Product Support Specialist I - Smart Maintenance AppFolioProduct Support Specialist I - Smart MaintenanceDallas, TX$19.30–$20.75 / hourThis is a customer-facing position focused on live voice and digital queues and requires a balance of communication savvy, service mindset, and problem-solving ability. You'll use your expertise to clarify complex or unclear requests-often by reaching out directly to residents for additional details or connecting with vendors to ensure timely and accurate service.
Application / Software Support Technician Vital IT ServicesApplication / Software Support TechnicianAllen, TX$45,000–$65,000 / yearBusiness Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals; Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Strives to continuously build knowledge and skills; Shares expertise with others. The Core Focus of the Application / Software Support Technician is to investigate, diagnose, and resolve deep-level application and database failures across SaaS platforms and custom client applications, utilizing strong data querying and configuration skills to unblock users and protect overall platform integrity.
Operations Support Specialist QuarterhillOperations Support SpecialistFrisco, TexasFull timeResponsibilities include monitoring system health, troubleshooting hardware and software issues, managing incidents and service level agreements through ServiceNow, coordinating escalations, and supporting the installation and testing of new hardware and system components. Overview: The Operations Support Specialist is responsible for providing operational and technical support for tolling technology, lane controller systems, and intelligent transportation systems products nationwide.
Tier 1 Help Desk, Contract Wheeler Staffing PartnersTier 1 Help Desk, ContractPlano, TXWe are committed to helping candidates advance their careers while supporting employers with exceptional talent across information technology, engineering, healthcare, accounting and finance, human resources, operations, and professional services. The ideal candidate has experience supporting end users in a Microsoft environment, strong troubleshooting skills, and a commitment to delivering exceptional customer service.
Help Desk Specialist II Maverick PowerHelp Desk Specialist IIGarland 2, TXDiagnose and resolve core networking issues (TCP/IP, DNS, DHCP, VPN configurations, and Wi-Fi connectivity) and support localized IT infrastructure, including smart conference rooms and plant-floor connectivity. Key Responsibilities: Serve as the Tier 2 escalation point for advanced hardware, software, and network issues submitted by frontline support or external managed service provider (MSP) partners.
Service Desk Analyst - (Hybrid in Dallas, TX) VelocityService Desk Analyst - (Hybrid in Dallas, TX)Dallas, TexasThis role is responsible for providing Tier 1 technical support to Velocity clients and end users, troubleshooting workstation, software, hardware, and connectivity issues while ensuring requests are handled in a timely, professional, and service-oriented manner. The Service Desk Analyst I plays an important role in maintaining a positive client experience by actively monitoring ticket queues, documenting issues, providing clear status updates, and escalating requests when appropriate.
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianDallas, TX$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIDallas, TX$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Help Desk Intern BHG CareersHelp Desk InternDallas, TexasThe Help Desk Intern will learn how to deliver supreme customer service while supporting BHG’s Corporate and Field team members and treatment centers. Demonstrate basic knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, and computer programs.
Help Desk Technician Intern E-SpaceHelp Desk Technician InternArlington, TXWhat You’ll Do: - Provide first-line IT support for employees (hardware, software, access issues) - Assist with onboarding and offboarding (laptops, accounts, permissions) - Troubleshoot basic network, device, and application issues - Assist with running, labeling, and terminating network cabling as needed - Support the installation, configuration, and basic troubleshooting of security camera systems - Escalate unresolved issues to senior IT staff as needed - Assist with special IT projects as needed What You’ll Gain - Hands-on experience supporting a real production IT environment - Exposure to IT operations in a growing technology company - Mentorship from experienced IT and operations professionals - Resume-building experience with practical, transferable skills What We're Looking For. Role Overview: We’re looking for an Help Desk Technician Intern to support our internal IT operations and help ensure our teams have the tools and systems they need to work efficiently and securely.
