571 Results for

Product Support Jobs in Roosevelt Island, NY

Jobs

New York, NY30+ days ago

$105,468 Per Year

Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Own assigned product areas, collaborate closely with business and technology teams, and deliver reliable member-focused digital solutions.

New York, NY30+ days ago

$82,000 Per Year

Function as level II support for systems and applications administered, supported, or managed by the IT Application Management group.• Escalate incidents/potential problems to next level support or manager depending on nature of issue. Supports operational activities for various business units across the organization and provides application support for a wide range of banking systems, while maintaining the Credit Union’s commitment to delivering high-quality member service.

New York, NY8 days ago

$20 Per Hour
Temporary

This is a temporary position that will help you gain valuable corporate experience, working alongside experienced technology team members to support end users, and assist with service management processes as well as other assigned tasks. As directed, research and evaluate new technology (hardware and software); stay apprised of industry best practices and recommend changes to processes and procedures that add value and help achieve business goals.

New!

New York, NY3 days ago

$80–$90 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Reporting to the Senior Manager of User Engagement, Education & Tech Academy, this individual will be responsible for designing, delivering, and supporting generative AI training and enablement programs across the enterprise.

New!

New York, NY5 days ago

$160,000–$200,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. About the role: Our client, a fast-growing SaaS/AI company, is looking for a versatile operator who can help scale a rapidly growing product line while supporting both strategic initiatives and day?to?day execution.

New York, New York18 days ago

$55–$65 Per Hour
Contractor

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Job Description:Proficient in knowledge of business applications, data usage and word processing, data management tools and flow-charting tools.

New!

New York, NY5 days ago

$150,000–$200,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.

New!

Butler, NJ3 days ago

$28–$30 Per Hour

To a lesser degree, the Applications Engineer will assist in processing orders (received via mail, fax, phone or e-mail) and handling quotations, lead-time requests and estimated delivery requests. Talk through and understand typical applications of manufactured products as explained by customers and provide potential solutions based on product performance knowledge and published information.

New York, NY21 days ago

$215,000–$275,000 Per Year

This individual will lead cross-functional teams including business users, engineering, AI research, and more to deliver impactful AI capabilities that are fit-for-purpose for designated BlackRock teams and business priorities, while keeping an eye towards scalability and commercialization. To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

New!

New York, NY5 days ago

They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

New!

New York, NY5 days ago

$175,000–$244,500 Per Year

Own Metrics & Business Impact Own and report on clear success metrics, including learner activation rate, course completion rate, time-to-first-value, 7/30/90-day retention cohorts, and revenue per learner, using data to continuously refine product strategy. UX-Obsessed for Learning – You bring a strong UI/UX sensibility focused on learner journeys, content discovery, progress tracking, and habit formation, with a track record of delivering intuitive and delightful learning experiences.

New!

New York, NY5 days ago

$119,000–$175,000 Per Year

Results - Proven track record of developing successful relationships with third party vendors, exceeds goals and key performance indicators; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, problem solving, project management, and creative resourcefulness. • Responsible for key initiatives and critical functions in support of the roadmap in support of profitable growth (including new sales, in force growth, persistency, enrollment and participation results); lead cross-functional team(s) to deliver on the roadmap as they drive the work across the company end-to-end throughout the product lifecycle.

New!

New York, NY5 days ago

Remote

$189,000–$277,500 Per Year

You will partner directly with senior leaders across the business to help inform resource allocation, define operational and financial KPIs, own key inputs to revenue / margin modeling and most importantly, proactively identify opportunities to drive growth or improve profitability. Business Case Development: Build robust operational + financial models for major projects, including ROI, LTV/CAC and payback analysis, to help teams quantify trade-offs between driving growth + profitability / articulate compelling financial narratives.

New!

