Represents the Director of Human Resources before the Civil Service Board; makes presentations before various committees, hearing officers, and other decision-making or public interest groups; coordinates activities of Division with human resources staff, City Managers Office, and City departments. Participates in the development of a comprehensive labor relations program including goals, objectives, policies, and priorities for the City; serves as a resource to City management staff on complex labor relations issues including proposed disciplinary actions, sensitive grievances, contract interpretation, and the allocation of responsibility for administrative investigations.