NewTechnical Support Engineer - GovCloud (Remote) CrowdstrikeTechnical Support Engineer - GovCloud (Remote)Cary, NCRemote$70,000–$110,000 / yearA true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help GovCloud customers integrate, deploy and maintain the CrowdStrike service. You will take ownership of customer issues, including: initial troubleshooting, identification of root cause, issue resolution or escalation, and identifying and escalating priority issues that need immediate attention.
NewIT Support Specialist III- #26-23797 US Tech Solutions, Inc.IT Support Specialist III- #26-23797Clayton, NCHands-On implementation and support experience working with Microsoft Windows Servers, Operating Systems (including legacy), Active Directory and Group Policies. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Product Support Specialist Lucid Software IncProduct Support SpecialistRaleigh, NCRepresent Lucid by growing and managing a Lucid product community, building healthy relationships with users to resolve issues, and driving community strategies to ensure forum health and users' questions/feedback receive quality, timely answers. Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs.
Product Support Specialist Lucid Software Inc.Product Support SpecialistRaleigh, NCLucid Software is ranked #13 on the list of most used business applications among Fortune 500 businesses, and some of the world's largest organizations, such as Google, GE, Siemens, VW, NBC Universal, JLR and T-Mobile, rely on Lucid's solutions to accelerate critical business workflows across product design, process planning, team and infrastructure visualization. Represent Lucid by growing and managing a Lucid product community, building healthy relationships with users to resolve issues, and driving community strategies to ensure forum health and users' questions/feedback receive quality, timely answers.
Product Support Specialist Lucid SoftwareProduct Support SpecialistRaleigh, NCFull timeLucid Software is ranked #13 on the list of most used business applications among Fortune 500 businesses, and some of the world's largest organizations, such as Google, GE, Siemens, VW, NBC Universal, JLR and T-Mobile, rely on Lucid's solutions to accelerate critical business workflows across product design, process planning, team and infrastructure visualization. Represent Lucid by growing and managing a Lucid product community, building healthy relationships with users to resolve issues, and driving community strategies to ensure forum health and users’ questions/feedback receive quality, timely answers.
Product Support Specialist Qualified StaffingProduct Support SpecialistYoungsville, NC$19–$20 / hourIn this role, you'll assist customers by answering questions, recommending products, confirming product compatibility, processing orders, and creating support cases when needed. We're looking for a motivated Customer Experience & Product Support Specialist to join a growing team that prides itself on delivering outstanding service and support.
Technical Product Support Keystone Technologies IncTechnical Product SupportRaleigh, NCRemoteThe Product Development Team creates new products and improves the performance, cost, and quality of existing products to achieve Keystone’s business goals and core values. We honor everybody’s story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.
Systems Reliability Engineer Intern - Product Support (Summer 2027) Nutanix IncSystems Reliability Engineer Intern - Product Support (Summer 2027)Durham, NC$27–$37 / hourIn locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Vancouver, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. As a Customer Systems Reliability Engineer (SRE) Intern, you will work directly on distributed systems, virtualization layers, and high-availability cloud platforms alongside senior systems architects, Linux kernel specialists, and virtualization engineers.
NewSystems Reliability Engineer Intern — Product Support (Summer 2027) NutanixSystems Reliability Engineer Intern — Product Support (Summer 2027)Durham, North Carolina$27–$37 / hourIn locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Vancouver, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. As a Customer Systems Reliability Engineer (SRE) Intern, you will work directly on distributed systems, virtualization layers, and high-availability cloud platforms alongside senior systems architects, Linux kernel specialists, and virtualization engineers.
Technical Product Support (Remote) Keystone Technologies LLCTechnical Product Support (Remote)Raleigh, NCRemoteThe Opportunity: The Product Development Team creates new products and improves the performance, cost, and quality of existing products to achieve Keystones business goals and core values. We honor everybodys story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.
