3) The NPM must: (A) ensure staff competency in resuscitation techniques (B) participate in ongoing staff and team-based education and training in the care of the neonatal patient; (C) monitor utilization of telehealth/telemedicine, if used; (D) collaborate with the Neonatal Medical Director, Neonatal Director, maternal program, consulting physicians, nursing leaders and units providing neonatal care to include developing, implementing, or revising: (i) written policies, procedures, and guidelines for neonatal care that are implemented and monitored for variances (ii) the neonatal QAPI Plan, specific reviews, and data initiatives; (iii) criteria for transfer, consultation, or higher-level of care; and (iv) staff competencies, education, and training; (E) regularly and actively participate in neonatal care at the facility where program manager services are provided; (F) consistently review the neonatal care provided and ensure the neonatal QAPI Plan is specific to neonatal/infant care, data driven, and outcome-based; (G) frequently lead the meetings and participate in Neonatal Program Oversight and other neonatal meetings as appropriate; and (H) develop and maintain collaborative relationships with other NPMs of designated neonatal facilities within the applicable PCR.(i) submits data requested to assist with data analysis to evaluate regional outcomes (ii) participates in PCR meetings. (1) The NPM must be a registered nurse with defined education, credentials, and experience for neonatal care applicable to the level of care being provided (2) The NPM must maintain a current status of successful completion of the Neonatal Resuscitation Program (NRP) or a department-approved equivalent course.