Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer monitor/documents, operate keyboard and read, prepare and analyze documents; clinically see, recognize, and assess non-verbal behaviors of patients as part of the intake process; clinically hear, recognize, and assess verbal presentations of patients; receive and convey detailed information verbally by telephone in person and in writing; write and speak in a coherent manner. Capable of providing sensitive, professional, direct support to patients regarding medical and psychological issues; ability to exercise sound independent judgment; ability to analyze problems and develop situation appropriate responses to issues that arise and at times with limited information; ability to make decisions consistent with state and federal regulations; ability to read, comprehend, and analyze documents, regulations, and policies; ability to prepare and submit complete and succinct documents necessary to the job.