Build the lead-to-signature process every project manager runs, with the playbooks and pipeline reporting behind it, so that on active engagements project managers identify leads for new software and service sales, draft the orders (order forms, change orders, and SOW amendments), and get customer signatures. Be accountable for the PMO's commercial results: portfolio margin, utilization, forecasting, change-order discipline, and the expansion revenue that delivery generates through new software and service sales across Positron, RoboApprover, Itemova EDI SaaS, partner platforms, and follow-on services.