Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patientsPrepare and process fee tickets, patient forms, etc. for patient appointments (prior to appointment date) and any other requests indicated on the fee ticketSchedule appointments to include detailed informationMaintains and updates current information on physicians' schedules ensuring that patients are scheduled properly and appointments confirmedCollect co-payments, deductibles, co-insurance, or other patient responsible balances, when necessaryCorrectly file fee tickets, stock copier, empty shred box, stock reminder cards, doctor cards, and other items needed dailyCorrectly process payments and receiptsPrepare daily deposit and maintain cash bag/Phreesia balanceProvide prompt, efficient, and accurate patient serviceMeet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approachKeep your work area and the clinic cleanBe knowledgeable of and adhere to all HIPAA and OSHA guidelines. Excellent customer service skillsStrong skills in communicating effectively with co-workers, providers, and patientsAbility to conduct daily functions in an appropriate, professional, and compassionate mannerAbility to manage/prioritize multiple tasks in an efficient and timely mannerTeamwork attitudeFlexibility to respond to changing demandsAbility to react calmly and competently in stressful situationsEffectively utilize computer systems and programs that are necessary to complete daily tasks.