nWho you are\n\n 10+ years leading complex change initiatives in mid-to-large organizations\n \n\n Proven experience aligning incentives, metrics, and operating mechanisms and behavior change at scale\n \n\n Background in product, technology, or transformation environments\n \n\n Comfort operating in ambiguity where goals and methods evolve, using experimentation and iterative learning to refine goals and methods over time\n \n\n Strong grounding in organizational change and behavioral science, and systems thinking, with the ability to translate theory into testable, real-world interventions\n \n\n Fluency in modern product development practices (Agile, discovery, experimentation), and the ability to apply these methods to organizational and behavioral change\n \n\n Builder mindset; energized by creating new capability from the ground up through rapid prototyping, piloting, and iteration\n \n\n Credibility with senior leaders; comfort challenging entrenched norms\n \n\n Pragmatic, systems-oriented thinker who challenges entrenched norms when needed\n \n\n Builder mindset with a track record of creating new capability from scratch\n \n\n Believes change is best achieved through learning-by-doing, using experimentation, feedback loops, and incremental scaling rather than one-time transformations\n \n\n \nHow success will be measured in the first 12\u201318 months, success may look like:\n\n Product development teams consistently exhibiting AI-native behaviors validated through reduced need for central oversight\n \n\n Incentives and metrics evolving to actively reinforce experimentation, learning velocity, and speed\n \n\n Faster cycles from idea \u2192 experiment \u2192 insight, with learnings informing subsequent decisions\n \n\n Clear reduction in misalignment between stated transformation goals and day-to-day behavior, measured through observed choices and outcomes\n \n\n Leaders are making different decisions because incentive signals, capabilities, and ways of working have changed\n \n\n A repeatable, evidence-based approach to aligning strategy, incentives, and behavior that scales across Zillow Group\n \n\n \nGet to know us\n \nAt Zillow, we're reimagining how people move\u2014through the real estate market and through their careers. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.\n \nNo matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry\u2014and your career\u2014forward, together.\n