Ensure the compliance of all functions as per ISO9000, representing management during surveillance audits, promoting awareness of customer requirements, preparing & maintaining the QMS documents, initiating necessary corrective and preventive actions; Formulate and maintain quality objectives and coordinates the achievement of the objectives with Operations & Sales; Participate in and respond to annual audit requirements generated by Oriental Motor Japan Quality audit teams and communicating with Oriental Motor Japan Quality Department regarding quality issues; Coordinate within USA Operations for quality alerts originating from Japan and USA factories; Investigate and handles customer requests and complaints regarding quality; Mine data & develop metrics, graphs, analysis charts to measure and report the company's quality performance and other areas requiring management by facts or data; Manage, promote, continue improving quality management programs; Develop and manage the vendor control program through vendor qualification, performance evaluation & issue resolutions; Regularly review and improve the document control system; Responsible for management and promotion of Operations safety programs, ensuring safe working environment and communication of potential hazards; Manage the correct tariff classification codes of all OM products and responsible for the timely submission of 10+2 Importer Security Filing; Administer the export compliance requirements applicable to international order shipments; Collaborate with Customs Broker, International Carriers, etc. for any import or export issues needing resolutions; Maintain the UL Follow up procedure (FUS) and coordinate product safety inspections with UL; Respond to various customer inquiries regarding quality surveys, environment (RoHS), country of origin, product tariff classifications(HTS), etc; Research on regional, national, and internal Compliance and Regulatory for the company products in order to support customers; Manage and perform RMA process, analyze inspection results, and report to involved departments. This full-time onsite role focuses on quality management, regulatory compliance, process improvement, and production support, offering excellent career growth and exposure to cross-functional engineering and operations teams.