NewTechnical Support Technician The Ascent Group, IncTechnical Support TechnicianMarlborough, MA$22.54–$29.87 / hourThis role will provide remote and field support, troubleshoot equipment, train customers, and work with engineering on technical issues and product improvements. We are seeking an experienced Technical Support Specialist to support industrial laser systems and customers.
AI Product Specialist OSTTRAAI Product SpecialistCambridge, Massachusetts$120,000–$160,000 / yearDevelop and deliver compelling technical and business cases to engage decision makers on new products, features, and innovations, ensuring clear articulation of technical feasibility, system requirements, value propositions, and ROI projections grounded in AI performance metrics. Act as a critical bridge between customer needs and Kensho's product/engineering teams, translating market insights into actionable technical requirements and contributing directly to the prioritization of AI model enhancements and feature roadmaps.
NewLeader, Product Support BenchlingLeader, Product SupportBoston, MassachusettsPartner with the Incident Center of Excellence (CoE) to mature the incident process (post-incident reviews, closing CoE action items, formalizing communication playbooks and severity-based response criteria), and help build and run a sustainable off-hours coverage model – recruiting, training, and personally rotating in as an escalation responder. Experienced leader with a track record of building and developing a team, with 2+ years management experience and 5+ years SaaS support or professional services – or demonstrated leadership, with experience assigning ticket work and managing queues and resources.
T901 Product Support Leader GE Aerospace.T901 Product Support LeaderLynn, MAFunctional Support Integration: Coordinate support activities across Support Equipment, Repair Engineering, Technical Publications, Reliability, Maintainability, Human Factors Engineering, Provisioning, Customer Training, and Maintenance Data Systems to meet customer requirements and business goals. In this role you will develop, integrate, and implement processes that meet business financial and technical needs across the organization, manage complex issues within functional area(s) of expertise, be involved in long-term planning, and contribute to the overall business strategy and execution.
NewLeader, Product Support Benchling IncLeader, Product SupportBoston, MAPartner with the Incident Center of Excellence (CoE) to mature the incident process (post-incident reviews, closing CoE action items, formalizing communication playbooks and severity-based response criteria), and help build and run a sustainable off-hours coverage model - recruiting, training, and personally rotating in as an escalation responder. Experienced leader with a track record of building and developing a team, with 2+ years management experience and 5+ years SaaS support or professional services - or demonstrated leadership, with experience assigning ticket work and managing queues and resources.
Product Support Associate, ABF Bain CapitalProduct Support Associate, ABFBoston, MassachusettsToday, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. We invest across the full spectrum of credit strategies, including leveraged loans, high-yield bonds, multi-asset credit, middle market direct lending, structured products, and asset-based finance.
Product Support Engineer Akamai Technologies, Inc.Product Support EngineerBoston, MA$105,400–$189,600 / yearFor US based candidates only - the base salary for this position ranges from $105,400 - $189,600/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. + Be comfortable working with Linux systems, shell commands, Python scripting, virtualization (VMware, AWS, Azure, Linode) and container-based deployment (Kubernetes or Docker).
Investor Relations Product Support Associate, Real Estate Bain CapitalInvestor Relations Product Support Associate, Real EstateBoston, MassachusettsThis includes, but is not limited to, acquisitions across BCRE Fund I ($1.5 billion, 2018 vintage), BCRE Fund II ($3.0 billion, 2020 vintage), BCRE Fund III ($3.4 billion, 2023 vintage), and the BCRE Life Science Fund (~$800 million, 2021 vintage), value-add real estate funds focused predominantly on thematic investments in North America. Since 2010, senior members of the Bain Capital Real Estate (“BCRE”) team have refined a thematic and nimble business model, focused on thesis-driven and resilient portfolio construction, designed to capture long-term demand growth and changing customer needs and preferences for real estate.
NewDO NOT APPLY - TEST REQ - CRG - Manager, Product Support - Waltham US Thermo Fisher ScientificDO NOT APPLY - TEST REQ - CRG - Manager, Product Support - Waltham USWaltham, MassachusettsAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs.
Senior Digital Product Configuration Management Engineer Test Equipment Support RTX CorpSenior Digital Product Configuration Management Engineer Test Equipment SupportAndover, MAThe term 'Digital Product' (DP) refers to, but is not limited to, the following software types and their associated data and documentation: embedded (tactical) software, applications, Built-in Test (BIT) software, reprogramming tools, simulation software, test equipment, configurable logic, Application-Specific Integrated Circuit (ASIC) design, analytical tools used to formally qualify deliverable artifacts, Model Based Systems Engineering (MBSE) system models or related artifacts, Free Open Source Software (FOSS), and Commercial Off-The-Shelf (COTS) software. The Digital Products Configuration Management (DPCM), formerly known as Software Configuration Management (SWCM), department, is hiring a Senior Digital Product Configuration Management Engineer to support Test Equipment.
