Individuals with this title within the Broadband organization take on a variety of responsibilities ranging from: partnering with Commercial, Marketing, Care and other teams on customer insight, soliciting and generating product requirements, creating roadmaps, mapping out and communicating the customer experience, planning and driving delivery across all involved stakeholders from end-to-end, proactively identifying and mitigating risks, facilitating team meetings, monitoring and communicating delivery status, and more. Partner with engineering, firmware, test, Care enablement, and vendors/OEMs to translate complex Wi-Fi connectivity challenges into prioritized, executable work that improves compatibility, reliability, and customer self-service or assisted support outcomes.