Product Support Technician Niox Group PlcProduct Support TechnicianMorrisville, NCThe Product Support Technician shall as a Technical Lead help NIOX maintain the highest level of quality regarding the following main tasks: Act as SME (Subject Matter Expert) on NIOX products Logging cases, and all their communication, for all incoming support requests Handle all incoming support requests Decide on product warranty actions (replacements and returns) Responsible for root-cause analysis & evaluations of returned products Perform product changes and produce their required documentation Perform sensor testing and produce their required documentation Perform data reporting for product instrumentation and their cases Manage US equipment calibration Coordinate and perform procedural (support process) and technical product training (functionality & troubleshooting) Perform testing of competitor devices Maintain an up-to-date product Knowledge Base Specific / Other responsibilities will include: Ensure and maintain Customer satisfaction and company reputation Perform all tasks in a timely manner Act in compliance with Regulatory & Company guidelines Ensure compliance to Quality System reporting requirements In all aspects assist NIOX in promoting an increase in sales Ensure and maintain efficient internal cooperation Report and follow-up on actions and produce reports as needed Establish and maintain systems and procedures to support business effort Participate in developing and updating supporting documentation (SOPs, Work Instructions, Requirements and Policies) As SME support Global Teams with product expertise Execute and maintain designated activities within their deadlines Perform activities in accordance with budget limitations Coordinate expenses with Manager in accordance with NIOX authorization limits Together with QA prioritize and execute CAPA activities Perform other duties as assigned Qualifications and/or experience required to perform the role: Minimum 3 years' experience with Technical Support Minimum 2-3 years' experience as Service/Technical Engineer or Electronic Technician Minimum 2-3 years' experience with Technical Writing Extensive experience with MS Office and Office 365 is essential Experience working with Quality Systems is a merit Excellent English communication both verbally and in writing Direct and honest in all communication and feedback Highly self-motivated and proactive Strong analytical and troubleshooting skills Able to multi-task under pressure Ability to efficiently transition between different areas of responsibility Able to perform well in a consultative and collaborative environment Excellent ability to build strong relationships to facilitate work effort Team oriented, open to new ideas; shares own knowledge Collaborates well with others and is willing to seek help when needed Process and detail oriented - "By the Book/By the Numbers" Office Location This position is based in Morrisville, NC, situated near the Research Triangle Park (RTP) and close to the RDU Airport. Our market-leading NIOX products are used in clinical settings by physicians around the world to improve asthma diagnosis and management and by leading research organisations conducting clinical studies on behalf of pharmaceutical companies.
Product Support Analyst 11am - 8pm EST Bandwidth IncProduct Support Analyst 11am - 8pm ESTRaleigh, NCMahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. What We Are Looking For: A Product Support Analyst will be the first point of contact for customers experiencing technical issues with SMS/MMS services, focusing on basic troubleshooting and query resolution.
2027 Summer Corporate Intern - Product Support Engineering Caterpillar Inc2027 Summer Corporate Intern - Product Support EngineeringCary, NC$22.50–$40.25 / hourThe primary role of a Product Support intern is to assist teams that work with Cat dealers and customers with technical support of large machine and engine base including Excavators, Articulated Trucks, Dozers, Loaders, Natural Gas Engines and more. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
NewEngineering Technician II - Product Engineering Support Epitec StaffingEngineering Technician II - Product Engineering SupportMorrisville, NC$40–$42 / hourThis role is ideal for a hands-on technician with experience in electronics, manufacturing, engineering testing, or product validation who enjoys troubleshooting, data analysis, and working closely with engineering teams. We are seeking a Technician II to support battery testing, product validation, and verification activities for advanced battery systems and charging technologies.
Systems Reliability Engineer Intern - Product Support (Summer 2027) Nutanix Inc.Systems Reliability Engineer Intern - Product Support (Summer 2027)Durham, NC$27–$37 / hourIn locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Vancouver, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. As a Customer Systems Reliability Engineer (SRE) Intern, you will work directly on distributed systems, virtualization layers, and high-availability cloud platforms alongside senior systems architects, Linux kernel specialists, and virtualization engineers.
Product Support Analyst (11am - 8pm EST) BandwidthProduct Support Analyst (11am - 8pm EST)Raleigh, NCMahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. A Product Support Analyst will be the first point of contact for customers experiencing technical issues with SMS/MMS services, focusing on basic troubleshooting and query resolution.
Product Support Analyst (11Am - 8Pm Est) BandwidthProduct Support Analyst (11Am - 8Pm Est)Raleigh, NCMahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. What We Are Looking For: A Product Support Analyst will be the first point of contact for customers experiencing technical issues with SMS/MMS services, focusing on basic troubleshooting and query resolution.
Product Support Sales Representative Position Open! GpacProduct Support Sales Representative Position Open!Wendell, NC50000–75000A well-established equipment dealership is seeking a Product Support Sales Representative (PSSR) to develop customer relationships and grow parts, service, and equipment support sales within an assigned territory. This is a great opportunity for someone with equipment knowledge and a strong sales mindset who enjoys working directly with customers and helping them keep their equipment productive and operating efficiently.
Product Support Technician NIOX GroupProduct Support TechnicianMorrisville, NCOur market-leading NIOX products are used in clinical settings by physicians around the world to improve asthma diagnosis and management and by leading research organisations conducting clinical studies on behalf of pharmaceutical companies. The Product Support Technician shall as a Technical Lead help NIOX maintain the highest level of quality regarding the following main tasks: Act as SME (Subject Matter Expert) on NIOX products.
NewEngineering Technician II - Product Engineering Support KYYBA, IncEngineering Technician II - Product Engineering SupportMorrisville, NCFounded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. Engineering Technician II - Product Engineering Support (CA)Major PurposePerforms instrumented tests using existing procedures to verify that system performance meetsproduct specifications.