What You'll Do: Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and through the patient portal Greet patients, maintain visitor logs, notify staff of patient arrivals, and provide translation support when needed Create and maintain patient charts, register new patients, and ensure all required forms and data are accurate and complete Schedule, update, and adjust patient appointments according to clinic guidelines, including managing cancellations and no‑shows Verify insurance eligibility, obtain documentation, and assist patients with insurance‑related questions Perform routine billing functions such as posting encounters, accepting payments, and reconciling daily cash receipts Provide administrative support to Providers and clinic staff to maintain smooth front‑office workflow Perform other duties as assigned. Qualifications: High School Diploma or GED Bilingual (English/Spanish) speaking skills required at a level 9 Strong customer service and communication skills Ability to multitask, prioritize, and work effectively with frequent interruptions Professional and patient‑centered communication skills Basic proficiency with Outlook, Word, Excel, and electronic systems Clinic receptionist or medical front office experience is a plus!