Other office duties and special projects as assigned; PERSONAL AND ORGANIZATIONAL DEVELOPMENT: Set priorities and manage workflow for self to ensure all goals are met; Maritain cordial and effective relationships with all parties; Maintain up-to-date proposals, workflow logs, update all required documentation and records; Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed, to achieve the business goals of the Team/Company; Stay informed regarding industry information, trends, new product/program developments, coverages and technology to continually improve service, work product, and knowledge and performance; Project a professional image in action and appearance; WHAT YOU'LL BRING: Must have working knowledge of a variety of Microsoft Office computer software applications to include Excel, Word. WHAT YOU'LL DO: A detailed list of job duties includes (but is not limited to): ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: As directed, ensures that internal/external inquiries to the online services are responded to and resolved within established guidelines while providing excellent customer service; Upon renewal/onboarding of an account, determine services to be provided with input from Production and Marketing.