Analyze business and operational needs and translates requirements into documented practical tools, workflows, templates, refresh schedules, and reporting solutions that support CORE teams, OneWA workstreams, agencies, and program leadership, as well as create communications, training plans, and checkpoints to ensure user adoption and adherence. Experience designing, developing, and/or administering business tools and solutions using SharePoint, Microsoft 365, Power Platform, Smartsheet, Power BI, or comparable technologies, including developing reports, dashboards, data visualizations, or tools that communicate operational information.