Sr. Help Desk Technician (L2-3_GW) Plano, TX Diverge ITSr. Help Desk Technician (L2-3_GW) Plano, TXPlano, TX$32–$34 / hourThe ideal candidate must demonstrate current knowledge of Microsoft Windows 10/11, Office products, Microsoft 365 (Admin portal), Azure (Entra), Intune (Endpoint Manager), and MACs up to Catalina (v15). The Senior Technician must also be fully versed in the Office 365 suite of products to include Outlook, SharePoint, and Teams setup on both PCs, MACs and mobile devices.
Service Desk Technician II CornerStone StaffingService Desk Technician IIRichardson, TexasThis individual will serve as a critical escalation resource responsible for resolving complex technical issues, supporting end users across multiple business functions, and helping maintain a stable and secure technology environment. CornerStone Technology Talent Services specializes in connecting high-performing technology professionals with industry-leading organizations across infrastructure, cloud, cybersecurity, data, software enginee.
NewF-35 Help Desk Specialist | Active Secret clearance General Dynamics Information TechnologyF-35 Help Desk Specialist | Active Secret clearanceArlington, TexasTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. The JSFs advanced airframe, autonomic logistics, avionics, propulsion systems, stealth, and firepower will ensure that the F-35 is the most affordable, lethal, supportable and survivable aircraft ever to be used by so many warfighters across the globe.
Senior Service Desk Specialist Exeter FinanceSenior Service Desk SpecialistIrving, TexasTroubleshoot and Resolve Complex Issues: Diagnose, resolve, and escalate advanced hardware, software, network, and endpoint issues; perform root cause analysis and implement long-term solutions. Executive and White-Glove Support: Deliver high-touch, desk-side technical support to executive leadership; coordinate executive readiness, device setup, and support for sensitive or high-visibility situations.
Help Desk Specialist I D.R. Horton, Inc.Help Desk Specialist IArlington, TXMust have basic knowledge and understanding of Microsoft Windows Current Version Operating Systems, Microsoft Active Directory, Microsoft Exchange Current Version, Print Services, Microsoft Office Current version. Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software application issues.
Help Desk Analyst L2 Zones, Inc.Help Desk Analyst L2Dallas, TXOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Desktop Engineering & Endpoint Management Texas Scottish Rite for ChildrenDesktop Engineering & Endpoint ManagementDallas, TexasThis role is a senior, hands-on endpoint engineering position responsible for owning endpoint platforms, inventory accuracy, and endpoint risk management across the organization. • Proactively manage endpoint risk related to vulnerabilities, configuration drift, and unsupported platforms.
Help Desk / Jr. System Adminisrtator (DFW) Central Point PartnersHelp Desk / Jr. System Adminisrtator (DFW)Grand Prairie, TXThe ideal candidate thrives in a hybrid environment where they can resolve daily user issues while also managing core systems such as Office 365, Azure, networking, and security. Strong knowledge of Microsoft Windows Server, Active Directory, and Office 365 (Exchange Online, SharePoint, Teams, OneDrive).
NewEpic TDR/Field Service Technician ZipStaff Inc.Epic TDR/Field Service TechnicianIrving, Texas$32–$33In this role, you will support Epic Technical Dress Rehearsal (TDR) and field service activities, including workstation readiness, device and peripheral troubleshooting, and elbow support for clinical and operational end users during critical go-live and support events. About the Opportunity: ZipStaff is seeking experienced Epic TDR / Field Service Technicians to provide on-site technical and end-user support for a major healthcare organization in Irving, TX.
Service Desk Analyst II (Weekends) NetrioService Desk Analyst II (Weekends)McKinney, TexasJOB SUMMARY The Service Desk Analyst 2 (weekend/day shift) will provide intermediate technical support to resolve advanced technical issues related to hardware, software, and networking. Office 365 and Exchange Management (Online and On-Prem) Provide support for Office 365, including user management, license assignments, troubleshooting, and email-related issues.