Other duties may be assigned.)Act as the initial point of contact for the customer (HMGMA, HMMA, KaGA) production plan and monitor customer production plan changes and irregular ordersInform related departments about changes to the production plan (Schedule, UPH, shift plan, volume, working hours, CKD / pilot car order)Adjust production plans with the customer as needed (in case of logistics, production, or quality trouble)Maintain the EDI process (Customer Mobis) and conduct contingency plans when trouble with BroadcastMaintain the work order process and production information in MES (Line assembly code, Broadcast data, Fool-proof barcode key data, Working time pattern)Maintain JIS Lead time information (Docking station, Delivery Lead time)Collect and maintain production index in MES, ERP, or manually (actual vs. planned, working time, hour per unit, downtime, OEM line stop, production CUM, inefficient expense, scrap cost, line assignment efficiency, and overtime)Prepare monthly/weekly production reports (production index analysis and improvement)Ensure the accuracy of production index system data (system vs.