223 Results for

Product Support Jobs in Raleigh, NC

Jobs

Durham, NC30+ days ago

If travel is necessary then work environment will include exposure to weather, extreme heat or cold, noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposed places. Dedicated to being customer focused by meeting the required expectations, maintaining high decision quality by using work experience, systematic analysis, and engineering support to make valuable and safe decisions, while excelling at problem solving by using logic and time proven methods to effectively resolve any problem.

Durham, NC30+ days ago

Clayton, NC25 days ago

$45,000–$90,000 Per Year

Looking for someone to act as a key point of contact for our customers and increase parts, service, and rental revenues. This position will work with to identify service needs with new and existing customers focusing on the area of Raleigh.

Raleigh, NC9 days ago

It was later converted into Liebherr's manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.

NC30+ days ago

p>To be successful in this role you will need the following:

Product Development Execution, Monitoring and Control: Planning, coordinating, and delivering product development activities aligned to requirements and technical profiles while monitoring progress across functional teams; ensuring product capability meets expectations, addressing risks early, and understanding the full lifecycle and stakeholder needs.
Product Problem Solving: Applying disciplined, data‑driven problem‑solving methods that protect the customer; identifying assignable and systemic root causes, implementing effective solutions, and ensuring long‑term prevention of reoccurrence.

Morrisville, NC10 days ago

Engineering Technician II - Product Engineering Support (CA)Major PurposePerforms instrumented tests using existing procedures to verify that system performance meetsproduct specifications. This position supports both labs testing operations and building maintenance, including preventative maintenance, troubleshooting, calibration, and system improvements.

NC30+ days ago

Morrisville, NC30+ days ago

The Product Support Technician shall as a Technical Lead help NIOX maintain the highest level of quality regarding the following main tasks: Act as SME (Subject Matter Expert) on NIOX products Logging cases, and all their communication, for all incoming support requests Handle all incoming support requests Decide on product warranty actions (replacements and returns) Responsible for root-cause analysis & evaluations of returned products Perform product changes and produce their required documentation Perform sensor testing and produce their required documentation Perform data reporting for product instrumentation and their cases Manage US equipment calibration Coordinate and perform procedural (support process) and technical product training (functionality & troubleshooting) Perform testing of competitor devices Maintain an up-to-date product Knowledge Base Specific / Other responsibilities will include: Ensure and maintain Customer satisfaction and company reputation Perform all tasks in a timely manner Act in compliance with Regulatory & Company guidelines Ensure compliance to Quality System reporting requirements In all aspects assist NIOX in promoting an increase in sales Ensure and maintain efficient internal cooperation Report and follow-up on actions and produce reports as needed Establish and maintain systems and procedures to support business effort Participate in developing and updating supporting documentation (SOPs, Work Instructions, Requirements and Policies) As SME support Global Teams with product expertise Execute and maintain designated activities within their deadlines Perform activities in accordance with budget limitations Coordinate expenses with Manager in accordance with NIOX authorization limits Together with QA prioritize and execute CAPA activities Perform other duties as assigned Qualifications and/or experience required to perform the role: Minimum 3 years' experience with Technical Support Minimum 2-3 years' experience as Service/Technical Engineer or Electronic Technician Minimum 2-3 years' experience with Technical Writing Extensive experience with MS Office and Office 365 is essential Experience working with Quality Systems is a merit Excellent English communication both verbally and in writing Direct and honest in all communication and feedback Highly self-motivated and proactive Strong analytical and troubleshooting skills Able to multi-task under pressure Ability to efficiently transition between different areas of responsibility Able to perform well in a consultative and collaborative environment Excellent ability to build strong relationships to facilitate work effort Team oriented, open to new ideas; shares own knowledge Collaborates well with others and is willing to seek help when needed Process and detail oriented - "By the Book/By the Numbers" Office Location This position is based in Morrisville, NC, situated near the Research Triangle Park (RTP) and close to the RDU Airport. Our market-leading NIOX products are used in clinical settings by physicians around the world to improve asthma diagnosis and management and by leading research organisations conducting clinical studies on behalf of pharmaceutical companies.

