As a trusted advisor, you will use a consultative approach to understand customer needs, clinical and laboratory workflows, and business priorities and connect customers with solutions that support their clinical, operational, and business goals. At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.