New York, NY5 days ago

$106,400–$203,600 Per Year

Masters Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in product marketing, technical marketing, partner marketing, or technical sales for cloud, AI, security, or infrastructure products, including end-to-end launches and go-to-market executionOR Bachelors Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in product marketing, technical marketing, partner marketing, or technical sales for cloud, AI, security, or infrastructure products, including end-to-end launches and go-to-market execution. You will play an important role in defining how Microsoft brings Sovereign solutions to market by establishing clear, AI informed customer and seller journeys, ensuring consistent messaging across channels, and evolving digital experiences to position Microsoft as the sovereign cloud of choice for AI driven development.

New!

New York, NY3 days ago

$70,000–$80,000 Per Year

Our client is a well-established company specializing in children's apparel, with a strong focus on quality, innovation, and delivering commercially successful products across multiple categories. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated.

New!

North Brunswick, NJ5 days ago

$35–$38 Per Hour

The Regulatory Specialist will support regulatory compliance efforts for personal care and cosmetic products by performing raw material coding, managing ingredient documentation, product registrations, testing coordination, and labeling reviews. Coordinate product safety and stability testing, including working with formulation teams, external labs, protocols, quotations, sample shipments, and final documentation.

New!

New York, NY5 days ago

$30–$35 Per Hour

This role requires strong patternmaking knowledge, excellent communication skills, and the ability to collaborate cross-functionally with design, production, and external vendors in a fast-paced environment. Responsibilities of the Temp Technical Designer: Review, measure, and evaluate proto, fit, and production samples to ensure accurate measurements, garment construction, quality, and overall fit.

New!

Boulder, CO, CO3 days ago

Full-time

Additional Job Details: The Product Testing Engineer Softgoods is responsible for planning, executing, and documenting product validation, quality inspections, and compliance testing across the softgoods development and manufacturing lifecycle. Tanisha Systems services clients in Government, Banking & Financial Markets, Insurance, Healthcare, Retail & Consumer Goods, Energy & Utilities, Life Sciences, Telecom, Manufacturing and Transportation Industries around the globe.

Jersey City, NJ18 days ago

$60–$65 Per Hour

By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Respond to requests and inquiries from users within the pre-determined timeframe of our service level agreement.

New York City, NY30 days ago

$90–$105 Per Hour
Full-time
Employee

The IT Product Owner (PO) acts as the voice of the customer and business, translating business needs into clear, prioritized technology requirements and ensuring delivery of high-value solutions through Agile/Scrum teams. The PO owns the product backlog, partners closely with business and technology stakeholders, and ensures alignment between business objectives, data strategy, and system delivery.

New York, NY22 days ago

$35–$39 Per Hour
Part-time
Employee

Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets). The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations.

New York, NY16 days ago

$175,000–$250,000 Per Year
Full-time
Employee

What You’ll BringBackground in accounting or finance (e.g., Controller, Accounting Manager, or similar roles), ideally in a high-growth or tech-enabled environment Experience working at or closely with technology companies (e.g., fintech, ERP, or accounting software) Strong understanding of core accounting workflows (close, reconciliations, consolidations, controls) Ability to translate between finance, product, and technical stakeholders Excellent communication skills and ability to build credibility with senior finance leaders Highly autonomous and comfortable operating in ambiguous, fast-paced environments Builder mindset with a strong interest in shaping new functions and influencing product direction Willingness to work in-person in a collaborative office environment. Own finance-facing sales supportPartner with Sales and Account Executives on enterprise and strategic deals as the accounting/finance expert Lead tailored product demonstrations for CFOs, Controllers, and Finance leaders, translating platform capabilities into clear accounting workflows and business outcomes Act as a bridge between technical product capabilities and real-world finance operations .

New York, NY16 days ago

$160,000–$180,000 Per Year
Full-time
Employee

Own product strategy and roadmapDevelop new data products from internal and external sourcesManage products from idea to launchEnsure data quality and deliveryPartner with technical and business teamsTranslate needs into clear requirementsSupport client conversations and product adoption. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.