Product Applications Engineer II – Electromechanical Products Amphenol PcdProduct Applications Engineer II – Electromechanical ProductsBeverly, MA$90,000–$110,000With facilities in North America and Asia, Amphenol Pcd products are chosen by hundreds of OEMs around the world reliant on Amphenol's technical excellence, global network of distributors, and cost-effective solutions for custom systems. A Little Bit About Us: Amphenol Pcd, a subsidiary of Amphenol Corporation, is one of the world's leading suppliers of interconnect products for Military, Commercial Aerospace, and Industrial applications.
Senior Product Manager - Interqual Connect And Interqual Medical Review Service -OI Product - Remote UnitedHealth Group Inc.Senior Product Manager - Interqual Connect And Interqual Medical Review Service -OI Product - RemoteBoston, MARemote$112,700–$193,200 / yearThis Senior Product Manager owns product strategy, roadmap, prioritization, and commercial enablement for both the InterQual Medical Review Service integrated user application and InterQual Connect - the underlying platform that serves InterQual Exchange, AutoReview, InterQual Customize, and InterQual Auth Accelerator products. InterQual Connect and InterQual Medical Review Service are Optum's flagship clinical decision support technology, supporting more than 1,200 customers and approximately 100 partner application integrations across utilization management and prior authorization workflows.
Manager, Digital Product Management - AI Products & Platform Engineering Publicis Groupe SAManager, Digital Product Management - AI Products & Platform Engineering Boston, MA$88,540–$135,632 / yearOverview Manager, Digital Product Management - AI Products & Platform Engineering Digitas is seeking a skilled and motivated Manager, Digital Product Management - AI Products & Platform Engineering to help shape and advance our bespoke generative AI platform. Apply Behavior Driven Development (BDD) and Test Driven Development (TDD) methodologies, gathering and defining business requirements and user stories, and writing acceptance criteria using Gherkin-style formats.
Product Manager - Applied Chemistry, Fine Chemical Products Varite, IncProduct Manager - Applied Chemistry, Fine Chemical ProductsWard Hill, MA$56–$58 / hourLaboratory Chemicals Division, Fine Chemical Products Business Unit The Global Product Manager will be responsible for developing the product strategy for the Applied Chemistry product lines (including salts, inorganics, metals & materials), with particular emphasis on a forward-looking, customer focused new product development plan and portfolio management for maximum lifetime value. With 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.
Technical Program Product Manager - Technical Program Product Manager III StratAcuity Staffing Partners IncTechnical Program Product Manager - Technical Program Product Manager IIINorth Reading, MA$77–$87 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. The Material Program Manager (MPM) is responsible for driving end-to-end material readiness across all phases of the product lifecycle-from New Product Introduction (NPI) through beta builds and into General Availability (GA).
Senior Product Designer II / Staff Product Designer Lila SciencesSenior Product Designer II / Staff Product DesignerCambridge, Massachusetts$180,000–$256,000 / yearAs a Senior Product Designer II / Staff Product Designer on the Software Product team, you will shape core Lila App experiences that help scientists, ResOps, and LAS users plan, execute, and learn from scientific workflows. Full-time U.S. employees receive a comprehensive benefits program including medical, dental, and vision coverage; employer-paid life and disability insurance; flexible time off with generous company wide holidays; paid parental leave; an educational assistance program; commuter benefits, including bike share memberships for office based employees; and a company subsidized lunch program.
Senior Product Designer II / Staff Product Designer Lila Sciences IncSenior Product Designer II / Staff Product DesignerCambridge, MA$180,000–$256,000 / yearAs a Senior Product Designer II / Staff Product Designer on the Software Product team, you will shape core Lila App experiences that help scientists, ResOps, and LAS users plan, execute, and learn from scientific workflows. Full-time U.S. employees receive a comprehensive benefits program including medical, dental, and vision coverage; employer-paid life and disability insurance; flexible time off with generous company wide holidays; paid parental leave; an educational assistance program; commuter benefits, including bike share memberships for office based employees; and a company subsidized lunch program.
Support Engineer , Amazon Robotics Technical Support Amazon.com IncSupport Engineer , Amazon Robotics Technical SupportMAWe are searching for individuals who are obsessed with solving technical issues for customers, dive deep into complex technical problems, and thrive in managing ambiguous, fast-paced, high-impact situations. Lead high-severity incident response, orchestrating cross-functional collaboration across technical teams and business lines to drive rapid resolution of critical robotic system issues.
Product Operations Technical Specialist, Maritime Anduril Industries IncProduct Operations Technical Specialist, MaritimeQuincy, MA$99,000–$130,000 / yearTechnical Communication and Collaboration: Ability to communicate and coordinate technical and non-technical efforts across various business, engineering, and sustainment functions, influencing decision-making, resource allocation, and operational planning. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process.
Product Operations Technical Specialist, Maritime ANDURIL INDUSTRIESProduct Operations Technical Specialist, MaritimeQuincy, MA$99,000–$130,000 / yearTechnical Communication and Collaboration: Ability to communicate and coordinate technical and non-technical efforts across various business, engineering, and sustainment functions, influencing decision-making, resource allocation, and operational planning. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process.