Computer Efficiency, Confidentiality, Critical Thinking, Customer Service, Detail-Oriented, Effective Written Communication, Electronic Mail, Electronic Medical Record (EMR) Systems, Epic Applications, High Accuracy, ICD Coding, Interpersonal Communication, Interpersonal Interactions, Managed Care, Master Scheduling, Medical Terminology, Medicare Plans, Microsoft Office, Multitasking, Organizational Efficiency, Professional Etiquette, Teamwork, Time Management, Working Independently Grade . This position performs all aspects of a scheduler and customer service representative, by telephone, to ensure accuracy of data entered into the scheduling system including scheduling transactions, registration, entering demographic, and insurance/referral information.