Morrisville, NC10 days ago

strong> Job Purpose:

Perform maintenance and repair activities for electrification lab equipment and facility infrastructure to ensure safe, reliable, and efficient operation of PV and electrification test environments.
This position supports both labs testing operations and building maintenance, including preventative maintenance, troubleshooting, calibration, and system improvements.

North Carolina, NC22 days ago

Tigercat Industries Inc. is looking for a highly motivated, driven and organized Product Support Representative covering primarily South Carolina, North Carolina and Virginia regions of the USA. The successful candidate will be required to travel extensively to troubleshoot and resolve issues with dealer technicians to minimize downtime of machines and support new machines deliveries.

NC16 days ago

Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships.

JOB SUMMARY:

Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO.

Raleigh, North Carolina8 days ago

The Analyst, SBL Reporting and Product Support supports the Senior Manager, SBL Product & Data Owner to drive continuous improvement in critical business applications (e.g., CoMs, CCMS, Creditlink, Collateral Manager) and ensures robust data governance, analytics, and compliance. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

Raleigh, NC30+ days ago

Fully utilize all promotional materials and programs to increase sales, assisting management with determining specific customer needs and preparing materials in a professional arrangement to match the customers needs. Assist in the delivery and presentation of quotes prepared by the Parts and Service Operations Departments to existing customers with PM agreements and/or house accounts.

Morrisville, NC10 days ago

$30–$32 Per Hour

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Designs, schedules, and performs field and/or lab tests to validate new product designs.

Compiles test reports that document procedures and communicates results and guidance to the design group.

NC8 days ago

p>At Charles Schwab, we're redefining how clients interact with digital experiences-using AI, search, and conversational platforms to simplify complex financial decisions. You will partner across product, engineering, data, design, risk, and service teams to deliver experiences that are intuitive, reliable, and high quality.

NC21 days ago

$54,000–$80,000 Per Year

Required Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.

Durham, NC30+ days ago

$140,000–$185,000 Per Year

Beams suite of gene editing technologies is anchored by base editing, a proprietary technology that is designed to enable precise, predictable and efficient single base changes, at targeted genomic sequences, without making double-stranded breaks in the DNA.

The role will provide Quality oversight of routine manufacturing, testing, and related operations to ensure that systems and processes are maintained in compliance with Good Manufacturing Practices (GMP), and ultimately to Good Distribution Practices (GDP) as the programs move to the commercial phase.

Durham, NC18 days ago

$105,000–$145,000 Per Year

Beam's suite of gene editing technologies is anchored by base editing, a proprietary technology that is designed to enable precise, predictable and efficient single base changes, at targeted genomic sequences, without making double-stranded breaks in the DNA.

Beam Pay Range

$105,000—$145,000 USD

Raleigh, North Carolina30+ days ago

p>Hitachi Energy is looking for a Global Product Specialist for mainstream business of Dry-type transformers to join our innovative team in any of these locations: Raleigh/USA, Bland/USA, Savli/India, Vadodara/India, Cheonan/South Korea, Zaragoza/Spain, Shanghai/China. In this role, you will play a key part in supporting the global product manager in managing the dry-type transformer product portfolio, conducting comprehensive market/segment technical analysis, and supporting the development of cutting-edge products.

Raleigh, NC30+ days ago

It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.

Raleigh, NC30+ days ago

Remote

p>Location: Raleigh, North Carolina, United States Job ID: R0121340 Date Posted: Mar 20, 2026 Sector: Energy Company Name: HITACHI ENERGY USA INC Profession: Job Category: Sales, Marketing & Product Management Job Type: Experienced Job Schedule: Full time Remote: Yes. In this dynamic role youll support our global product leadership in advancing the dry-type transformer portfolio for high‑impact applications such as solar, battery energy storage, wind, nuclear, and marine.

