JobotNewIT Support Analyst I JobotIT Support Analyst ISouthbridge, MA$20–$28 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role is ideal for a customer-focused IT professional who enjoys troubleshooting hardware, software, network connectivity, and end-user technology issues while helping minimize downtime and improve the overall user experience.
Franklin ProfessionalsNewTechnical Support Specialist – Cutting Tools Franklin ProfessionalsTechnical Support Specialist – Cutting ToolsWest Boylston, MA$70,000–$80,240 / yearIf you're passionate about machining and enjoy helping others solve technical challenges, this is an opportunity to bring your knowledge into a rewarding role with excellent work-life balance, a supportive culture, and long-term career growth. Are you a CNC machinist, setup technician, programmer, applications engineer, or tooling professional looking for a role that's less physically demanding while allowing you to remain hands-on with the industry you love?.
Micro TechMachinist Technical Support Associate Micro TechMachinist Technical Support AssociateWest Boylston, MAProvide technical support for customers, distributors, and sales teams regarding metal cutting tools and machining applications. Respond to customer inquiries via phone, email, chat, and website inquiries in a professional and timely manner.
Pinnacle Technical ResourcesTechnical Sales & Support Engineer Pinnacle Technical ResourcesTechnical Sales & Support EngineerAgawam, Massachusetts$70,000–$90,000 / yearThe specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Based on-site in Agawam, MA, this role assists in managing the technical lifecycle of GAC products by delivering expert sales support and field service via phone or in person.
ECLAROTECH SVCS - IT Lab Computing Support Specialist ECLAROTECH SVCS - IT Lab Computing Support SpecialistDevens, MA$43.27–$45.90 / hourMinimum of 2+ years of experience working in regulated industries such as Biotech, Pharmaceutical, and Medical Devices familiarity supporting benchtop instruments and applications within a GxP compliant manufacturing or laboratory setting. Review and approve validation lifecycle documents as part of CSV activities, supporting the risk assessments, specifications, pre- and post-approval of qualification testing.
Garmin LtdProduct Support Specialist - Marine Garmin LtdProduct Support Specialist - MarineDartmouth, MAIn this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary. Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats.
Garmin InternationalProduct Support Specialist - Marine Garmin InternationalProduct Support Specialist - MarineDartmouth, MAFull timeIn this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary. Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats.
ICP GroupProduct Support Specialist, Specialty Coatings and Paint ICP GroupProduct Support Specialist, Specialty Coatings and PaintAndover, MAFull timeThe successful candidate will help resolve complex field issues, identify root causes of product performance concerns, support new product launches, and deliver technical training to contractors, distributors, and dealers. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.
ICP GroupProduct Support Specialist, Coatings and Paint ICP GroupProduct Support Specialist, Coatings and PaintAndover, Massachusetts$75,000–$90,000 / yearThe successful candidate will help resolve complex field issues, identify root causes of product performance concerns, support new product launches, and deliver technical training to contractors, distributors, and dealers. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.
State Street CorpProduct Support Specialist State Street CorpProduct Support SpecialistBurlington, MA$90,000–$157,500 / yearAlign risk and control processes into day-to-day responsibilities to supervise and mitigate risk; raise appropriately, coordinate with engineering, product management and 3rd party entities as needed to ensure the correct attention is brought to open customer issues. As an essential partner in our shared success, youll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
Cooley LLPProduct Support Engineer Cooley LLPProduct Support EngineerBoston, MA$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Teradyne IncProduct Support Engineer (IST, North Reading, MA) Teradyne IncProduct Support Engineer (IST, North Reading, MA)North Reading, MA$75,300–$120,600 / yearBachelors of Science in Engineering (MFG/ME/EE), Electromechanical preferred 4+ years of experience Must be self-motivated, team oriented, and "hands-on" Excellent verbal and written communication skills Excellent organizational and time management skills Ability to work with limited supervision and with cross-functional teams Critical thinking and the ability to troubleshoot complex issues Basic understanding of mechanical design drawings and/or electrical schematics Ability to create detailed documentation Product Support and/or automation experience desired. Work as part of the new product integration team by: Participating in new product team meetings Working with design engineering to design in serviceability (DFS) Lead installation and serviceability discussions as part of design reviews Support system install requirements and work with install coordinator on required tools, resources, etc.
