The position identifies and articulates departmental technology requirements; plans, coordinates, advocates for, and advances technology projects in partnership with the City's designated information technology service provider, City departments, and vendors; communicates technology initiatives and updates; performs assigned computer changes, updates, and setups; troubleshoots user issues; and coordinates the operation, access, and records associated with City camera systems and other assigned technology. Maintains accurate and organized technology records, including project plans, status reports, meeting notes, service requests, work orders, troubleshooting and resolution notes, response and completion information, equipment and software inventories, warranties, vendor information, licenses, system and configuration documentation, user-access requests, permission records, camera-system access records, and other documentation needed for operational continuity, auditing, security, and records retention.