Lodi, NJ16 days ago

$25–$30 Per Hour

This role is ideal for someone with strong mechanical and electrical troubleshooting skills who enjoys problem-solving, collaborating cross-functionally, and delivering high-quality support to customers and service teams. The ideal candidate will bring a combination of technical aptitude, communication skills, and a proactive mindset to help resolve product issues efficiently while contributing to continuous improvement initiatives.

Long Island City, NY30+ days ago

$61,000–$75,000 Per Year

Benefits: Full Benefits including Medical, Dental, Vision, and additional company benefitsWe are currently seeking a Product Support Specialist in Yonkers, NY.Position Summary and Special Duties:The Product Support Specialist is responsible for communicating with new and existing customers to assist with inquiries related to aftermarket parts and support requests. Work EnvironmentThis role operates within a manufacturing and engineering support environment, interacting with internal departments, suppliers, and customers to support aftermarket product needs and ensure accurate order processing.

Yonkers, NY30+ days ago

$61,000–$75,000

Specify market requirements for current and future products by conducting research supported by on-going visits to customers and non-customers. Responsible for communicating with all new and existing customers in an effort to assist and support inquires for the acquisition of all Aftermarket parts requests.

Red Bank, NJ30+ days ago

The Client Support Group is responsible for product support, training, implementation, account management, product release management, client communication and end user support services for our suite of web-based software products. Pereless Systems is a fast growing, small company that provides on-demand Recruitment / Human Resources software to clients in all industries, both domestic and international.

Florham Park, NJ13 days ago

Full-time
Employee

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. The Diagnostics Technical Specialist (DTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories.

New!

New York, NY3 days ago

Remote

$75,000–$80,000 Per Year

This role involves direct communication with users via email, chat, and phone, addressing inquiries and solving problems. A growing fintech company is looking for a Product Support Specialist to advocate for customers and enhance their experience.

New!

New York, NY3 days ago

Remote

An educational curriculum company is seeking a Seasonal Product Support Associate for remote work who will manage user support tasks and handle operational responsibilities including rostering users and license management. The ideal candidate should possess problem-solving, attention to detail, customer support experience, and be comfortable with spreadsheets and data systems.

New York, New York30+ days ago

Remote

Perform data analytics for all facilities in real time, quickly and accurately identify issues, issue timely alerts to key personnel, and follow through to ensure the issues are properly resolved and documented. · Monitor email and phone communication (both internal and external) to promptly and properly acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies.

New York, New York24 days ago

Remote

New York, NY30+ days ago

$100,000–$130,000 Per Year

The KX platform delivers transformational value by addressing data challenges related to completeness, timeliness and efficiency, ensuring companies understand change over time and can achieve faster, more accurate insights at any scale, cost-effectively. KX is essential to the operations of the world's top investment banks, aerospace and defence, high-tech manufacturing, healthcare and life sciences, automotive and fleet telematics organizations.

Orangeburg, New York30+ days ago

$110,000–$130,000 Per Year

Responsible for cross-functional collaboration for technical solutions related to released (on-market) product support primarily as well as working with R&D during new product development, with a focus on manufacturability and transfer into manufacturing. Technical leadership, problem solving skills, effective time management, team manage ment, effective in building cross-functional relationships and effective communication.

long island city, NY30+ days ago

$45.50–$54.50 Per Hour

These included operational data in our vaccination campaign at the Vaccine Hubs, distribution strategy throughout the city's vaccine infrastructure, as well as health equity data breaking down lab tests, positive cases, hospitalizations, deaths, and vaccination rates by age, place, and race. This role involves diagnosing and resolving technical issues, guiding users through solutions, and collaborating with development and product teams to enhance user experience and product functionality.

NEW YORK, NY25 days ago

$50–$55 Per Hour

Prior experience supporting front-office systems is highly desirable, but candidates must demonstrate a willingness to embrace the challenges of such a role." Key Responsibilities: • Provide end-to-end production support for trading systems, applications ensuring seamless front-office operations.

Jersey City, NJ24 days ago

Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships. JOB SUMMARY: Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO.

Piscataway, NJ30+ days ago

Sunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for a Product Support Engineer to help us maintain our award-winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java, Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.