Onto Innovation IncSenior Manager, Technical Product Support Engineering Onto Innovation IncSenior Manager, Technical Product Support EngineeringWilmington, MAOnto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. This position partners closely with R&D, Sustaining Engineering, Product Management, Manufacturing, Global Service, Sales, and key customers to enable successful product ramps, sustain fleet performance, and continuously improve reliability, serviceability, and total cost of ownership.
UMass Memorial HealthMicrosoft Product Support Engineer UMass Memorial HealthMicrosoft Product Support EngineerWorcester, MassachusettsThis position requires strong technical expertise across Microsoft cloud and on prem environments, the ability to troubleshoot complex identity and access issues, and close collaboration with infrastructure, security, and end user computing teams to deliver stable and secure Microsoft services across the organization. The engineer will provide administrator level support for the Microsoft 365 platform, including the Microsoft 365 tenant, Copilot, OneDrive, Office applications, Sharepoint, Microsoft Authenticator, Conditional Access policies, and related security and collaboration services.
ASM International NVSenior Engineer, Global Product Support, PECVD ASM International NVSenior Engineer, Global Product Support, PECVDBillerica, MAThis role serves as a key technical authority supporting global field teams and customers, driving issue resolution, reliability improvement, and high customer satisfaction across worldwide installations. Provide technical support to field engineers, technicians, and product support teams in diagnosing, troubleshooting, repairing, and debugging complex electro‑mechanical systems, computer hardware, and software.
Keiron Printing Technologies BVProcess & Product Support Engineer USA Keiron Printing Technologies BVProcess & Product Support Engineer USABoston, MAAs a Process & Product Support Engineer at Keiron USA, you will work alongside a talented team of professionals, playing a critical role in delivering and maintaining our advanced industrial laser-based printing systems. This position also involves on-site support at client facilities, with occasional travel to our customers across North America , ensuring smooth system integration and operation in their production environments.
Definitive Healthcare, USSenior Manager, Product & Data Support Definitive Healthcare, USSenior Manager, Product & Data SupportBoston, MA$149,600–$224,400 / yearIn 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.
Axcelis TechnologiesEng Product Support Snr Axcelis TechnologiesEng Product Support SnrBeverly, MassachusettsSoftware requirements: Should have experience with Windows, XP, Vista and general desktop support issues, knowledge of software such as Lotus Notes, MS Word, Excel, PowerPoint, Visio, Project required; DNS, TCP/IP and other networking concepts; Statistics and experience with statistical tools (such as Minitab or JMP) desired; Knowledge of hardware, software and process as it relates to semiconductor processing equipment. Provide system-level electro/mechanical expertise to field service personnel and customers for troubleshooting design or field-based critical equipment problems and providing on-site support for new product installs, machine down, upgrades and retro-fits.
Koch IncTechnical Product Support Engineer- RF/Microwave Solutions Koch IncTechnical Product Support Engineer- RF/Microwave SolutionsBoston, MAArlington, Texas | Atlanta, Georgia | Austin, Texas | Boston, Massachusetts | Columbia, South Carolina | Denver, Colorado | Miami, Florida | Phoenix, Arizona | Raleigh, North Carolina | Washington, District of Columbia. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most.
UMass Memorial Health Care IncMicrosoft Product Support Engineer UMass Memorial Health Care IncMicrosoft Product Support EngineerWorcester, MA$68,369.60–$123,073.60 / yearExceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. License/Certification/Education: Required: • Associate's degree in Computer Science, Engineering, Information Technology, or related field, or 4 years equivalent related industry experience.
* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You’ll Do** As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding **Who you will work with** The Product Support Planning teamJunior Product Support Planner * At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You’ll Do** As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding **Who you will work with** The Product Support Planning teamJunior Product Support PlannerBoston, MABy delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.
ITWProduct Support Engineer ITWProduct Support EngineerNorwood, MassachusettsAs the Product Support Engineer I, you will play a key role in bridging the gap between technical expertise and sales acumen, by collaborating with engineering, product teams, and sales teams to deliver effective solutions. Instron is constantly innovating and utilizing new technologies, striving to provide its customers and employees with the best experience by delivering the highest quality products, expert support, and world-class service.
General Dynamics CorpProduct Deliverable Lead (PDL)- Trainer Documentation (Senior Advanced Integrated Logistics Support Specialist) General Dynamics CorpProduct Deliverable Lead (PDL)- Trainer Documentation (Senior Advanced Integrated Logistics Support Specialist)Pittsfield, MA$119,087–$128,856 / yearWhat you bring to the table: Bachelors degree in Logistics, Management or Engineering, a related specialized area or field (or equivalent experience) plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience. Bachelors degree in Logistics, Management or Engineering, a related specialized area or field is required (or equivalent experience) plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience.
Benchling IncProduct Support Analyst Benchling IncProduct Support AnalystBoston, MAYou will help empower our customers by solving hundreds of interactions through our multi-channel platform (web form, chat or email), coordinating on customer requests with our internal teams (Build, Product, Technical Account Managers, Customer Success, Professional Services, and Sales), updating internal and external knowledge articles, provide occasional customer trainings/marketing events and by participating in and leading internal Support projects to elevate our customer's experience. If you are passionate about Life Sciences, looking for an opportunity to join a cutting edge software company who is enabling transformational changes in R&D processes, and willing to roll up your sleeves and do whatever it takes to make our customers and users successful, this is the role for you.
Illinois Tool Works IncProduct Support Engineer Illinois Tool Works IncProduct Support EngineerNorwood, MAJob Description As the Product Support Engineer I, you will play a key role in bridging the gap between technical expertise and sales acumen, by collaborating with engineering, product teams, and sales teams to deliver effective solutions. Instron is constantly innovating and utilizing new technologies, striving to provide its customers and employees with the best experience by delivering the highest quality products, expert support, and world-class service.
BenchlingProduct Support Analyst BenchlingProduct Support AnalystBoston, MassachusettsYou will help empower our customers by solving hundreds of interactions through our multi-channel platform (web form, chat or email), coordinating on customer requests with our internal teams (Build, Product, Technical Account Managers, Customer Success, Professional Services, and Sales), updating internal and external knowledge articles, provide occasional customer trainings/marketing events and by participating in and leading internal Support projects to elevate our customer’s experience. If you are passionate about Life Sciences, looking for an opportunity to join a cutting edge software company who is enabling transformational changes in R&D processes, and willing to roll up your sleeves and do whatever it takes to make our customers and users successful, this is the role for you.
Acushnet CompanyR&D Product Development & Support Technician III Acushnet CompanyR&D Product Development & Support Technician IIIFairhaven, MassachusettsAdditionally, you will collaborate with your supervisor to identify opportunities for innovation, document detailed experimental results, and help maintain and calibrate lab and production equipment. Join Titleist’s Golf Ball Research team as an R&D Product Development & Support Technician III and contribute directly to the development of industry-leading products.
Acushnet Holdings CorpR&D Product Development & Support Technician III Acushnet Holdings CorpR&D Product Development & Support Technician IIIFairhaven, MA$49,400–$61,100 / yearAdditionally, you will collaborate with your supervisor to identify opportunities for innovation, document detailed experimental results, and help maintain and calibrate lab and production equipment. Join Titleist's Golf Ball Research team as an R&D Product Development & Support Technician III and contribute directly to the development of industry-leading products.
