27 Results for

Product Support Jobs in Rhode Island

Jobs

Smithfield, RI8 days ago

$17–$17 Per Hour

Provide first-level troubleshooting support to field technicians, vendors, and contractors completing in-store technology installations and upgrades. If you think this Technical Support Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

New!

East Providence, RI6 days ago

$18–$20 Per Hour

The Representative provides expert, “right-fit” guidance across a full suite of products and services, ensuring customers feel supported throughout their experience. Serving as an escalation point, this role supports customers through phone and online chat interactions and may specialize in a specific customer segment.

* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You’ll Do As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding Who you will work with The Product Support Planning team

Providence, RI30+ days ago

By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.

New!

Cranston, RI4 days ago

With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationallyaccredited education and training program, Stiles builds solutions around our customer's needs. Responsible to assist the Product Manager in providing sales and technical assistance within the solid wood and panel dividing product categories, while working in conjunction with sales personnel to develop profitable equipment businesses.

Newport, RI30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Providence, RI7 days ago

Remote

If you have a passion for problem-solving and enjoy engaging with customers through digital platforms, this is an exciting opportunity to contribute directly to our customer success and brand reputation. This role is vital in delivering exceptional real-time assistance to our customers, ensuring their experience with our products and services is seamless and satisfying.

West Greenwich, RI30+ days ago

$74,961–$164,800 Per Year

As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.

West Greenwich, RI30+ days ago

$90,746–$200,000 Per Year

As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Working closely with engineering, security, and operations partners, this role translates complex technical needs into a clear, inclusive product vision that enables teams to move faster and build with confidence.

Providence, RI10 days ago

The Senior Manager, Product Management – Data Integrations (Platform) is the single-threaded owner for third-party data integrations that power advanced audience onboarding/activation and measurement workflows with key ecosystem partners—such as data and identify partners, agency holding companies, and sell-side distributors. + Demonstrated experience working directly with external partners in ad tech / media / measurement ecosystems—ideally including agency holdcos and/or sell-side distributors (or adjacent partners like identity/data providers).

West Greenwich, RI30+ days ago

$90,746–$200,000 Per Year

New!

Newport, RI4 days ago

Ventus Executive Solutions provides our government and commercial clients with a range of professional and innovation services including: technology innovation acceleration, business consulting services, professional engineering and program oversight, and program and budget support. Assist the TDA with various tasks to support ILS objectives, including: Managing and maintaining the accuracy, timeliness, and quality of technical documentation and related logistics efforts, ensuring alignment with established schedules.

Providence, RI30+ days ago

Remote

Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU).

North Kingstown, RI30+ days ago

We have six U.S. manufacturing and Research & Development facilities, located in: Mesa, Arizona; Castroville, California; Hollister, California; Carrollton, Texas; and North Kingstown, Rhode Island—each offering unique local experiences, from vibrant cultural scenes to historic charm. Partner with Business Director, Product Manager, and Product Development Managers in implementing strategic plans for new differentiated products that meet evolving lithographic and photopolymer performance requirements, consistent with SBU strategic plans.

New!

Providence, RI2 days ago

Remote

This role partners closely with Product Management, GTM teams, and Sales to support market‑informed product positioning, roadmap communication, and launch readiness across assigned products or initiatives. SummaryThe Product Marketing Manager supports product strategy execution and go‑to‑market readiness by translating market insights, customer needs, and product inputs into clear, consistent messaging and enablement assets.

New!

Smithfield, RI1 day ago

$17–$17 Per Hour
Temporary

Required Education A Minimum of a High School Diploma or Equivalent Required Qualifications/Skills/Experience A minimum of 1 year of relevant work experience is needed in tech support, basic troubleshooting, etc Possess basic troubleshooting and problem-solving skills Working knowledge of Microsoft Outlook, Word, and Excel preferredPreferred Qualifications/Skills/Experience IT hardware installation experience preferred but not requiredTech Support Representative Overview This is a Technology rollout call center, so all our assignments involve taking or making calls for multiple technology projects. When not handling calls, you will also be required to provide updates via email, Excel, etc You will be provided all required training and a handbook for each project, as well as necessary application/systems access Provide on-site field technicians with first-level technical support for troubleshooting issues encountered in stores during technology implementation/upgrades and ensure project implementation protocols are followed **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

Providence, RI30 days ago

Remote

$57,500–$77,625 Per Year

The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket’s customers and partners. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

New!

North Kingstown, Rhode Island6 days ago

Overview: The Electric Boat Materials Management team is responsible for allocating and overseeing material status between departments to verify material is available and supporting key events activities associated with active class US submarines. 1+ years experience using any of the following construction/design or inventory material control management software’s such as: Artemis, Electronic Desktop (EB Internal employees), MRPII, SAP, Oracle, or Teamcenter.