Morrisville, North Carolina18 days ago

We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Provide Portfolio project management support as needed, including all vital stage gate process activity and leading a cadence for weekly reviews with all related departmental parties involved.

Raleigh, NC30+ days ago

p>Job Description:

Join our global Technical Sales Support team at Hitachi Energy's Power Conversion Solutions as a Technical Application Engineer for Datacenters North America, where you will work with customers and sales colleagues to ensure superior technical support.

Support the deployment of technical tools which are necessary to our channel partners in order to secure superior technical collaboration and win customers trust with PCS converter technology.

Raleigh, NC30+ days ago

li>Tooling breadth: Comfortable navigating complex software ecosystems and utilizing developer tools (such as ADB, browser inspectors, or network logs) to assist in deep-dive debugging.

Analyze and synthesize recurring themes from customer tickets to provide high-impact, data-driven feedback to Product and Engineering; act as a persistent advocate for fixes and enhancements that resolve systemic issues and improve the overall customer experience.

Raleigh, North Carolina25 days ago

Remote

With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs. The Product Integrity Specialist may create cases, coordinate product retrievals, perform follow-ups via phone, generate follow-up related correspondence and complete additional services for select clients.

Raleigh, NC30+ days ago

$113,000–$165,000 Per Year

Primary responsibilities include maintaining deep product technical expertise for PDU, STS, RPP, and Reactor offerings; communication of product features and applications to internal and external customers; product cost analysis supporting customer opportunities; product VAVE for improved margin position; and supporting the product line team with overall product technical requirements. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

New!

Raleigh, NC3 days ago

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.

Raleigh, NC30+ days ago

We are seeking a motivated, growth‑oriented Product Management Specialist to support the development, commercialization, and lifecycle management of our North American water metering portfolio, with a strong focus on solid‑state meters and smart metering technologies. In this role, you will build deep product expertise to authentically support internal teams-such as Sales, Marketing, Operations, Engineering, and Quality-as well as external customers and channel partners.

Durham, North Carolina9 days ago

It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.

North Hills, NC24 days ago

Full-time

As the first point of contact for our clients, you will play a crucial role in ensuring a seamless user experience and delivering best-in-class support for our financial technology products and services. Key ResponsibilitiesServe as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries, troubleshooting technical issues, and guiding users through platform features.

Raleigh, North Carolina30+ days ago

Remote

$104,000–$269,000 Per Year

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#LI-Remote

Recruiting and Applicant Privacy Notice.

This role is ideal for a creative leader who thrives in cross-functional environments, loves solving complex problems, values diverse perspectives, and enjoys transforming innovative ideas into real-world impact.

CARY, NC30+ days ago

This role will provide intermediate to advanced commercial and technical support for automotive, industrial, and electronics assembly customers, qualify leads with product guidance, and generate sales opportunities for the external sales team and distribution channels.

For more information on our APS Division, you can check out our website: https://www.parker.com/us/en/divisions/assembly-and-protection-solutions-division.html.

Raleigh, North Carolina30+ days ago

This includes working with stakeholders to deeply understand the target segment, understand product and program opportunities, set strategic campaign objectives, develop a campaign launch plan, partner with internal or external teams to develop appropriate communications elements for use in multiple on-and off-line channels, and influence opportunities to refine roadmaps. Reporting to the Senior Director of Product Marketing, the Product Marketing Specialist is responsible for deeply understanding customer targets, crafting compelling positioning and messaging, and creating omni-channel campaigns to drive enrollment and improve retention, supporting the company's portfolio of programs.

NC30+ days ago

$64,000–$70,000 Per Year

Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

The Field Support Specialist (FSS) role supports field sales activity by providing outstanding installation, onboarding and training, and integration support, as well as ongoing relationship management with our customers.

