You must be able to explain technical issues clearly to operators, managers, vendors, laboratories, and suppliers; organize projects and deadlines; and move comfortably between hands-on troubleshooting, documentation, data analysis, and cross-functional coordination. Manage NFRC, AAMA/FGIA, and applicable ASTM certification and compliance activities, including testing schedules, document control, audits, renewals, and engineering changes that may affect certified products.