24 Results for

Product Support Jobs in West Virginia

Jobs

* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You’ll Do As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding Who you will work with The Product Support Planning team

Charleston, WV30+ days ago

By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.

Morgantown, WV30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

New!

Charleston, WV4 days ago

$57,000–$81,600 Per Year

Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.

New!

Charleston, WV3 days ago

This role supports product strategy and go-to-market readiness by translating customer needs and market insights into effective messaging and enablement assets. Base pay ranges from USD 67,000 to USD 87,100, with potential bonuses based on performance.#J-18808-Ljbffr.

New!

Charleston, WV4 days ago

$115,400–$251,600 Per Year

Lead competitive intelligence: conduct deep, hands-on technical analysis of competitive platforms-including evaluation of product documentation, release notes, conference sessions, and direct product trials-to produce authoritative competitive battle cards, technical briefs, and internal intelligence reports consumed by sales, field engineering, and executive leadership. Own technical positioning end-to-end: develop and maintain the master technical narrative for Oracle Autonomous AI Lakehouse, including architecture comparisons, feature-by-feature competitive matrices, and TCO/ROI frameworks that clearly articulate Oracle's advantages over Snowflake, Databricks, Google BigQuery, AWS Redshift, and Microsoft Fabric.

Kearneysville, West Virginia23 days ago

Provides guidance and support to lower tier support personnel and responds to telephone and e-mail problem reports by working to identify, duplicate for knowledge base development and resolve hardware and/or software-related problems. Demonstrates Proficiencies gained from specialized training in supporting the help desk topics of a more technical nature that require a complete understanding of the technologies supported by the call center.

New!

Charleston, WV3 days ago

Remote

This role partners closely with Product Management, GTM teams, and Sales to support market-informed product positioning, roadmap communication, and launch readiness across assigned products or initiatives. The Product Marketing Manager supports product strategy execution and go-to-market (GTM) readiness by translating market insights, customer needs, and product inputs into clear, consistent messaging and enablement assets.

New!

Huntington, WV3 days ago

$85,000–$105,000 Per Year

COMPETENCIES • Excellent computer skills • Lots of initiative • Great organizational skills • The ability to explain design ideas and plans clearly • Confident decision-making ability • Excellent communication skills • The ability to work within budgets and to deadlines • A comprehensive knowledge of relevant legal regulations ADDITIONAL NOTES • The Company retains the right to change or assign other duties to this position. • Responsible for providing technical oversight for specified development programs: o Technical advice to customers and overall technical assistance to the Company's Manufacturing Department in selected product lines.

New!

Martinsburg, WV3 days ago

$55,000–$95,000 Per Year

As a Sales Associate, youwill be responsible for assisting customers in finding the right vehicle to meet their needs, guiding them through the sales process, and ensuring an outstanding customer experience. Carter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924.

Charleston, WV30+ days ago

Remote

Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU).

Charleston, WV30+ days ago

Remote

$57,500–$77,625 Per Year

The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket’s customers and partners. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

New!

Charleston, WV4 days ago

$161,000–$270,600 Per Year

As Principal Product Designer, you will join our UX team and lead design strategy for our AI and Automation team, partnering with senior leadership, product management, engineering, and data science teams. The ideal candidate has deep expertise in AI/ML product design, a track record of leading design for complex technical products, and a passion for making cutting-edge technology accessible and valuable to practitioners.

Martinsburg, West Virginia24 days ago

$20–$20 Per Hour

Elective benefits include medical, dental, vision and hearing insurance; long term disability, life insurance, accident, hospital and critical illness indemnity plans, critical illness indemnity plans, identity theft coverage, and legal plans. KEY DUTIES & RESPONSIBILITES: (Other duties may be assigned)Communicates with RSP’s or management team regarding necessary route execution plans to provide for continuous and uninterrupted quality service to customer base, per route assignment.

Newell, WV30+ days ago

Experience with Microsoft Active Directory/Windows/Azure environment administration and a basic understanding of Ethernet/Wi-Fi networks preferred. Administer Microsoft Active Directory, including, users, groups, permissions, and access to network shares.

Charleston, WV30+ days ago

$64,000–$71,700 Per Year

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This role collaborates closely with engineers, analysts, process and practice owners, service owners, the ITIL Specialist, and the Service and Integration Management Lead to translate complex technical, operational, and security-related information into accessible content.

Charleston, WV15 days ago

Remote

$60,000–$85,000 Per Year
Full-time

About the Role: Collaborate with the Training & Development team to execute quality assurance and corporate training activities, including quality audits, compliance, technical training, policy updates, best practices, and process improvements. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.

Charleston, WV30+ days ago

Remote

$100,000–$140,000 Per Year

The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies, and equipment. Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider).

Clarksburg, WV30+ days ago

Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.

Clarksburg, WV30+ days ago

Wheeling, West Virginia30+ days ago

$49,000–$61,000 Per Year

Resolve as many incidents as possible while meeting monthly metric objectives for the following categories: Phone availability and percent answered, chat availability and percent answered, ticketed calls and chat percentages, customer service ratings, unexcused absence\tardiness, and shift coverage availability. Excellent customer service skills, have the capacity to deescalate situations using a friendly demeaner and allow people the opportunity to describe problems or requests for service, while obtaining a sense of the priority and setting an appropriate time frame within the departments service level agreements if something cannot be resolved on first contact.

Charleston, West Virginia30+ days ago

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Morgantown, West Virginia30+ days ago

A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone. At A Glance: If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don’t want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you!

New!

Charleston, WV3 days ago

$94,100–$152,800 Per Year

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Develop and maintain integrations using APIs, web services, and MID servers to connect ServiceNow with monitoring, identity, and business systems, resolving integration issues in a timely manner.

New!

Charleston, WV5 days ago

Remote

$105,000–$141,750 Per Year

Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.

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Product Support Jobs in West Virginia

Jira and Jama Product Delivery Specialist Maximus

Senior Specialist, Product/Services Marketing, Reimbursement Solutions Cardinal Health

Product Marketing Manager: GTM & Launch Strategist Cengage Group

Senior Principal Technical Product Marketing Manager - Oracle Autonomous AI Lakehouse Oracle

Field Support Technician Journeyman Entarian

Product Marketing Manager (Remote) Cengage Group

Product Engineer 21st Century Staffing

Product Specialist/Sales Associate - CDJR of Martinsburg Carter Myers Automotive

National Support Eng Canon USA & Affiliates

Technical Support Engineer II Rocket Software

Principal Product Designer Pagerduty

Sales Support Specialist Herr Foods Inc.

Information Systems Specialist Ergon, Inc - Refining & Marketing

Technical Writer ASM Research, An Accenture Federal Services Company

Operations Technical Specialist (Commercial/Personal Insurance) Insurance Office of America

Charleston, WV based Clinical Specialist - Remote, USA Calyxo

Retail Sales Specialist - Part-Time SPECTRUM

Retail Sales Specialist SPECTRUM

Service Operations Specialist I Orrick Herrington & Sutcliffe LLP

Medical Equipment Customer Service Representative Rotech Healthcare Inc.

Retail Merchandising Field Specialist Channel Partners

ServiceNow Engineer ASM Research, An Accenture Federal Services Company

Senior Customer Solutions Engineer Rocket Software

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