NC30+ days ago

$80,800–$121,200 Per Year

p>Job Description:

Objective of role:

The Dillon Product Manager is responsible for providing support and driving development of the Dillon product portfolio, consisting of force measurement equipment including dynamometers, force gauges, and tension meters.

Articulate Dillons value proposition and product capabilities to train sales and support teams as appropriate, including collaboration in the development of sales tools and marketing collateral.

North Carolina, NC30+ days ago

We are establishing offices in Austin, Boston, Chicago, Denver, New York City, Philadelphia, New Jersey, Raleigh, and Toronto to serve as key operational hubs, and we are actively seeking talented individuals to join our team in this exciting new phase. You'll gain deep product expertise, proactively engage with global customers, and collaborate cross-functionally with Engineering, Product, and Customer Success to drive resolution and improve the customer experience.

NC30+ days ago

You will perform technical security assessments, code reviews, and vulnerability testing to highlight risk, helping Google teams and partners to improve security, and work on a wide variety of software designs and technology stacks. The Cloud CISO Security Engineering team within the Cloud CISO organization is responsible for helping ensure every product that Cloud ships is as secure as it can be and increasing the assurance levels of security in the infrastructure underlying all our products.

Raleigh, NC30+ days ago

Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate, which has seen 500% YoY growth. Proactive Monitoring & Process Improvement: Proactively monitor product performance and engagement indicators for strategic customers, expediently addressing issues and mitigating downstream customer impacts.

Raleigh, NC25 days ago

Remote

With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs. The Product Integrity Specialist may create cases, coordinate product retrievals, perform follow-ups via phone, generate follow-up related correspondence and complete additional services for select clients.

Durham, North Carolina18 days ago

Requirements: Must have a Master’s degree in Electrical Engineering, Electronics Engineering, Computer Engineering or closely related technical field (willing to accept a foreign educational equivalent) and two (2) years of experience as Apps Engr or related occupation performing h/w, s/w, & system testing, debugging & troubleshooting in the development of power, mixed signal, or electronic products as part of project team. Demonstrated Expertise (“DE”) using ADCs, DACs, amplifiers, analog and digital filters, I2C, SPI, microcontrollers, circuit design, or PCB layout; collaborating with firmware/API/GUI development teams to guide software integration; or testing PCBs to validate products and demonstrate IC performance.

Raleigh, NC30+ days ago

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Raleigh, NC23 days ago

$120,000–$160,000 Per Year

This role requires an AI product builder mindset: the ability to combine product ownership, user experience thinking, technical curiosity, and AI-assisted prototyping to help teams validate ideas quickly and focus on the highest-value opportunities. Experience with one or more of the following is helpful, but not required: Product ownership for enterprise platforms, internal developer platforms, AI platforms, shared services, or internal business applications.

Raleigh, NC30 days ago

$88,800–$148,000 Per Year

This compensation range is specific to a remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Raleigh, NC30+ days ago

Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. This role spans both tactical oversight and long-term planning, similar to what leading technical support roles describe as merging strategic leadership with daily team management.

New!

NC4 days ago

$62,000–$66,000 Per Year

p>In this role, you'll play a key role in delivering world-class enterprise technical support to Gainsight's paid support customers by managing a portfolio of enterprise clients and owning complex technical and functional issues end-to-end, from initial report through resolution. This is a great opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys working cross-functionally with teams like Product, Engineering, and Customer Success.

Raleigh, NC30+ days ago

p>If you thrive in a fast-paced, detail-oriented environment, enjoy serving as a trusted point of contact for customers and internal sales partners, and take pride in keeping the quote-to-order process running smoothly, this role offers the opportunity to make a meaningful impact while continuing to deepen your product and industry expertise. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe.

Raleigh, NC15 days ago

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Raleigh, North Carolina30+ days ago

li>

The Product Specialist is responsible for serving as a subject matter expert for their assigned products, bridging the gap between development, sales, marketing, and customer service teams. This role involves understanding the technical and functional aspects of the product, supporting sales efforts, educating customers on product benefits, conducting market research, and helping drive product improvements to align with market demand and customer feedback.