Piscataway, NJ30+ days ago

Full-time

Sunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java , Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.

Newark, NJ30+ days ago

In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Product Support, who will play a key role in ensuring Braven’s systems and digital tools are effectively leveraged to meet programmatic goals. As the leader of the Product Support team, this role combines a thorough understanding of our program model with technical expertise in our digital products to ensure a strong user experience for Fellows, volunteers, and staff.

Harrison, NJ11 days ago

$57–$57 Per Hour

To excel in this role, the ideal candidate should possess the following skills and expertise: Required Skills: Experience in managing large Adobe Sign solutions end-to-end, including integration and operation across multiple consoles. Main Tasks Perform L3 support, engaging with business users, other technology teams, Adobe, and Pharmaceutical's first- and second-level support partners for all Adobe products, with a focus on Sign and Acrobat.

Stamford, CT30+ days ago

$55–$60 Per Hour

Assist in generating software licenses and overseeing the installation of licenses to ensure customers have the appropriate access to their software. Role Descriptions:Provide excellent customer service to all customers, partners, and internal stakeholders when interfacing with them.

New York, NY11 days ago

$31–$31 Per Hour

The ideal candidate will manage IT equipment, troubleshoot hardware and software issues, and ensure smooth operations for SAP, POS systems, networking, and end-user devices. Job Summary: We are seeking a skilled Bilingual (Korean/English) IT Technician to provide hands-on technical support to both office staff and retail store teams.

Elmwood Park, NJ30+ days ago

We are seeking a Customer Support Specialist to assist customers using the Client platform and help answer questions related to the estate planning process and document creation. Through our AI-powered platform, individuals and families can create essential estate planning documents such as wills, trusts, healthcare directives, and powers of attorney through a simple guided process.

New York, NY30+ days ago

Investigate and resolve complex client issues across product workflows, integrations, APIs, and system errors using logs, XML responses, and technical data to identify root cause and reproduce issues. You act as the bridge between Customer Support and Engineering, handling complex technical troubleshooting, reducing unnecessary escalations, and ensuring only well-documented, reproducible issues are passed to Engineering.

New!

Iselin, NJ3 days ago

$66,000–$88,000 Per Year

About the Team: The primary responsibilities of the Technical Support Specialist are to provide support to end-users by identifying, researching and resolving problems and issues; create and conduct operational and technical training for clients; and partner with Sales, Marketing, and Account Management to meet clients' needs. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry.

NYC, NY30+ days ago

$450–$500 Per Day

This role requires a hybrid background deep understanding of the syndicated lending lifecycle, along with strong experience working with syndication platforms (Loan IQ, Allvue, DealCloud, DebtDomain, etc.), system enhancements, data flows, and cross-functional stakeholder management. The ideal candidate has previously worked in syndicated loans operations/agency desk, platform support, or product implementation, and can drive both functional design and technical analysis at scale.

Jersey City, NJ30+ days ago

Your Primary Responsibilities: • Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents • Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor enhancements as needed • Review and update knowledge articles and runbooks with application development teams to confirm information is up to date • Collaborate with internal teams to provide answers to application issues and advance to as needed • Validate and submit responses to requests for information from ongoing audits • Review and Implement Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed • Identify and implement automation opportunities to reduce manual effort associated with application monitoring • Partner with development teams to provide feedback into the design and development stages of applications • Complete the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem.

New!

