This associate supports the maintenance or office administrative functions, depending on the needs of the community or neighborhood, which includes supporting some or all of the following processes: service requests, preventive maintenance, on-site purchasing, move-ins, renewals, move-outs, project management, and general administration. Supports the preventive maintenance and project management processes, prepares resident communications, schedules appointments, tracks and closes preventive maintenance tasks, assists with contract preparation, and maintains files to comply with company policies.