Senior Manager, Technical Product Support Engineering Onto InnovationSenior Manager, Technical Product Support EngineeringWilmington, MassachusettsOnto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. This position partners closely with R&D, Sustaining Engineering, Product Management, Manufacturing, Global Service, Sales, and key customers to enable successful product ramps, sustain fleet performance, and continuously improve reliability, serviceability, and total cost of ownership.
Senior API Specialist Remote ezCater, Inc.Senior API Specialist RemoteMARemoteThis role owns the partner-facing experience for our GraphQL Orders API and our growing Menus, Delivery, and Store Hours API surfaces - helping external partners build, launch, and maintain successful integrations while serving as the senior point of contact for complex issues, recurring failure patterns, and opportunities to improve how we support API work across the business. Serve as the go-to technical resource for complex API issues, including payload and mapping problems, authentication and token errors, webhook delivery and HMAC signature-validation failures, order-flow issues (Order Accepted / Cancelled / Menu Updated), and Delivery API lifecycle events.
Sr. Product Manager - Finance Product Capital One Financial CorpSr. Product Manager - Finance ProductCambridge, MA$200,700–$229,100 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Product Support Engineer Cooley LLPProduct Support EngineerBoston, MA$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Product Support Engineer, New College Graduate, (Teradyne, North Reading, MA) Teradyne, Inc.Product Support Engineer, New College Graduate, (Teradyne, North Reading, MA)North Reading, MA$64,600–$103,400 / yearThe Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. Benefits: Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.
IT Specialist Piaggio Fast ForwardIT SpecialistBoston, Massachusetts$100,000–$120,000 / yearAs the company's go-to technology expert, you will be responsible for supporting employees across Windows, macOS, and Linux environments, managing core business systems and identity platforms, maintaining network and cloud infrastructure, and driving security best practices across the organization. This role combines end-user support, systems administration, cloud infrastructure management, Cybersecurity, and network operations, making it ideal for a well-rounded IT professional who enjoys wearing multiple hats.
Product Support Engineer (IST; North Reading, MA) TeradyneProduct Support Engineer (IST; North Reading, MA)North Reading, MA$121,100–$193,800 / yearThe Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Senior Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form.
NewProduct Support Specialist Blink - The Employee AppProduct Support SpecialistBoston, MA$65,000–$75,000 / yearManaging technical support tickets from triage to resolution, delivering exceptional support to both end users and relevant stakeholders by promptly troubleshooting issues, managing expectations, and ensuring resolutions are delivered within agreed SLAs. Provide expert input to Product teams by identifying improvements that reduce support requests or enhance user experience, contribute to the roadmap prioritisation and proactively updating documentation, help articles and internal knowledge resources.
Instrumentation Specialist Mass Spectrometry College of Arts & Sciences Boston UniversityInstrumentation Specialist Mass Spectrometry College of Arts & SciencesBoston, MAThe Instrumentation Specialist will support the research and instructional missions of the Department of Chemistry and the broader Boston University research community by overseeing the operation of shared mass spectrometry instrumentation and providing technical and scientific expertise to faculty, students, staff, and other users. The Specialist will consult with researchers on experimental design, develop and optimize analytical methods, provide training and technical support, assist with data interpretation, coordinate instrument maintenance and service, and contribute to the ongoing development of the University''s mass spectrometry capabilities.
Instrumentation Specialist, Mass Spectrometry, College of Arts & Sciences Boston UniversityInstrumentation Specialist, Mass Spectrometry, College of Arts & SciencesBoston, MA$75,000–$90,000Full timeThe Instrumentation Specialist will support the research and instructional missions of the Department of Chemistry and the broader Boston University research community by overseeing the operation of shared mass spectrometry instrumentation and providing technical and scientific expertise to faculty, students, staff, and other users. The Specialist will consult with researchers on experimental design, develop and optimize analytical methods, provide training and technical support, assist with data interpretation, coordinate instrument maintenance and service, and contribute to the ongoing development of the University's mass spectrometry capabilities.
Sr. Director, Product Management (Finance Product) Capital One Financial CorpSr. Director, Product Management (Finance Product)Cambridge, MA$269,600–$307,700 / yearCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
NewSenior Strategist - Investment Product Specialist MFS Investment Management, IncSenior Strategist - Investment Product SpecialistBoston, MAThe role is responsible for all aspects of investment product management, including conducting product presentations, leading internal training sessions, performing competitive analysis, supporting product development efforts, overseeing the creation and maintenance marketing collateral, supporting the RFP process, writing portfolio positioning and attribution commentary, reviewing performance composites, auditing consultant database as well as other ad-hoc activities. Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps.
Senior Manager, Technical Product Support Engineering Onto Innovation IncSenior Manager, Technical Product Support EngineeringWilmington, MAOnto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. This position partners closely with R&D, Sustaining Engineering, Product Management, Manufacturing, Global Service, Sales, and key customers to enable successful product ramps, sustain fleet performance, and continuously improve reliability, serviceability, and total cost of ownership.
Junior Consumer Support Navigator (Part-Time) Veeva SystemsJunior Consumer Support Navigator (Part-Time)Boston, MA$22–$28 / hourUnlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests. Reporting to the Manager, Nurse Navigator Operations and Training (MNNO&T), the Junior Consumer Support Navigator (CSN) is a webchat and call center specialist who is responsible for providing inbound and outbound customer (consumer) support in a Life Sciences (Biotech) environment.
Scientist IV, Product Support PfizerScientist IV, Product SupportMassachusettsSubject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. This involves collaborating with cross-functional teams to achieve site objectives, providing analytical support of products and processes, assisting with regulatory submissions and responses, as well as authoring and reviewing technical documentation.
MSIM- Product Specialist- Mortgage & Securitized Associate Morgan StanleyMSIM- Product Specialist- Mortgage & Securitized AssociateBoston, MA$90,000–$140,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. The team invests across the broad spectrum of global securitized assets, including agency and non-agency residential mortgage-backed securities, commercial mortgage-backed securities, asset-backed securities, and other structured credit sectors.
Senior Support Engineer | Remote | US n8n GmbHSenior Support Engineer | Remote | USBoston, MARemoteUS: Multiple low-premium, low-deductible medical plans with coverage for individuals and families-plus a no-cost premium HDHP option with a pre-seeded HSA-along with dental and vision coverage. We are now looking for a Senior Support Engineering in North America to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience.
Technical Product Specialist Amphenol Communications SolutionsTechnical Product SpecialistNashua, NHAmphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Amphenol Corporation is one of the world's largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable.
Technical Support Engineer MKS IncTechnical Support EngineerWilmington, MA$88,425–$105,000 / yearA Day in Your Life at MKS: As a Technical Support Engineer at MKS, you will partner with Service Technicians, Field Service Engineers, Sales teams, and customers to provide expert-level troubleshooting guidance and technical support. Drive the seamless transition of new products from design to service, representing the Service organization in product development projects, communicating critical requirements, and proposing innovative solutions.
Technical Support Representative II Zoll Medical CorpTechnical Support Representative IIChelmsford, MARemote$31–$33.50 / hourThe Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Minimum of 2 years prior technical support data experience working directly with customers or equivalent experience working in a technical capacity within the industry.