Able to use various programs, such as Word, Excel, Access, PowerPoint, and Project to generate a range of products (i.e., tables of contents, import graphs or databases, create glossaries, align multiple columns, print document, identify files or make other notations at the top or bottom of each page, and create form letters and automatically merging these with mailing lists). Utilize instructions provided by AF Medical Support Agency, AF Medical Operations Agency, AF Personnel Center and Veteran Affairs offices, revise patient handouts, training documents, checklists, operating procedures, or other office continuity document as needed.