Cary HQ, North Carolina17 days ago

The Rural Health Transformation Technical Support Engineer provides technical support to rural healthcare organizations, their Electronic Health Record (EHR) vendors, and SAS delivery and interface development teams who integrate with a large state-wide Health Information Exchange (HIE). Serve as a technical support partner to both internal SAS interface teams and external EHR/vendor developers, proactively removing blockers and minimizing troubleshooting overhead so development efforts remain focused and efficient.

NC30+ days ago

Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

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Product Support Jobs in Raleigh, NC

Product Support Specialist II (MicroGrid, Power Gen, Switchgear, PLC) Southern Co

Product Support Specialist II (MicroGrid, Power Gen, Switchgear, PLC) PowerSecure, Inc.

Product Support Specialist - Construction Equipment ACT Material Handling

Product Support Administrative Specialist Liebherr-International AG

RMTC Product Support Team Leader Cummins Inc

Engineering Technician II - Product Engineering Support Mindlance

Technical Product Support Engineer- RF/Microwave Solutions Koch Inc

Product Support Technician Niox Group Plc

Engineering Technician II - Product Engineering Support KYYBA, Inc

Product Support Representative SC, NC, VA; U.S.A. Tigercat International Inc

Product Support Advisor-Grocery Sysco Corp

SBL Product & Data Support Manager Royal Bank of Canada

Product Support Rep Gregory Poole Equipment Company

Engineering Technician II - Product Engineering Support Artech LLC

Senior Product Manager - Conversational AI & Digital Support The Charles Schwab Corp

Technical Support Specialist - Evening Relativity ODA LLC

Sr. Specialist I, Product Quality Assurance Beam Therapeutics Inc

Specialist II, Product Quality Assurance Beam Therapeutics

Global Product Specialist - Dry type transformers (mainstream) Hitachi

Technical Support Specialist (Durham/Raleigh North Carolina) Becton Dickinson and Co

Global Product Specialist - Dry‑Type Transformers Hitachi Ltd

Product Management Specialist III Thermo Fisher Scientific

Pre-Sales Product Consulting Specialist Professional Hitachi Ltd

Technical Support Specialist III Relay, Inc

Product Integrity Specialist ProPharma Group

Product Specialist - Data Center Power Distribution Eaton Corporation Plc

Technical Support Specialist Allied Universal

Product Management Specialist Itron Inc

Technical Support Specialist (Durham/Raleigh North Carolina) Becton Dickinson Medical Devices

Client Support Specialist - Financial Services, North Hills, NC Advyzon

Lead Product Manager - Marketing Platform (Remote - United States) Yelp, Inc

Chemical Technical Support Representative - APS Parker Hannifin Corp

Product Marketing Specialist Stride, Inc.

Field Support Specialist - Raleigh- Durham, NC Antech Diagnostics Inc

Dillon Product Manager Illinois Tool Works Inc

Technical Support Engineer Litera Crop

Senior Security Engineer, Product Security Engineering Google LLC

Enterprise Support Specialist Relay, Inc

Product Integrity Specialist ProPharma Group Holdings LLC

Senior Engineer, Product Applications Analog Devices

Lead IT Business Product Manager, Point of Service MyEyeDr Inc

Senior AI Product Owner Ascensus LLC

Product Specialist Pension Deloitte Touche Tohmatsu Ltd

Manager, Technical Support Litera Crop

Enterprise Technical Support Analyst Gainsight, Inc.

Sales Support Specialist Paige Renewables Raleigh, NC Genuine Cable Group

Technology Specialist - IT Service, Support and Operations | Supply Chain Management | Sourcing & Procurement IMCS Group Inc

Product Specialist Sumitomo Electric Lightwave

Technical Support Engineer, Rural Health Transformation SAS

Product Specialist Account Exec ADOBE Inc

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