Bob's Discount Furniture IncWarehouse Associate - Product Support Bob's Discount Furniture IncWarehouse Associate - Product SupportStoughton, MAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Our Retail Warehouse- Product Support Associates are essential team members at Bob's Discount Furniture, playing a critical role in the back-end operations that make our stores shine.
General Dynamics CorpIntegrated Product Team Lead (IPT) - Operational Support General Dynamics CorpIntegrated Product Team Lead (IPT) - Operational SupportPittsfield, MARemote$100,219–$111,180 / yearGeneral Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. We encourage you to apply if you have any of these preferred skills or experiences: Lead and manage an Integrated Product Team (IPT) across engineering, program management, contracts, logistics, and supply chain functions.
SS&C Technologies Holdings IncAssociate Manager, Tax BrightLine Product Support/Business Analyst SS&C Technologies Holdings IncAssociate Manager, Tax BrightLine Product Support/Business AnalystBoston, MA$80,000–$150,000 / yearWhat You Will Bring: • 7+ years experience in securities partnership tax experience • Above-average proficiency with MS Excel • Excellent written and verbal communication skills • Self-motivated with strong analytical, problem-solving and interpersonal skills • Ability to interact with a team of non-tax professional developers • Ability to work professional service firm hours • Aptitude for technology, including a basic understanding of data enrichment and data normalization • Good understanding of the theory & mechanics of securities taxation and aggregate allocations. What You Will Get to Do: • Onboard new clients, including creating client mappings that produce a desired tax outcome • Test run data sets • Ensure any validations and exceptions that arise are cleared • Monitoring live clients for data transmission breaks • Work with a team of developers to remedy breaks when they occur • Liaise with development, internal management and other departments as needed • Manage deliverables and meet tight deadlines.
RTX CorpFinance Sr. Supervisor (M3), Patriot Product Support RTX CorpFinance Sr. Supervisor (M3), Patriot Product SupportAndover, MAThis managerial position includes leading and executing program controls, baseline development, Estimate at Complete (EACs), Submit Gates, internal customer negotiations, and financial planning requirements including AOP, Long Range Plan and R&O administration. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.
General Dynamics Mission Systems, IncIntegrated Product Team Lead (IPT) - Operational Support General Dynamics Mission Systems, IncIntegrated Product Team Lead (IPT) - Operational SupportPittsfield, MA$100,219–$111,180 / yearGeneral Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. Bachelor's degree in Systems Engineering, or a related Science, Engineering or Mathematics field, plus a minimum of 2 years of relevant experience; or Master's degree, plus 6 months of relevant experience.
RTX CorpFinance Senior Supervisor (M3), Patriot Product Support *HYBRID* RTX CorpFinance Senior Supervisor (M3), Patriot Product Support *HYBRID*Andover, MACost/Schedule baseline integration and maintenance, variance analysis and reporting, Risk and Opportunity management, Estimate at Completion preparation & policy compliance, Forecasting, Long Range Planning; while partnering with Program Managers, CAM's/IPTLs, Material Program Managers to influence decisions and provide personal involvement in the effective implementation of contracts. This managerial position includes leading and executing program controls, baseline development, Estimate at Complete (EACs), Submit Gates, internal customer negotiations, and financial planning requirements including AOP, Long Range Plan and R&O administration.
