Partner with business stakeholders to identify needs, pain points, conditions of success, and opportunities to redesign processes using AI, agents, automation, data, and digital platforms; translate these scenarios into clear requirements, functional specifications, roadmaps, milestones, and measurable outcomes. The successful candidate will combine analytic problem solving, business process improvement, AI and technical proficiency, and program management to accelerate adoption, improve operational efficiency, and help CG&S shift toward predictive, automated, and intelligence-driven ways of working.