Assist with research on competitors, industry trends, customer needs, and market developments; support collection and analysis of customer feedback and operational insights; and help identify process inefficiencies, customer pain points, and opportunities for product enhancements or business cases. Gather, validate, and analyze business performance data, identify trends and key observations, prepare monthly and quarterly business review materials, monitor key performance indicators, and support analysis of pricing, adoption, operational performance, business goals, and stakeholder commitments.