & Northern VABaltimore, MarylandAt least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment OR, in lieu of experience, an Associate Degree in a field related to Health Care OR, in lieu of a related Associate Degree, a Bachelor’s Degree. •Communicate consistently with Rehab Product Specialists, Regional Managers, and the Quantum Team in order to fulfill needs of Rehab providers in the assigned Field Sales territory.
Product And Systems Support Specialist Shore United BankProduct And Systems Support SpecialistAnnapolis, MD$28–$35 / hourWe serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Product and Systems Support Specialist Shore United BankProduct and Systems Support SpecialistAnnapolis, MD$28–$35 / hourWe serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Product and Systems Support Specialist Shore Bancshares IncProduct and Systems Support SpecialistAnnapolis, MD$28–$35 / hourWe serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Product Support Engineer M9 SolutionsProduct Support EngineerAnnapolis Junction, Maryland$60,000–$180,000 / yearWith 15+ years of proven delivery and growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 Solutions is a proud participant in the Virginia Values Veterans (V3) program and supports the Military Medics and Corpsmen (MMAC) initiative, demonstrating our commitment to hiring and supporting veterans, transitioning service members, military spouses, and dependents.
Product Support Engineer Brandes Associates IncProduct Support EngineerMD$165,000–$175,000 / yearThe Product Support Engineer is a customer-facing position which ensures the sustained operations of AET products within the customer environment, coordinates with the AET development and in-service engineering teams to coordinate releases, perform installations, troubleshoot complex issues and act as the day-to-day customer interface. Relevant military technical training, DoD operational messaging experience, industry certifications, or equivalent technical training may be considered when combined with demonstrated hands-on experience supporting, administering, troubleshooting, integrating, or sustaining mission software systems.
Product Support Manager, IPS Oceaneering International IncProduct Support Manager, IPSHanover, MD$87,100–$130,700 / yearThe Oceaneering Technologies (OTECH) group is seeking a Product Support Manager (PSM) to establish and oversee program and project Integrated Product Support (IPS) functions required to establish material and system readiness resulting in successful life cycle sustainment of subsea and maritime systems. The PSM is responsible for managing life cycle support functions required to field and maintain the readiness and operational capability of major systems, subsystems, and components supporting the Program Manager''s life cycle management responsibilities.
Cloud Finance Product Support Lead R2R (GL/intercompany/Cash Management). NET2SOURCE INCCloud Finance Product Support Lead R2R (GL/intercompany/Cash Management).Hanover, MDYou will be working closely with business users and IT experts to support Oracle fusion landscape comprising of Oracle Cloud Finance Product Support Lead R2R (GL/intercompany/Cash Management), 100+ integrations and complex PaaS extensions. 12 to 14 years of experience as a Functional SME with expertise in Oracle Cloud Finance Product Support Lead R2R (GL/intercompany/Cash Management) (nice to have Oracle Cloud and PPM Billing & Costing).
NewProduct Support Management Operations Lead - Logistics CredenceProduct Support Management Operations Lead - LogisticsAberdeen Proving Ground, MD$110,000–$150,000 / yearThe PSM Operations Lead will coordinate short- and mid-range product support operations, manage time-sensitive taskers, support logistics planning, and help synchronize activities across product teams and program stakeholders. Manage taskers through the Task Management Tool/Enterprise Task Management Software Solution (TMT/ETMS), including collecting, consolidating, reviewing, and submitting responses from product management teams.