Under immediate to general supervision, performs routine to complex clerical and administrative support duties for a City department, management, staff, and/or boards and commissions; compiles, proofreads and prepares reports and correspondence; provides assistance for a wide variety of assignments related to administration of budgets, contracts, and department programs; provides customer service to City staff and the general public over the phone, in person or via email; and performs related duties as assigned. Composes, types, edits, and proofreads a variety of documents, including forms, memos, administrative, statistical, and financial reports, and correspondence for department management and staff; inputs and retrieves data; verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files.