Intermediate Microsoft Word: using Mail Merge in Word to personalize business letters for an entire mailing list or creating posters and other graphics-heavy documents in Publisher, create mailing labels, insert footnote and end note, create bookmark, insert a cross reference to a bookmark, insert a link into a document, design and create a simple form, save form as template, enable revision tracking in a document, accept or reject revision, protect a revision from modification by others, compare two documents side by side, combine two documents into one, insert and delete a comment into a document. Intermediate Microsoft PowerPoint: adding and modifying word art, duplicating, deleting and moving objects, resizing, rotating and aligning objects, adding text to objects and drawing text boxes, inserting and modifying a picture, arranging and grouping overlapping items, adding, modifying and formatting tables, adding and formatting speaker notes, specify slide transitions and timings.