RTX CorpSenior Digital Product Configuration Management Engineer for Test Equipment Support RTX CorpSenior Digital Product Configuration Management Engineer for Test Equipment SupportAndover, MAThe term Digital Product (DP) refers to, but is not limited to, the following software types and their associated data and documentation: embedded (tactical) software, applications, Built-in Test (BIT) software, reprogramming tools, simulation software, test equipment, configurable logic, Application-Specific Integrated Circuit (ASIC) design, analytical tools used to formally qualify deliverable artifacts, Model Based Systems Engineering (MBSE) system models or related artifacts, Free Open Source Software (FOSS), and Commercial Off-The-Shelf (COTS) software. Qualifications We Prefer: Basic knowledge in Digital Product / Software Configuration Management principles, process, and implementation/execution Experience with DP/SW CM tools (Microsoft Azure DevOps Server (ADS) - Git, Bitbucket, Jenkins, and/or Artifactory) Experience with building software / digital products Experience with scripting programming languages (i.e., Perl, shell, batch, Python, Ruby, or YAML) Experience with Continuous Improvement, Continuous Integration and Continuous Deployment (CI/CD), GitFlow, and Agile concepts.
Amphenol PcdProduct Specialist - Circular Amphenol PcdProduct Specialist - CircularBeverly, MA$73,000–$83,000With facilities in North America and Asia, Amphenol Pcd products are chosen by hundreds of OEMs around the world reliant on Amphenol's technical excellence, global network of distributors, and cost-effective solutions for custom systems. As a key contributor within the product management organization, you will take ownership of pricing strategies, customer engagement, business analytics, and operational coordination while supporting the long-term growth of our Circular Connector product lines.
Relativity ODA LLCTechnical Support Specialist - Evening Relativity ODA LLCTechnical Support Specialist - EveningMassachusetts, MA$54,000–$80,000 / yearRequired Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.
Hologic IncTechnical Support Specialist 2 Hologic IncTechnical Support Specialist 2Marlborough, MAHologic, Inc. is a leading developer, manufacturer and supplier of premium molecular diagnostic products and services that are used to diagnose human diseases, screen donated human blood and to aid in biomedical research. Driven by our purpose to enable healthier lives everywhere, every day, we are seeking a talented and experienced Electrical Engineer to join a growing R&D department in our Surgical Division to contribute to new .
The Steely GroupProduct Disposition Sr. Specialist, Quality The Steely GroupProduct Disposition Sr. Specialist, QualityBedford, MAThe Senior Specialist, Product Disposition will support the timely and compliant disposition of all the company Gene Therapy products across all stages of manufacturing. The Senior Specialist will bring strong attention to detail, a quality-first mindset, and the ability to work cross-functionally in a fast-paced, regulated environment.
Hologic IncTechnical Support Specialist 1 Hologic IncTechnical Support Specialist 1Marlborough, MAThis position will play a key role in delivering great customer experiences by providing responsive support which enables customers to maximize Hologic equipment uptime as well as facilitate them meeting their safety and regulatory compliance goals. A minimum of 4 years related job experience is required in a customer, technical, or field support role with at least 2 years spent in a technical support capacity for complex software applications or medical devices.
Amphenol PCD, Inc.Product Specialist - Circular Amphenol PCD, Inc.Product Specialist - CircularBeverly, MAWith facilities in North America and Asia, Amphenol Pcd products are chosen by hundreds of OEMs around the world reliant on Amphenol's technical excellence, global network of distributors, and cost-effective solutions for custom systems. As a key contributor within the product management organization, you will take ownership of pricing strategies, customer engagement, business analytics, and operational coordination while supporting the long-term growth of our Circular Connector product lines.
Nova BiomedicalTechnical Product Specialist - PAT Bio Nova BiomedicalTechnical Product Specialist - PAT BioWaltham, MA$90,000–$140,000 / yearNova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. This position works in close partnership with North American Key Account Managers (KAMs) to develop new opportunities, manage complex sales processes, and ensure a high-quality customer journey from initial engagement through evaluation and close.
WerfenProduct Complaints Specialist WerfenProduct Complaints SpecialistBedford, Massachusetts$65,000–$80,000 / yearTemporaryResponsible for assessing customer issues and using judgement and technical expertise to carry out a variety of complaint investigation-related activities, including troubleshooting, investigations, product testing and providing complaint resolution to customers within an FDA regulated environment. Receives, analyzes, and decides best course of action to investigate customer complaints to determine root cause; follows up with customers in a professional, timely manner to close complaints.