New York, NY3 days ago

$40,000–$60,000 Per Year

New York, NY $70,000.00-$75,000.00 6 months agoUnited States $31,200.00-$53,600.00 1 week agoIdaho, United States $22.00-$23.00 1 week agoUnited States $40,000.00-$60,000.00 2 weeks agoUnited States $55,000.00-$75,000.00 2 weeks agoUnited States $55,000.00-$60,000.00 1 month agoUnited States $55,000.00-$60,000.00 1 month agoDenver, CO $50,000.00-$65,000.00 3 weeks agoNew Mexico, United States $22.00-$23.00 1 week agoProduct Support Specialist (Remote - US) Product Support Specialist (Remote - US) United States $70,000.00-$75,000.00 1 month agoCustomer Support Specialist (US - Remote) United States $65,000.00-$95,300.00 2 weeks agoUnited States $41,600.00-$41,600.00 1 week agoCustomer Experience Technology Operations Specialist II New York, NY $72,000.00-$75,000.00 1 week agoWe're unlocking community knowledge in a new way. Potential Pay Range: $40,000 USD - $60,000 USDSeniority level Seniority level Not ApplicableEmployment type Employment type Full-timeJob function Job function OtherIndustries Software DevelopmentReferrals increase your chances of interviewing at Storable by 2xSign in to set job alerts for “Support Specialist” roles.

New York, New York30+ days ago

$30–$34 Per Hour

As a Remote Technical Support Specialist, you will interact with customers through various channels, such as phone, email, or live chat, to address their concerns, diagnose problems, and guide them through step-by-step solutions. You will also collaborate with internal teams to escalate unresolved issues and implement solutions effectively.

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Product Support Jobs in Roosevelt Island, NY

IT Product Manager - Digital Banking United Nations Federal Credit Union

IT Analyst I -Support United Nations Federal Credit Union

Student Temp - IT Support Center United Nations Federal Credit Union

Generative AI Training & Support Specialist Jobot

Product Operations Manager - Customer Success Vaco LLC

Technical Product Owner Pinnacle Technical Resources

Product Operations Manager, Implementation Vaco LLC

Applications Engineer - Manufactured Products System One

Technical Product Manager, AI - Director BlackRock

Securitized Products - Esoteric Origination VP Barclays

Staff Product Manager - Creators HighLevel

CVP, Supplemental Health Product Lead New York Life Insurance Company

Director, Strategic Finance (Product & Engineering) - Remote HighLevel

Product Marketing Manager - Sovereign Cloud Microsoft

Product Development Coordinator Atrium

Regulatory Specialist Atrium

Temp Technical Designer Atrium

Product Testing Engineer / Product Testing Specialist – Softgoods Tanisha Systems

Application/Production Support Analyst Pyramid Consulting, Inc

IT Product Owner Talent Software Services

IT/AV Support Technician(Dispatch/Part Time) Sky Systems Inc

Growth Product Manager (Finance Focus) Company Confidential

Sr. Product Manager - Credit & Equity Company Confidential

Product Support Specialist Sterling Engineering, Inc.

Product Support Specialist Top Prospect Group LLC

Product Support Specialist Carter Lard Consulting

Product Support Specialist / Web Based Software Pereless Systems

Diagnostics Technical Specialist Zoetis Inc

Remote Product Support Specialist - Advocate & Impact Tremendous

Remote Seasonal Product Support Specialist Wayfinder

Product Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NY Adaptation

Product Support Analyst - Evening Shift - Maintenance Monitoring Center - Lower Manhattan, NY Adaptation

KDB Product Support Engineer FD Technologies plc

Senior Scientist -Product Support Werfen

Product Support Specialist QED National

Product Support eTeam Inc.

Product Support Advisor - Grocery Sysco

Product Support Engineer Sunbird Software Inc

Product Support Engineer Sunbird Software Inc.

Director, Product Support Braven

Information Technology Support Executive {Adobe Platform Support Engineer - L3 Support} Macpower Digital Assets Edge Private Limited

Technical Support Engineer (Cloud / Application Support) Artech LLC

IT Technical Support Specialist (Windows Desktop & MacOS Support || Bilingual Korean/English) Macpower Digital Assets Edge Private Limited

Customer Support /Poduct Support Analyst Integrated Resources, Inc

Technical Support Specialist InfoTrack US

Technical Support Specialist NYC or NJ Office Dassault Systemes SE

Lead Syndicate Product Specialist ApTask

Lead Application Support Engineer The Depository Trust & Clearing Corp

Software Support Specialist Storable

Technical Support Specialist Online River

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