District Leader - Call Center Supervisor LiveOps IncDistrict Leader - Call Center SupervisorCAThe District Leader partners with clients and cross-functional stakeholders to execute operational strategies, analyze performance trends, solve business challenges, and implement solutions that improve service quality, productivity, employee engagement, and overall program performance. This role partners with internal stakeholders and clients to achieve key performance indicators (KPIs), improve team performance, resolve operational challenges, and foster a culture of accountability, engagement, and continuous improvement.
Healthcare Call Center Supervisor-Remote Alignment Healthcare IncHealthcare Call Center Supervisor-RemoteCARemote$58,531–$87,797 / yearEffective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. The Supervisor, Member Experience is dedicated to helping our members navigate their healthcare by collaborating with our inbound call center and directly overseeing the teams that conduct proactive member outreach.
Contact Center Specialist APLA Health & WellnessContact Center SpecialistLos Angeles, CAPOSITION SUMMARY: Under the direction of the Contact Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments. Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV.
Supervisor, Operations 24 Hour Home CareSupervisor, OperationsChatsworth, California$73,000–$85,000 / yearWorking closely with the Manager or Senior Manager, Operations, the Supervisor provides day-to-day coaching and workflow direction while serving as a key resource for operational excellence and continuous improvement. You embody Team 24’s Care & Compete Principles and Competencies: In the spirit of Own(ing) It With Courage , we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page .
Medical Call Center Representative ImmunityBio IncMedical Call Center RepresentativeEl Segundo, CADesignated an FDA Breakthrough Therapy, ANKTIVA is the first FDA-approved immunotherapy for non-muscle invasive bladder cancer CIS that activates NK cells, T cells, and memory T cells for a long-duration response. ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases.
Call Center Agent Unicare247Call Center AgentLos Angeles, New YorkThis role requires a combination of excellent communication skills, problem-solving abilities, and a customer-centric mindset. Troubleshoot and resolve customer issues, escalating complex problems to appropriate departments when necessary.
Remote Call Center Triage Registered Nurse CVS Health CorpRemote Call Center Triage Registered NurseCARemote$26.01–$74.78 / hourThe progression path from Level I to Level II positions within the Triage RN team is a structured path that encourages nurses to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Role Description: The Clinical Call Center Triage Nurse effectively extends care during and outside of regular Oak Street Health clinic hours by addressing patients' medical, social, and psychological needs telephonically.
Call Center Representative I Priority One Credit UnionCall Center Representative ISouth Pasadena, CaliforniaQUALIFICATIONS Education: High School graduate or equivalent Required Knowledge: General knowledge of company policies and procedures Basic understanding of company products and services Experience Required: At least 1 year of customer service in a call center environment Skills & Abilities: Excellent communication and public relations skills Ability to work well under pressure Ability to use basic computer and related software applications including Microsoft Word and Excel Solid math skills and bookkeeping abilities. 2. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Prescription Refill Representative - RX Call Center Providence Health & ServicesPrescription Refill Representative - RX Call CenterMission Hills, CARequsition ID: 454367 Company: Not Applicable Job Category: Pharmacy Job Function: Clinical Care Job Schedule: Full time Job Shift: Day Career Track: Clinical Support Department: 7520 RX CALL CENTER CA HERITAGE SERVICES Address: CA Mission Hills 11165 N Sepulveda Blvd Work Location: Facey Sepulveda Annex-Mission Hills Workplace Type: On-site Pay Range: $25.00 - $37.98 Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Call Center Clinical Nurse - PST Hours Podimetrics, Inc.Call Center Clinical Nurse - PST HoursCARemoteBenefits: Base Pay: 75k+ base salary commensurate with experience Annual Bonus Opportunity Equity Options Flexible Paid Time Off (Guaranteed four (4) weeks of PTO) Paid Sick Leave (up to forty (40) hours annually) Fully Paid Parental Leave (twelve (12) weeks for birthing parents, eight (8) weeks for non-birthing/adoptive parents) Competitive Medical, Dental, and Vision plans - Podimetrics covers 80% of premiums. Compact Licensure: Active and unrestricted Registered Nurse (RN) compact license Bilingual capabilities (Spanish or other language) Experience: Minimum of 2 years of clinical nursing experience; telehealth, home health, or remote monitoring preferred.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeCARemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center Coordinator Alliance Health ServicesCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
Dental Call Center Representative University of Southern CaliforniaDental Call Center RepresentativeLos Angeles, CA$18.50–$20 / hourWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$153491.htmld .
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHALos Angeles, CA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Practice Coordinator 3 UCSF Medical CenterPractice Coordinator 3CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
Retail Support Specialist DSIRetail Support SpecialistCypress, CAIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Call Center Coordinator TARLANI HealthcareCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
Call Center Coordinator Millennium Healthcare ServicesCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
BEHAVIORAL HEALTH CALL CENTER REPRESENTATIVE Chinatown Service CenterBEHAVIORAL HEALTH CALL CENTER REPRESENTATIVELos Angeles, CASupports and cooperates with specific procedures and programs for: Safety includes universal precautions and safe work practices, established fire/safety/disaster plans, risk management, security, reporting and correcting unsafe working conditions, equipment repair, and maintenance needs. Provide excellent internal and external customer service, exceptional communication, and critical thinking, Perform administrative tasks such as creating, managing, and scheduling appointments, including checking insurance eligibility.
Call Center/Outreach Center Coordinator PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCCall Center/Outreach Center CoordinatorBurbank, CAPart timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.