Autodesk IncTechnical Support Specialist - AutoCAD Elec Autodesk IncTechnical Support Specialist - AutoCAD ElecBoston, MA$60,100–$107,690 / yearOur specialists collaborate closely with their peers to analyze trends in customer activity to enable the AKN as an effective tool for achieving business objectives and have a direct influence to make the necessary changes needed to increase customer happiness and dedication. Reporting to a Support Manager, you would actively engage with Autodesk customers to provide solutions, direction, and general troubleshooting for AutoCAD Electrical products via phone and web.
Epiroc ABProduct & Applications Specialist Epiroc ABProduct & Applications SpecialistLudlow, MA$111,233–$166,850 / yearResponsibilities: Collaborate with Marketing Communications to develop sales and marketing tools, materials, and required training for the sales process (I.e., technical documentation and product specifications), and coordinate product exposure in the marketplace via various channels such as trade shows, demos and advertising. Travel extensively, up to 60%, for customer visits, testing/validation, training, lead generation, shows, conferences, factory interaction, etc., with mode (driving/air) and frequency based on location relative to US centers, dealers, and customers.
Autodesk IncTechnical Support Specialist, Civil 3D Autodesk IncTechnical Support Specialist, Civil 3DBoston, MA$60,100–$107,690 / yearIn addition to reacting to customer issues, you may also contribute to multiple proactive support activities; develop and present webinars, hosting Q&A sessions on our online communities, and publishing technical articles in the Autodesk Knowledge Network (AKN). Engage with Autodesk customers from the Engineering, Natural Resources, and Infrastructure (ENI) community by providing solutions, direction, and general troubleshooting.
State Street CorpFront-Office / Buyside Post Production Technical Support Specialist - (API, ETL tool usage, Java and/or C# programming) Investment Trading Software Fixed Income and Equities - Charles River Development State Street CorpFront-Office / Buyside Post Production Technical Support Specialist - (API, ETL tool usage, Java and/or C# programming) Investment Trading Software Fixed Income and Equities - Charles River DevelopmentBoston, MA$100,000–$167,500 / yearJava and C# programming Windows and Unix (Linux) Knowledge of ETL tools such as Kettle and Talend Familiar with at least one SCM (Perforce would be a plus) XML and XSLT Understanding of ERDs Tomcat configuration and optimization N-tier application architecture SOAP/XML and messaging software like MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka In-depth knowledge of one of the following RDBMS: Oracle or MS SQL Server Perl Self-motivated and Self-driven BS/MS in Computer Science or equivalent field. We truly believe our employees diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.
State StreetProduct Specialist, Officer State StreetProduct Specialist, OfficerMassachusettsBachelor’s degree in a technical discipline (Finance, Economics, Financial Engineering, Fintech, or related field); advanced degree (MBA or Master’s) preferred; SIE, CFA, or FRM certifications are highly desirable. • 2+ years of experience in financial technology, including trading support, middle/back office operations, fund accounting, or front-office trading, with exposure to Charles River IMS or similar OMS/EMS platforms.
Blount Fine FoodsProduct Quality Specialists Blount Fine FoodsProduct Quality SpecialistsFall River, MassachusettsBachelor’s Degree in a related discipline of Food Science, Statistics or a Culinary field and 2+ years manufacturing experience preferably in a food environment, or equivalent combination of education and work experience. Coordinating specs and cooking instructions change requests related to quality and Right First-Time activities including preparing supporting documentation, communications, and samplings.
Danaher CorpCustom Products Technical Quote Specialist Danaher CorpCustom Products Technical Quote SpecialistMarlborough, MA$60,000–$75,000 / yearApply project management skills and tools to drive completion of tasks and critical path items, in order to reduce response time and improve quality and completeness of responses. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.