Middletown, RI30+ days ago

$35–$42.40 Per Hour

Showing initiative and exercising judgement, you'll design, develop, analyze, troubleshoot and provide technical skills during research and/or product development, analyze effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and design systems, software and equipment layout. Participating on the engineering work team, you'll develop, implement, install, test, modify and/or operate complex equipment and systems as well as support other team members concerning experiment design, materials, equipment setup/maintenance and related issues.

Newport, RI7 days ago

$75,000–$125,000

Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs with solutions in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support, and Technical Services. · PCCN & DCN Management: Evaluate PCCNs from Source Providers, generate PCCNs and Design Change Notices (DCNs) post-investigation, and verify their accurate integration into published APLs.

WARWICK, Rhode Island30+ days ago

Providence, RI30+ days ago

$64,000–$71,700 Per Year

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This role collaborates closely with engineers, analysts, process and practice owners, service owners, the ITIL Specialist, and the Service and Integration Management Lead to translate complex technical, operational, and security-related information into accessible content.

Providence, RI13 days ago

Remote

$60,000–$85,000 Per Year
Full-time

About the Role: Collaborate with the Training & Development team to execute quality assurance and corporate training activities, including quality audits, compliance, technical training, policy updates, best practices, and process improvements. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.

New!

Warwick, RI4 days ago

The Senior Lab Specialist/CNC Programmer is responsible for creatively supporting the fabrication of various design concepts through rapid prototyping activities, supporting the design and fabrication of associated product bench testing tooling & fixtures, and the development and fabrication of R&D pilot manufacturing tooling. An exciting opportunity to join a team of highly talented professionals, support multiple cross-functional product development teams, and participate in cutting edge innovation and the advancement of the next generation of surgical devices.

New!

Providence, RI1 day ago

$110,000–$120,000 Per Year

Lead and document validation lifecycle deliverables (URS, FRS/DS, Risk Assessments, Validation Plans, IQ/OQ/PQ, Validation Reports, Traceability Matrices, Automated Testing Artifacts) to ensure FDA-regulated systems remain in a validated state. Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners.

North Kingstown, RI30+ days ago

With state-of-the-art manufacturing facilities in the U.S., Europe, Taiwan, China, Korea and Japan, local sales offices throughout the world and on-site applications support, FUJIFILM Electronic Materials supplies the world's top tier semiconductor manufacturers with a broad array of products and services used throughout the semiconductor manufacturing process. We have six U.S. manufacturing and Research & Development facilities, located in: Mesa, Arizona; Castroville, California; Hollister, California; Carrollton, Texas; and North Kingstown, Rhode Island—each offering unique local experiences, from vibrant cultural scenes to historic charm.

RI30+ days ago

$62,500–$100,000 Per Year
Full-time

Travel Required: 100% Salary Range: $62500 to $100000 Relocation Package: None Must-Haves: Strong Electrical knowledge: Ohm's Law, mutlimeter usage, AC/DC currents, reading blueprints and circuit diagrams, electrical troubleshooting on complex machinery. Other good experience includes field service technician, military service, packaging, plant manager, robotics, industrial machinery installations, hand/power tools, maintenance technician, electrician, traveling.

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Product Support Jobs in Rhode Island

Technical Support Representative ($17.00/hr) - 169044 A-Line Staffing Solutions LLC

Call Center Representative {165910} A-Line Staffing Solutions LLC

Product Specialist - Panel Dividing/Solid Wood Stiles Brand

Jira and Jama Product Delivery Specialist Maximus

Remote Live Chat Support Specialist Turbomachinery Latin America - Houston

Security Architect - Product Architecture Brightstar Lottery

Senior Product Manager Brightstar Lottery

Senior Manager, Product Management – Data Integrations Comscore

Hardware Product Design Lead Brightstar Lottery

Integrated Logistics Support Specialist ventus solutions

National Support Eng Canon USA & Affiliates

Product Engineer Fujifilm

Product Marketing Manager - Gale (Remote) Cengage Group

Technical Support Representative Jobs in USA, RI, Smithfield | Rose International Job Rose International

Technical Support Engineer II Rocket Software

Shipyard Construction Support Representative General Dynamics Electric Boat

Senior Engineering Support Specialist Geologics Corporation

Supply Support Logistician Precise Systems

Seasonal, Operations Technical Specialist H&R Block

Technical Writer ASM Research, An Accenture Federal Services Company

Operations Technical Specialist (Commercial/Personal Insurance) Insurance Office of America

Sr. Lab Specialist / CNC Programmer Becton , Dickinson and Company

Senior Specialist, IT Compliance & Validation Blood Bank of Delmarva

Process Engineer Fujifilm

Field Service Technician-Northeast Region Macpower Digital Assets Edge LLC

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