Enter funding levels and revenue estimates for customers in FOH information system; accounts receivable/chargeback/credit card reject resolution which may include coordination of communication among customer and various FOH divisions; assist customers with status reports; charge quality assurance as related to per capita calculations and/or funds availability; run utilization reports; evaluation/ notification/review of population changes with per capita manager (service delivery manager) and finance manager for operational division; · Prepare summary reports or other reports as needed. · Assists Account Analyst in addressing funding issues (missing, outstanding, or short funding) with customers, project funding required for remainder of fiscal year, provide reports to customers (as requested), address, research, and resolve billing issues, at month end--review charges for per capitated agreements and validate funds availability for all service areas, respond to general customer services inquiries, assist account executives and operational leads in maintaining customer relationships.